A really thoughtful personal service when upgrading my mobile and broadband. Adam went above and beyond for me and gave me really helpful advice and practical help in setting up my new device. He also... Voir plus
L'entreprise a répondu
8 High Street, DY10 2DQ Kidderminster, GB
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A really thoughtful personal service when upgrading my mobile and broadband. Adam went above and beyond for me and gave me really helpful advice and practical help in setting up my new device. He also... Voir plus
L'entreprise a répondu
Came into store to get back into MyVodafone app and Marlon made me realise that my account was due an upgrade, he made my plan cheaper with roaming included. Thanks
L'entreprise a répondu
I went into the Kidderminster store today and spoke to Chloe who was very friendly, helped me with the lack of signal by correctly resetting the network. Also discussed other options with the sim avai... Voir plus
L'entreprise a répondu
Marlon helped me get back into my phone as it was locked and my pin was not working, he also upgraded my plan. Most helpful and understanding.
L'entreprise a répondu
Écrit par l'entreprise
8 High Street, DY10 2DQ, Kidderminster, Royaume-Uni
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Amazing service by zee was very patient and got me a new pixel phone

Réponse de Vodafone UK - Kidderminster
perfect service by zee to get my parents a phone

Réponse de Vodafone UK - Kidderminster
Ismail was very helpful with my email issue sorted out

Réponse de Vodafone UK - Kidderminster
Marlon helped us get better deal on our broadband and sim deals, he was very helpful.

Réponse de Vodafone UK - Kidderminster
Fantastic service from Ismail he transferred my data also upgraded my device

Réponse de Vodafone UK - Kidderminster
Ismail saved me money and sorted me out a home broadband and a sim brilliant service from him

Réponse de Vodafone UK - Kidderminster
I’m amending this to one star as Zee said that the phone would be dispatched and received today, I can clearly see that the phone hasn’t even yet been dispatched by Vodafone. So I’m cancelling the order as I’ve been lied to.
The item is on back order, which is not what I was told in store. I have screen shot evidence of this.
This review below was left whilst in store l, as he asked me to leave one
_______________________________________
I’m a new customer to Vodafone, the network was recommended to me by a friend. We were greeted instantly by a member of staff.
The member of staff that I dealt with was called Zee, he was very friendly, informative. I’m really happy with the service I received.

Réponse de Vodafone UK - Kidderminster
Excellent service, good customer skills, and very polite and patient.
Thank you Adam

Réponse de Vodafone UK - Kidderminster
Zee got me up and running on my data - amazing service

Réponse de Vodafone UK - Kidderminster
Excellent service from Ismail...highly recommend 🙂👍 ..

Réponse de Vodafone UK - Kidderminster
Ismail was very helpful upgraded my mobile broadband sim

Réponse de Vodafone UK - Kidderminster
My iPad would not switch off or swipe but Marlon got it rebooted and all working again, thank you.

Réponse de Vodafone UK - Kidderminster
Was having issue with my signal, but Marlon explained to me how WIFI calling works and now I can make calls and hear people.

Réponse de Vodafone UK - Kidderminster
Very happy with Zee getting me a better plan for my calls and internet

Réponse de Vodafone UK - Kidderminster
Zee did a great job getting us a phone

Réponse de Vodafone UK - Kidderminster
Very happy with Zee saving me money in store

Réponse de Vodafone UK - Kidderminster
Came into store to ask about wifi calling, I was dealing with Chloe who was able to reduce my bill and was really understanding and took her time to discuss everything for me. Exceptional service, highly recommend this store will be returning for the services provided.

Réponse de Vodafone UK - Kidderminster
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