Vodafone UK - Kendal Avis 

225
TrustScore 5 sur 5

4,9

8 Westmoreland Centre, LA9 4LR Kendal, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

I had a FANTASTIC experience in Kendal the other day. I had bought a simcard for a phone at Manchester Airport and had not been given the info I needed to activate the plan. I went in for help and w... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Hannah in Kendal store was exceedingly helpful patient and knowledgeable as I tried to get upgrade on my overdue contract. She quickly understood I wasn’t techy so explained things in normal langu... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The patience of Morgan and his help in all aspects of updating my accounts. He remained calm regardless of the volume of customers in the store.Really helpful information and nothing was too much trou... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Needed help in setting up e-sim for a forthcoming trip and was so helpful and actually set my phone up.i was so pleased with the service and ever so grateful

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 8 Westmoreland Centre, LA9 4LR, Kendal, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

225 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Comment cette entreprise utilise Trustpilot

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4,9

Tous les avis

(225)

39 680 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

First class service

Friendly professional first class service

13 novembre 2025
Avis spontané
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Réponse de Vodafone UK - Kendal

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

The time I spent with Val was so…

The time I spent with Val was so valuable to me because she sorted out my problems. I had been contracted to EE for around a year and it was not a pleasant experience. She set up Vodafone for me, seemingly at less than half the price - what a relief!!

5 novembre 2025
Avis spontané
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Réponse de Vodafone UK - Kendal

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Visiting with Phone Issues

I am visiting Kendal and was having problems with the photos on my phone not being saved and somehow being corrupted. Val was VERY helpful in trying to figure out what the issues were. We didn't get to the bottom of it, but ruled out different things and she checked all the photo settings. I now have a strategy to check photos as I take them and I know what to look for.

28 octobre 2025
Avis spontané
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Réponse de Vodafone UK - Kendal

Hi. We appreciate you taking the time to share your experience. We are glad that our team member was helpful during your visit to Kendal. We're happy to hear that you now have a strategy for managing your photos. Thanks again! If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Mick at your Kendal store did a…

Mick at your Kendal store did a fantastic service for both myself and my Partner he is both a credit to himself and Vodafone

25 octobre 2025
Avis spontané
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Réponse de Vodafone UK - Kendal

Hi. We're happy to hear about the fantastic service you and your partner received at our Kendal store. We appreciate the positive feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

You cant improve on perfection

You cant improve on perfection, Mick has helped me today.

23 octobre 2025
Avis spontané
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Réponse de Vodafone UK - Kendal

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent service

Excellent service. Changed plan easily, explained how it and phone worked. Helped make easier for my husband Val was great.

16 octobre 2025
Avis spontané
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Réponse de Vodafone UK - Kendal

Hi Hillary. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Amber is absolutely fantastic


Amber is absolutely fantastic! Mick also helped us and everyone has a great sense of humour. They are all very helpful.

10 octobre 2025
Avis spontané
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Réponse de Vodafone UK - Kendal

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Amazing

Very helpful, very friendly. Great staff.

10 octobre 2025
Avis spontané
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Réponse de Vodafone UK - Kendal

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

they were really helpful and got me…

they were really helpful and got me sorted straight

29 septembre 2025
Avis spontané
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Réponse de Vodafone UK - Kendal

Hi Reanna,

Your kind words mean so much—thank you for sharing this wonderful review!

If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We’re always here to help!

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Sorted a problem with email on my phone…

Sorted a problem with email on my phone quickly and efficiently

23 septembre 2025
Avis spontané
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Réponse de Vodafone UK - Kendal

We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very kind and helpful staff

Very kind and helpful staff, helped me decide the best deal for me

18 septembre 2025
Avis spontané
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Réponse de Vodafone UK - Kendal

We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Thanks Valerie

Extremely helpful staff, helped to choose a new phone right for me and transfer all of my contacts and applications. Great store.

13 septembre 2025
Avis spontané
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Réponse de Vodafone UK - Kendal

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Kendal Branch

Visited the Kendal branch and Valarie was absolutely outstanding with her customer service skills! A very pleasant experience all round. Thanks Val for your time, expertise and most of all your patience!

30 août 2025
Avis spontané
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Réponse de Vodafone UK - Kendal

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Outstanding service from Valerie at…

Outstanding service from Valerie at Kendal. Helped me when my previous provider service stopped. Helped calm and reassure me, got me a new phone and service and even managed to save my contacts.

28 août 2025
Avis spontané
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Réponse de Vodafone UK - Kendal

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Phone renewal

We had a very helpful and constructive session with Daniel and Mike at your Kendal branch. This resulted in a very satisfactory renewal of our mobile phones.

21 août 2025
Avis spontané
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Réponse de Vodafone UK - Kendal

We're happy to hear that you found your session at our Kendal branch helpful and constructive. We appreciate your positive feedback regarding your mobile phone renewal experience. Thank you!
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Fantastic personalised customer care

Fantastic personalised customer care from Amber. She was patient and very helpful with all my questions and made it great experience. Thank you

12 août 2025
Avis spontané
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Réponse de Vodafone UK - Kendal

Hey Sarah,

Thanks for the lovely review and fantastic support for Amber.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Hannah in Kendal store was exceedingly helpful. …

Hannah in Kendal store was exceedingly helpful patient and knowledgeable as I tried to get upgrade on my overdue contract.
She quickly understood I wasn’t techy so explained things in normal language for me.
She may have even made me think getting my next upgrade wasnt be too painful?!?
Thanks Hannah 👍

7 août 2025
Avis spontané
Logo de Vodafone UK - Kendal

Réponse de Vodafone UK - Kendal

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Always a great service when in the shop…

Always a great service when in the shop many thanks as always to Danny at kendal store

5 août 2025
Avis spontané
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Réponse de Vodafone UK - Kendal

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Lovely service!

Lovely service!

Very patient team, thank you Amber for all your help getting my new phone set up!

28 juillet 2025
Avis spontané
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Réponse de Vodafone UK - Kendal

Hey Peter,

Thanks for the lovely review and fantastic support for Amber.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great stuff

Alex was super helpful and patient and helped me sort my plan out!

Excellent, lovely lad

22 juillet 2025
Avis spontané
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Réponse de Vodafone UK - Kendal

Hey Kathleen,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Alex.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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