A really thoughtful personal service when upgrading my mobile and broadband. Adam went above and beyond for me and gave me really helpful advice and practical help in setting up my new device. He also... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement8 High Street, DY10 2DQ Kidderminster, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Came into store to get back into MyVodafone app and Marlon made me realise that my account was due an upgrade, he made my plan cheaper with roaming included. Thanks
L'entreprise a répondu
I went into the Kidderminster store today and spoke to Chloe who was very friendly, helped me with the lack of signal by correctly resetting the network. Also discussed other options with the sim avai... Voir plus
L'entreprise a répondu
Marlon helped me get back into my phone as it was locked and my pin was not working, he also upgraded my plan. Most helpful and understanding.
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- Magasin de téléphonie mobile
- Fournisseur de connexion internet
- Service internet et téléphone
- Entreprise de télécommunications
À propos de Vodafone UK - Kidderminster
Écrit par l'entreprise
Coordonnées de contact
8 High Street, DY10 2DQ, Kidderminster, Royaume-Uni
5,0
Excellent
476 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Les gens ont aussi consulté
Great service again!
As ever, Adam was extremely helpful and informative. 100% recommended!
4 février 2026
Avis spontané
Réponse de Vodafone UK - Kidderminster
Hi Dave,
Thank you so much for your wonderful review and the amazing support you’ve shown for Adam —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
No one could call me and and it was…
No one could call me and and it was very frustrating, but Marlon fixed it and now I can receive calls again.
3 février 2026
Avis spontané
Réponse de Vodafone UK - Kidderminster
Hi Diane,
Thank you so much for your wonderful review and the amazing support you’ve shown for Marlon —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Marlon sorted my upgrade out and now I…
Marlon sorted my upgrade out and now I have more data, very happy.
3 février 2026
Avis spontané
Réponse de Vodafone UK - Kidderminster
Hey Stacey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I was a bit frustrated with the process…
I was a bit frustrated with the process of doing a transfer of ownership, which is a little complicated, but Marlon in Kidderminster store, e helped be to understand what I needed to get it sorted, he should be a manager, very helpful chap.
3 février 2026
Avis spontané
Réponse de Vodafone UK - Kidderminster
Hey Ian,
Thanks for the lovely review and fantastic support for Marlon .
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
I had an outstanding bill but Marlon…
I had an outstanding bill but Marlon got the bottom of it and it is now sorted. Always get good help when I go into the Kidderminster store.
3 février 2026
Avis spontané
Réponse de Vodafone UK - Kidderminster
Hey Matt,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
My sim was not working when I ported…
My sim was not working when I ported over from the Three network but Marlon helped me to get it working again, he's a star.
3 février 2026
Avis spontané
Réponse de Vodafone UK - Kidderminster
Hey Rose,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Kidderminster
Hey Viv,
Thanks for the lovely review and fantastic support for Adam.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Marlon upgraded our broadband with a…
Marlon upgraded our broadband with a good offer and gave us a deal with our mobile phones that we will come back into store to do in a few days. He was polite professional and explained throughly exactly what we had.
2 février 2026
Avis spontané
Réponse de Vodafone UK - Kidderminster
Hey Julian,
Thanks for the lovely review and fantastic support for Marlon.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I had issues with my Vodafone account…
I had issues with my Vodafone account and Marlon helped me sort it out. He also sorted my spend manager limit.
2 février 2026
Avis spontané
Réponse de Vodafone UK - Kidderminster
Hey Mark,
Thanks for the lovely review and fantastic support for Marlon.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Staff are very helpful in…
Staff are very helpful in Kidderminster, Marlon is a great adviser, thanks for your help in keeping my number.
2 février 2026
Avis spontané
Réponse de Vodafone UK - Kidderminster
Hey,
Thanks for the lovely review and fantastic support for Marlon.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Marlon helped me get back into my…
Marlon helped me get back into my Facebook, he’s great, knows a lot of stuff, thanks 😊
2 février 2026
Avis spontané
Réponse de Vodafone UK - Kidderminster
Hey Ken,
Thanks for the lovely review and fantastic support for Marlon.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Marlon explained everything clearly and…
Marlon explained everything clearly and provided a brilliant service.
30 janvier 2026
Avis spontané
Réponse de Vodafone UK - Kidderminster
Hey Tamara,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
I came into Vodafone Kidderminster and…
I came into Vodafone Kidderminster and Marlon had to stay behind for 1 hour after closing time to help me transfer my data, he was so patient and helpful, can't thank him enough.
29 janvier 2026
Avis spontané
Réponse de Vodafone UK - Kidderminster
Hey Marlon,
Thanks for the lovely review and fantastic support for Julie.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Perfect service by zee!
28 janvier 2026
Avis spontané
Réponse de Vodafone UK - Kidderminster
Hey Lesley,
Thanks for the lovely review and fantastic support for Zee.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ismail helped me with my sim issue
Ismail helped me with my sim issue. Well done.
28 janvier 2026
Avis spontané
Réponse de Vodafone UK - Kidderminster
Hey Devinder,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Zee did a great job saving me money
Zee did a great job saving me money! Can't fault the service!
27 janvier 2026
Avis spontané
Réponse de Vodafone UK - Kidderminster
Hey George,
Thanks for the lovely review and fantastic support for Zee.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Marlon gave me information about…
Marlon gave me information about roaming in the Caribbean and advised me what I need to do and the cost, he is very helpful.
26 janvier 2026
Avis spontané
Réponse de Vodafone UK - Kidderminster
Hey Sandy,
Thanks for the lovely review and fantastic support for Marlon.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I could not get into the My Vodafone…
I could not get into the My Vodafone App but Marlon helped me change the email to my new one, update the password and got me logged back in, he was very patient and did this while he was doing a data transfer for another customer, he's fantastic.
26 janvier 2026
Avis spontané
Réponse de Vodafone UK - Kidderminster
Hey Ken,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Upgraded the wife's phone and Marlon…
Upgraded the wife's phone and Marlon was clear with what I was having, he's credit to Vodafone, thanks.
26 janvier 2026
Avis spontané
Réponse de Vodafone UK - Kidderminster
Hey Lynnette
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Marlon was very polite
Marlon was very polite, helpful, knows his stuff.
26 janvier 2026
Avis spontané
Réponse de Vodafone UK - Kidderminster
Hey David,
Thanks for the lovely review and fantastic support for Marlon.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.