I have received today great service and support from Anoch today. He was really very kind and solving all the issues and also making it possible that I choose best package for me. I have now mobile wi... Voir plus
L'entreprise a répondu
36 Clarence Street, KINGSTON UPON THAMES, KT1 1NR London, GB
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I have received today great service and support from Anoch today. He was really very kind and solving all the issues and also making it possible that I choose best package for me. I have now mobile wi... Voir plus
L'entreprise a répondu
My current Vodafone contract (unlimited calls/texts + mobile Wi-Fi) expired and I needed a new (cheaper) one. I got one thanks to Shane who did a fantastic job at locating & finding one for me, witho... Voir plus
L'entreprise a répondu
I had a great experience with Abhi in vodafone, he helped me with my sim transfer, all of it was done in about 5 minutes!!
L'entreprise a répondu
Kevin was amazing, he really made our experience great. We’ve had issues with our contract being too expensive and feeling like no one has attempted to help us reduce it, however, after just 45 minute... Voir plus
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Écrit par l'entreprise
36 Clarence Street, KINGSTON UPON THAMES, KT1 1NR, London, Royaume-Uni
Demande des avis aux clients
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Abhi was super helpful, each time I visit them they find a solution

Réponse de Vodafone UK - Kingston Clarence St
I recently visited the Vodafone UK Kingston Upon Thames branch on Clarence Street and had a generally good experience. Gagan provided exceptional assistance with a friendly and professional attitude, which was much appreciated. However, I have experienced some frustrations with customer service in the past, such as issues with account management and delayed resolutions. While the in-store service is great, improvements in customer service responsiveness would make a big difference. Overall, they offer a good range of plans and straightforward options. Four stars from me!

Réponse de Vodafone UK - Kingston Clarence St
Thank you Kevin for sorting us out. You were very patient with my friend who is not great with technology.

Réponse de Vodafone UK - Kingston Clarence St

Réponse de Vodafone UK - Kingston Clarence St
Excellent customer service provided by Hanuma at Vodafone at Kingston Upon Thames branch.

Réponse de Vodafone UK - Kingston Clarence St
Abhi was very helpful, sorted my sim in just 5 mins, very fast and smooth service.

Réponse de Vodafone UK - Kingston Clarence St
Himan and Vinay served me with utmost respect, they provided us with the best plan suited based on my daily usage. Very happy!

Réponse de Vodafone UK - Kingston Clarence St
My experience with Vinay at Vodafone has been great. He was very professional and patient throughout the process. Definitely recommend this store for your sim and phone related needs.

Réponse de Vodafone UK - Kingston Clarence St
Abhi was an amazing assistant, we came in for one contract and ended up leaving happy with two contracts. Very knowledgeable, professional and eager to help.

Réponse de Vodafone UK - Kingston Clarence St
Staff guided me and explained everything related to have a sim card and phone well. I am happy from them.

Réponse de Vodafone UK - Kingston Clarence St
Very great experience
Good customer service by Hanuma

Réponse de Vodafone UK - Kingston Clarence St
Abhi was really professional and made the process real quick. Kudos to the team

Réponse de Vodafone UK - Kingston Clarence St
Amazing Gagan at the Kingston Upon Thames branch helped my friend and I today. Lovely personality and was very professional. I hope he is recognised for his efforts.

Réponse de Vodafone UK - Kingston Clarence St
Agent was professional

Réponse de Vodafone UK - Kingston Clarence St

Réponse de Vodafone UK - Kingston Clarence St
Mourya
The service was Excellent!
The sales executive was fabulous and very competent at his job.
I am delighted!
Thank you

Réponse de Vodafone UK - Kingston Clarence St
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