I have received today great service and support from Anoch today. He was really very kind and solving all the issues and also making it possible that I choose best package for me. I have now mobile wi... Voir plus
L'entreprise a répondu
36 Clarence Street, KINGSTON UPON THAMES, KT1 1NR London, GB
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I have received today great service and support from Anoch today. He was really very kind and solving all the issues and also making it possible that I choose best package for me. I have now mobile wi... Voir plus
L'entreprise a répondu
My current Vodafone contract (unlimited calls/texts + mobile Wi-Fi) expired and I needed a new (cheaper) one. I got one thanks to Shane who did a fantastic job at locating & finding one for me, witho... Voir plus
L'entreprise a répondu
Great service. The store manager was able to tell us what discounts were available for Vodafone together to give us the best deal.
L'entreprise a répondu
Kevin was amazing, he really made our experience great. We’ve had issues with our contract being too expensive and feeling like no one has attempted to help us reduce it, however, after just 45 minute... Voir plus
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Écrit par l'entreprise
36 Clarence Street, KINGSTON UPON THAMES, KT1 1NR, London, Royaume-Uni
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Kevin in Kingston was brilliant very knowledgeable! Appreciate his help with new SIM

Réponse de Vodafone UK - Kingston Clarence St

Réponse de Vodafone UK - Kingston Clarence St
Abhi served me today at Kingston store great help thank you

Réponse de Vodafone UK - Kingston Clarence St
Amazing customer service from Viny, went over with me with all the plans and the one that was most convenient for me. Great customer service. Would highly recommend.

Réponse de Vodafone UK - Kingston Clarence St
Fantastic customer service from Kevin at the Kingston store today. He was very kind and patient and offered me a great contract plan in which I agreed.

Réponse de Vodafone UK - Kingston Clarence St
Got fantastic service at Vodafone Kingston today. Kevin was brilliant in doing a complex change of contract. He guided us through the whole process to create 2 new contracts at a much better price.

Réponse de Vodafone UK - Kingston Clarence St
Abhi was brilliant, he talked us through all of the phone options and made sure we were happy. He showed my daughter how to use her new phone and allowed her to choose her number, thank you - excellent customer service!

Réponse de Vodafone UK - Kingston Clarence St
Based on my experience. Kingston Upon Thames
This branch is badly run and disgrace to vodafone name.
I contacted customer support, and I've got told to go in a branch.
I have been there twice.
I regret every minute for trying second time thinking they got better.
Regardless, what programme I will have with my phone, I will not go there again. They run this branch like gangster rude and sarcastic.
Contract come to the end of the term.
We'll consider different options.

Réponse de Vodafone UK - Kingston Clarence St
I had a issue with another company, Vodafone helped me to solved it and offer a good options!!

Réponse de Vodafone UK - Kingston Clarence St

Réponse de Vodafone UK - Kingston Clarence St
Subbu at Kingston was amazing today. I went in unsure about what I wanted, I was buying for my brother and he went through all my options, took time to showcase all phones and colours and explain the differences thoroughly, and then sat me down to talk about payments plans and best options to buy today. To say the least, I was sold!

Réponse de Vodafone UK - Kingston Clarence St
Kevin was amazing, he really made our experience great. We’ve had issues with our contract being too expensive and feeling like no one has attempted to help us reduce it, however, after just 45 minutes of speaking to Kevin, he was able to give us great discounts and made us feel very heard in our frustration! His customer service skills are 10/10. Thank you!

Réponse de Vodafone UK - Kingston Clarence St
Kevin is very helpful and helped me sort out all my questions and worries! If I could put more than 5 stars for him and the team I would!!

Réponse de Vodafone UK - Kingston Clarence St

Réponse de Vodafone UK - Kingston Clarence St
Subhash was excellent Hanged plan for me and the kids so they have much better accounts , very much recommend

Réponse de Vodafone UK - Kingston Clarence St
I came to Kingston store to drop off my phone for repair. Veronica was incredible helpful! I always happy with her service.
She was patient, spent her valuable time explaining to me all my troubles. I would give 10 out of 10 for her best attitude
Kind regards
Aliya

Réponse de Vodafone UK - Kingston Clarence St
Viny made it a very good experience. Thank you once again!

Réponse de Vodafone UK - Kingston Clarence St

Réponse de Vodafone UK - Kingston Clarence St
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