Staff were amazing and insightful and helpful. Very approachable and supportive in choices. The system needs sorted though, for as long as I can remember and been with Vodafone decade! The system is... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 2 , Mercat Shopping Centre, KY1 1NX Kirkcaldy, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Came in to upgrade our phones but because they were under a year old we spoke through our options and decided to pay the old devices off. Gary and Tiago were extremely helpful and gave us all t... Voir plus
L'entreprise a répondu
Brilliant service from Terrie and Jade, very helpful and knowledgable, will definitely return, it was a pleasure to deal with them both
L'entreprise a répondu
Gary, Ashleigh, Tiago all very helpful and informative, I appreciate all their time and patience with getting the best phone and package for my needs. Would definitely recommend them all. Great custom... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- Magasin de téléphonie mobile
- Fournisseur de connexion internet
- Service internet et téléphone
- Entreprise de télécommunications
À propos de Vodafone UK - Kirkcaldy
Écrit par l'entreprise
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Coordonnées de contact
Unit 2 , Mercat Shopping Centre, KY1 1NX, Kirkcaldy, Royaume-Uni
5,0
Excellent
462 avis
Demande des avis aux clients
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Les gens ont aussi consulté
Ashleigh and Gary were amazing
Ashleigh and Gary were amazing. Used this store many times and they are always so good. Wouldn't change from Vodafone!
16 janvier 2026
Avis spontané
Réponse de Vodafone UK - Kirkcaldy
Hey Jane,
Thanks for the lovely review and fantastic support for Ashleigh and Gary.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Gary was excellent throughout the whole…
Gary was excellent throughout the whole transaction. He demonstrated honesty, professionalism, and genuine helpfulness at every stage.
15 janvier 2026
Avis spontané
Réponse de Vodafone UK - Kirkcaldy
Hey Jof R,
Thanks for the lovely review and fantastic support for Gary.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thomas was super helpful getting me a…
Thomas was super helpful getting me a new sim contract for my phone today. He also gave me prices for my home broadband as I’m considering moving over.
15 janvier 2026
Avis spontané
Réponse de Vodafone UK - Kirkcaldy
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Store always very helpful and great…
Store always very helpful and great with customers.
12 janvier 2026
Avis spontané
Réponse de Vodafone UK - Kirkcaldy
Hey Janis,
Thank you for the wonderful review. It's a pleasure to receive such kind comments.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Renewal for sim was coming up
Renewal for sim was coming up. Served by Gary who done the renewal in minutes. Great service. Thank you
8 janvier 2026
Avis spontané
Réponse de Vodafone UK - Kirkcaldy
Hey Bert,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Terri was fantastic!!
Terri was fantastic!!! 5 star customer service and so knowledgeable about the products and services on offer!! Terrie guided me through the whole process with ease, which was amazing as my phone and tech knowledge isn’t great. I will definitely go back to Terrie for my next phone!! Excited for my new phone!!
7 janvier 2026
Avis spontané
Réponse de Vodafone UK - Kirkcaldy
Hey Lesley,
Thanks for the lovely review and fantastic support for Terri.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Gary was very helpfull
Gary was very helpfull, telling me what would ne right for me..really cheerfull, nothing was too much trouble for him, loads of advice
7 janvier 2026
Avis spontané
Réponse de Vodafone UK - Kirkcaldy
Hey Wendy,
Thanks for the lovely review and fantastic support for Gary.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service
Great service. Extremely patient in assisting sorting new phone
5 janvier 2026
Avis spontané
Réponse de Vodafone UK - Kirkcaldy
Hey Brian,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Kirkcaldy
Hi Colin,
Your kind words mean so much—thank you for sharing this wonderful review!
If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We’re always here to help!
Thanks again,
Vodafone Social Media Team
Excellent first class experience
Excellent first class experience. The staff were so friendly and welcoming. Will definitely be back.
3 janvier 2026
Avis spontané
Réponse de Vodafone UK - Kirkcaldy
Hey Nigel,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent first class service
Excellent first class service. The staff were more than helpful, couldn't do enough for me.
3 janvier 2026
Avis spontané
Réponse de Vodafone UK - Kirkcaldy
Hey Nigel,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Great team and great customer service
Gary gave me a great customer service. Very friendly environment and it's good to see Tam and Ashleigh still here. They gave me great help too, last year.
Thank you!
23 décembre 2025
Avis spontané
Réponse de Vodafone UK - Kirkcaldy
Hey Silvana,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Kirkcaldy
Hey Gordon,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
The staff are very helpful so pleased…
The staff are very helpful so pleased to help with any problems
12 décembre 2025
Avis spontané
Réponse de Vodafone UK - Kirkcaldy
Hey Bob,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Kirkcaldy
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Audrey was really helpful and competent…
Audrey was really helpful and competent and managed to sort my phone problem in no time!
2 décembre 2025
Avis spontané
Réponse de Vodafone UK - Kirkcaldy
Hey Wilma,
Thanks for the lovely review and fantastic support for Audrey.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Kirkcaldy
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Audrey was fab today
Audrey was fab today. Gave me plenty info and was very polite and attentive. Would definitely come back
21 novembre 2025
Avis spontané
Réponse de Vodafone UK - Kirkcaldy
Hey Poppy,
Thanks for the lovely review and fantastic support for Audrey.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Moved over from Tesco Mobile and Gary…
Moved over from Tesco Mobile and Gary guided us the whole way and gave us excellent service and advice. Recommend store.
19 novembre 2025
Avis spontané
Réponse de Vodafone UK - Kirkcaldy
Welcome to the Vodafone network! If you ever need anything, just reach our to our team on Facebook or Instagram.
Thanks,
Vodafone Social Media Team
THOMAS
Just had the best customer service from Thomas , not only was he patient as I was a nightmare as haven’t a clue with phones or technology? He went above the duty and fixed a major problem with my current line, and I now can say I am a vodaphone customer.
Thomas even worked through his lunch break to go above and beyond his duty.
I can say I will definitely return to Vodaphone Kirkcaldy as all members of staff have been super patient and professional.
17 novembre 2025
Avis spontané
Réponse de Vodafone UK - Kirkcaldy
Hi. We appreciate you taking the time to share your experience. We're happy to hear that you received excellent support and patience. We're glad that the team was able to resolve your issue. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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