Excellent service by Avneesh and Hussni in getting new phone up and working and data transferred from 8 year old phone. Everything fully explained before and after each step.Great advert and I shall c... Voir plus
L'entreprise a répondu
5 Upper Mall,High Street, LE1 4FQ Highcross, GB
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Excellent service by Avneesh and Hussni in getting new phone up and working and data transferred from 8 year old phone. Everything fully explained before and after each step.Great advert and I shall c... Voir plus
L'entreprise a répondu
Avneesh sorted my phone out in 30 seconds. Could have taken advantage and charged me for a procedure that was not needed. Brilliant customer service everyone super friendly. Can’t recommend any more!... Voir plus
L'entreprise a répondu
Broadband speed is good but I would lots of repeaters to cover my whole hourse. It sometimes doesn’t reach every room. Speed is decent but you have be closer to it. Some online streaming I do, websi... Voir plus
L'entreprise a répondu
Came in enquiring about the 5G broadband. Andrea was very helpful and helped combine both the broadband and my phone contract into a good total that was considerably cheaper than my previous phone and... Voir plus
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Écrit par l'entreprise
5 Upper Mall,High Street, LE1 4FQ, Highcross, Royaume-Uni
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I wanted to share some feedback regarding my Vodafone SIM and phone contract to shiva and Avneesh.
Overall, I appreciate your support during the process. However, I felt that some of the contract details, particularly around the terms, costs, and commitments, could have been explained more clearly before I agreed to the contract. Having a clearer breakdown of the monthly charges, contract length, and any applicable fees would have helped me make a more informed decision.
I hope this feedback is helpful and can be used to improve the customer experience for future customers. Thank you for your assistance, and I appreciate your time and support.

Réponse de Vodafone UK - Leicester High Cross
I had a great experience with Andrea Hussni at the Vodafone store. Andrea was professional, friendly, and extremely helpful throughout my visit. They took the time to answer all of my questions clearly, provided excellent advice, and made the whole process smooth and stress-free.
Their patience, knowledge, and outstanding customer service really stood out. It’s clear that Andrea genuinely cares about helping customers and ensuring they have a positive experience. Thank you for the excellent support—I really appreciate it and would highly recommend Andrea to anyone visiting the store.

Réponse de Vodafone UK - Leicester High Cross
Andrea was amazing very helpful he was good with his communication he was very professional and very very helpful I’m glad you have such a staff 10/10!

Réponse de Vodafone UK - Leicester High Cross
We had a great experience and the staff members were brilliant and help with everything we needed.
Andrea was absolutely brilliant thank you so much.

Réponse de Vodafone UK - Leicester High Cross
Aahiq was very helpful today would strongly recommend him

Réponse de Vodafone UK - Leicester High Cross
Was very helpful, explained everything clearly. Made conversation along the way

Réponse de Vodafone UK - Leicester High Cross

Réponse de Vodafone UK - Leicester High Cross
Very happy with customer service, was served by Andrea he was polite, patient and explained everything to me.
He also welcomed us with a smile which was good to see.

Réponse de Vodafone UK - Leicester High Cross
Andrea was so efficient, sorted us out straight away and super helpful!

Réponse de Vodafone UK - Leicester High Cross
Best service and very friendly happy face
By Andrea

Réponse de Vodafone UK - Leicester High Cross
Was served by andrea who was lovely and very helpful

Réponse de Vodafone UK - Leicester High Cross
Kieran is very helpful and sorted my problem to easily.
Thank you

Réponse de Vodafone UK - Leicester High Cross
Dhruvesh-was very helpful, knowledgeable, providing a very helpful & professional service

Réponse de Vodafone UK - Leicester High Cross

Réponse de Vodafone UK - Leicester High Cross
Very friendly and helpful service by siva. He's chatty and knowledgeable would certainly recommend a friend to come see him

Réponse de Vodafone UK - Leicester High Cross
Atif and Avneesh has been very helpful. Came in for a SIM replacement and walked out happily with an amazing deal. Very polite and friendly approach from both Atif and Avneesh. Fantastic service overall.

Réponse de Vodafone UK - Leicester High Cross
Good experience, Siva helped me get the contract sorted with good price

Réponse de Vodafone UK - Leicester High Cross
Very happy with the service I got from the helpful and kind Jitu from the Vodafone Leicester branch

Réponse de Vodafone UK - Leicester High Cross
Came to Vodafone today to renew a contract. Was dealt with by siva, who was more than helpful. I felt like he went above and beyond to help me today and helped find the best deal.

Réponse de Vodafone UK - Leicester High Cross
Friendly customer service, most attractive man I've ever met

Réponse de Vodafone UK - Leicester High Cross
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