Came to store with device issues. Andrew checked it all out and found the issue and corrected the problem. He also gave information on how to troubleshoot broadband at home
L'entreprise a répondu
Établissement
Changer d'établissement93 King Street, KA1 1QD Kilmarnock, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Special thankyou to Mel, who was extremely helpful after my mum had a bad experience at Vodafone Silverburn. Changed my mums sim only contract option for a new phone + sim deal, great product knowled... Voir plus
L'entreprise a répondu
I was in the store last week and while I was being served by Alex (separate good review!), Craig was serving another customer who was being extremely rude, abrasive, and often sarcastic in his respons... Voir plus
L'entreprise a répondu
Nathan was very polite and efficient. Easy to talk with and explained everything so that I could easily understand it. All in all a pleasant experience
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- Magasin de téléphonie mobile
- Fournisseur de connexion internet
- Service internet et téléphone
- Entreprise de télécommunications
À propos de Vodafone UK - Kilmarnock
Écrit par l'entreprise
Coordonnées de contact
93 King Street, KA1 1QD, Kilmarnock, Royaume-Uni
4,9
Excellent
211 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Les gens ont aussi consulté
Brilliant service and advice.
15 mai 2026
Avis spontané
Réponse de Vodafone UK - Kilmarnock
Hey Elizabeth,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Kilmarnock
Hey Billy,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Alex has been super helpful
Alex has been super helpful. I’ve got a fabulous deal including a brand new IPad and new 16 plus.
Really detailed and explained every element of the cost.
I have been trying to upgrade phone for last year and didn’t have time but Alex made the process simple.
9 mai 2026
Avis spontané
Réponse de Vodafone UK - Kilmarnock
Hey Nicola,
Thanks for the lovely review and fantastic support for Alex.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great experience
Great service, all the information given in detail
Friendly and polite advisor Alex
As usual a great experience from Vodafone
30 avril 2026
Avis spontané
Réponse de Vodafone UK - Kilmarnock
Hey Adam,
Thanks for the lovely review and fantastic support for Alex.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Chloe was ever so helpful
21 avril 2026
Avis spontané
Réponse de Vodafone UK - Kilmarnock
Hey Elizabeth,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Chloe was great
Chloe was great, got me a good deal moving over from 02. Great experience in store with her
20 avril 2026
Avis spontané
Réponse de Vodafone UK - Kilmarnock
Hi Scott 🙂 It's great to see you've received a great deal along with a great experience moving over to Vodafone. If you ever need any extra help from us, you know where we are. I hope you enjoy the rest of your day. Liam
If i could give angela more than 5…
If i could give angela more than 5 stars i would, so patient and answered all my questions. Great service moving my broadnand and mobile over to vodafone
17 avril 2026
Avis spontané
Réponse de Vodafone UK - Kilmarnock
Hey Eileen,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent attitude and a great customer…
Excellent attitude and a great customer experience from Alex’s
11 avril 2026
Avis spontané
Réponse de Vodafone UK - Kilmarnock
Hey Ian,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Alex has been great full of helpful…
Alex has been great full of helpful information top review
10 avril 2026
Avis spontané
Réponse de Vodafone UK - Kilmarnock
Hey Rhona,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service from Craig as always!
7 avril 2026
Avis spontané
Réponse de Vodafone UK - Kilmarnock
Hey Jim,
Thanks for the lovely review and fantastic support for Craig.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Angela was amazing helped with our new…
Angela was amazing helped with our new price
28 mars 2026
Avis spontané
Réponse de Vodafone UK - Kilmarnock
Hey Janice,
Thanks for the lovely review and fantastic support for Angela.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Chloe
Chloe
,Great service and so helpful, very patient.
Will be staying with.Vodafone for ever with great service from Chloe.
17 mars 2026
Avis spontané
Réponse de Vodafone UK - Kilmarnock
Hey Peter,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Chloe was very helpful got me a great…
Chloe was very helpful got me a great deal on the new s26 ultra at the same kind of price I was already paying!
11 mars 2026
Avis spontané
Réponse de Vodafone UK - Kilmarnock
Hey Kenny,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Alex gives fantastic friendly service
10 mars 2026
Avis spontané
Réponse de Vodafone UK - Kilmarnock
Hey John,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Alex was very helpful
Alex was very helpful, explained everything very well and a credit to the shop.
6 mars 2026
Avis spontané
Réponse de Vodafone UK - Kilmarnock
Hey Susanne,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Kilmarnock
Hey Michelle,
Thanks for the lovely review and fantastic support for Alex.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Alex was fantastic helped reduce my…
Alex was fantastic helped reduce my bills
4 mars 2026
Avis spontané
Réponse de Vodafone UK - Kilmarnock
Hey Liz,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Craig was pure dead amazing
26 février 2026
Avis spontané
Réponse de Vodafone UK - Kilmarnock
Hey Mr Scoular,
Thanks for the lovely review and fantastic support for Craig.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
First Class Service by a First Class…
First Class Service by a First Class Team, namely Yvette, Chloe, Alex and Craig.
Keep up the fantastic work and don't let them go elsewhere! Good staff are hard to come by!
18 février 2026
Avis spontané
Réponse de Vodafone UK - Kilmarnock
Hey Marie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Excellent service
Excellent service, full suite of options covered and a good deal secured
12 février 2026
Avis spontané
Réponse de Vodafone UK - Kilmarnock
Hey Jim,
Thank you for the wonderful review. It's a pleasure to receive such kind comments.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.