It was a brilliant experience,Becki was excellent.Nothing was to much trouble for her.will recommend Vodafone to my friends.Especially the Leigh branch.
L'entreprise a répondu
Établissement
Changer d'établissementUnit 30 Bradshawgate, WN7 4LA Leigh, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Becky wa critical to my decision. As an ex-lecturer in Economics, I thought I would take the Michael saying why should I pay more for Vodafone when the service was the same. Shiver my timbers when th... Voir plus
L'entreprise a répondu
Tyler was open and friendly and seemed knowledgeable about the products on offer. We left the store with more products/services than we had gone in for which would seem to show exemplary salesmanship... Voir plus
L'entreprise a répondu
The patience of staff to listen and advise and not rush us and explained all the options thank you to TYLER
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- Magasin de téléphonie mobile
- Fournisseur de connexion internet
- Service internet et téléphone
- Entreprise de télécommunications
À propos de Vodafone UK - Leigh
Écrit par l'entreprise
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Coordonnées de contact
Unit 30 Bradshawgate, WN7 4LA, Leigh, Royaume-Uni
4,9
Excellent
186 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Les gens ont aussi consulté
Excellent service from Becky today,
Excellent service from Becky today,
I’m a total technophobe & she got my phone working again! As it was playing up.
Thank you so much
Julie x
6 avril 2024
Avis spontané
Réponse de Vodafone UK - Leigh
Hi Julie,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Problem solved quick
Had a problem solved quick easy and friendly by Amy & Estera of Leigh vodafone would definitely recommend to anyone
9 mars 2024
Avis spontané
Réponse de Vodafone UK - Leigh
Hi Myran,
Your feedback is so important to us - so thanks for this great review regarding your in store experience!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Amy and the male staff member were…
Amy and the male staff member were absolutely fantastic, they are a credit to your company.
7 mars 2024
Avis spontané
Réponse de Vodafone UK - Leigh
Hi Mandy,
Thank you for your review and feedback for Amy, this is great to hear.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Tobi useless but Liam in Leigh store did a really good job.
5 stars refers to Liam in Leigh store. I don't fault the telephone advisers I spoke to over a few days but no resolution to problem achieved. Tried to use Tobi initially & it was useless.
Liam in store worked the problem with patience and acknowledged my frustration which had built up over 3 days. Date of experience below relates to Liam's work
3 février 2024
Avis spontané
Réponse de Vodafone UK - Leigh
Hi. Thank you for your review for Liam. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
We had our matter sorted with Ami
We had our matter sorted with Ami, who was very helpful and gave us a clear plan which would have been difficult online.
4 janvier 2024
Avis spontané
Réponse de Vodafone UK - Leigh
Hi Pri,
Thanks for taking your time to leave this feedback for Ami. If you ever need any further help, there’s a useful Help and Support section on our website here: https://support.vodafone.co.uk/
Thanks again,
Vodafone Social Media team
Amy was amazing very helpful with me…
Amy was amazing very helpful with me and my baby son very friendly
4 janvier 2024
Avis spontané
Réponse de Vodafone UK - Leigh
Hi Jamar,
Thanks for your lovely review for Amy. We appreciate your support.
We're here to help if you need anything. You can reach us by dropping us a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Very helpful staff
Very helpful staff. Easy to understand what was involved. Two visits made to arrange and give me time to think about what I wanted to do. Easy to transfer old phone to new phone. Amy and Becki both very helpful and efficient.
4 janvier 2024
Avis spontané
Réponse de Vodafone UK - Leigh
Hi Marian,
This is lovely feedback for Amy and Becki. Thanks for taking your time to share.
If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Estera was Very helpful and nice
Estera was Very helpful and nice. And all the staff is always ready to help and its much appreciated
2 janvier 2024
Avis spontané
Réponse de Vodafone UK - Leigh
Hey there,
Thank you for taking the time to leave us a review. It's great to hear your feedback for Estera.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Fantastic service by Becku
2 janvier 2024
Avis spontané
Réponse de Vodafone UK - Leigh
Hey Andrew,
It's great to hear about your recent experience, and feedback for Becku. Thanks for your review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Messed up my Credit report
Vodafone have really stressed me a lot, I was with them for over 10 years and when I decided to change networks they charged me money and I questioned why I was being charged when I had been a good customer. In the end was put on default on my credit report when I went into store to check what was happening I was told I don’t owe them the charge was cancelled after I had disputed the payment. Now the issue is on my credit file, its still showing as default every month even after over 6 months when I went into store and was told it will go away, this is really frustrating as I’ve tried emailing TransUnion Consumer Service but are busy too.
22 décembre 2023
Avis spontané
Réponse de Vodafone UK - Leigh
Hi Sonni. It's disappointing to see your comments, concerns and feedback. We completely understand the importance of receiving the required help and support when needed, especially when it comes to our credit files.
If you still need any help with this or would like us to look into anything further, please come and chat to us over on:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Vodafone Social Media Team
Excellent Becki was brill
12 décembre 2023
Avis spontané
Réponse de Vodafone UK - Leigh
Hi Peter,
Thanks for taking your time to leave this review for Becki.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Thank you very much Becki for great…
Thank you very much Becki for great service xxx
10 décembre 2023
Avis spontané
Réponse de Vodafone UK - Leigh
Hi Natalia,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Réponse de Vodafone UK - Leigh
Hey Roy,
Thanks for letting us know what an amazing job Becky did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Amy was incredibly helpful
10 novembre 2023
Avis spontané
Réponse de Vodafone UK - Leigh
Hey Hannah,
We're pleased to hear your great feedback, thank you for taking the time to review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Réponse de Vodafone UK - Leigh
Hey John,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Upgrade
Extremely helpful during my upgrade process, staff are professional and very polite. Estera was great really quick service
8 novembre 2023
Avis spontané
Réponse de Vodafone UK - Leigh
Hey Ewan,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
came in billing very helpful and food…
came in billing very helpful and food customer service
16 octobre 2023
Avis spontané
Réponse de Vodafone UK - Leigh
Hi Mark,
Thanks for taking your time to share this review.
If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Amilliya - great customer services
We have been in store today to change our plans on my phone. Amiillya has been amazing and guided us through purchasing new iPads. She was very professional, helpful and knowledgeable on the products. Thank you
7 octobre 2023
Avis spontané
Réponse de Vodafone UK - Leigh
Hey Geraldine,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Very nice and helpful thank you for all…
Very nice and helpful thank you for all :)
Amy!!!
4 octobre 2023
Avis spontané
Réponse de Vodafone UK - Leigh
Hi Ritter,
This is a great review for Amy. Thanks for sharing.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Wonderful service by Becky
Wonderful service by Becky, very helpful in helping me choose my new phone. Nothing too much trouble, easy process would highly recommend.
15 septembre 2023
Avis spontané
Réponse de Vodafone UK - Leigh
Hi. Thank you for your review for Becky. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.