Over the past couple of weeks I've visited Vodafone store in Lewes several times after having problems with my old phone. I've since bought a new phone, a tablet, a new phone for my daughter and... Voir plus
L'entreprise a répondu
3 High Street, BN7 2AD Lewes, GB
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Over the past couple of weeks I've visited Vodafone store in Lewes several times after having problems with my old phone. I've since bought a new phone, a tablet, a new phone for my daughter and... Voir plus
L'entreprise a répondu
Taylor is a very friendly and helpful individual , nothing is too much trouble and he goes out of his way to find and explain all of the options available, Taylor should run training sessions on how t... Voir plus
L'entreprise a répondu
Aaliyah was really really helpful. She understood my needs and explained clearly the best help I could get in switching to an IPhone. She's maintaining the high standard I've always experienced in t... Voir plus
L'entreprise a répondu
What a great service, very helpful, patient staff. A lovely new phone with much more memory for nearly the same price. Thankyou George and Nate. Excellent.
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3 High Street, BN7 2AD, Lewes, Royaume-Uni
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Over the past couple of weeks I've visited Vodafone store in Lewes several times after having problems with my old phone. I've since bought a new phone, a tablet, a new phone for my daughter and today returned to buy a WiFi hotspot ready for our family holiday.
On every single visit, Taylor has been absolutely fantastic. He has been so patient, friendly and incredibly knowledgeable, taking the time to explain everything clearly without ever making us feel rushed.
I visited with my two daughters, and he was so kind, courteous and patient with them too, which really didn't go unnoticed.
Nothing ever seemed too much trouble, and his consistently excellent customer service is the reason I kept returning to the store. It's rare to come across someone who genuinely cares about giving customers such a positive experience.
Thank you, Taylor, for all your help over the past few weeks. You're a real credit to Vodafone, and I hope your hard work is recognised!

Réponse de Vodafone UK - Lewes
What a great service, very helpful, patient staff. A lovely new phone with much more memory for nearly the same price. Thankyou George and Nate. Excellent.

Réponse de Vodafone UK - Lewes
My experience with Taylor was very impressive, professional,endlessly helpful on subsequent visits. As was George.

Réponse de Vodafone UK - Lewes
Extremely helpful staff and very kind. Was seen by Nate and Aaliyah. Would recommend

Réponse de Vodafone UK - Lewes
Aaliyah was efficient, friendly and knowledgeable; very good

Réponse de Vodafone UK - Lewes
Taylor has helped me with a complicated issue a year ago and has done the same again this week.
My sim just stopped functioning and required two days to solve - which he did
He also adjusted my contract which saved me a substantial amount as I travel a great deal.
Thank you Taylor!

Réponse de Vodafone UK - Lewes
Aaliyah was really really helpful. She understood my needs and explained clearly the best help I could get in switching to an IPhone. She's maintaining the high standard I've always experienced in this shop in Lewes. I'm most grateful.

Réponse de Vodafone UK - Lewes
Vodafone Lewes offers an important customer facing service to the people of the Town.
Competent,informed and friendly staff always available to offer personalized help and support.
Team manager George has overseen this high street branch for years and he has on many occasions gone the extra mile to assist in solving any issues that have arisen with my Vodafone contract, as a result I have been a Vodafone customer for over a decade now! Can recommend!

Réponse de Vodafone UK - Lewes
Taylor & George at Lewes store are excellent. Very helpful and know their products well. Also listen to customers to find out the right plan/phone for them.

Réponse de Vodafone UK - Lewes
. A friendly welcome
. A staff team that listens and is very patient
. Provides clear information/ instructions
. A very helpful team!

Réponse de Vodafone UK - Lewes
Delightful staff,more than helpful to a non techy person

Réponse de Vodafone UK - Lewes
Teylor is a very man he give a costomar relaxcing convercition to the costomar

Réponse de Vodafone UK - Lewes
Great service thanks Jack helpfull and took charge of the transfer

Réponse de Vodafone UK - Lewes
I’ve always gone to the Vodafone shop in Lewes and always had great service
Very knowledgeable and polite

Réponse de Vodafone UK - Lewes
Taylor was so very efficient very very knowledgeable, kind and caring man. A pleasure to deal with my problems.
Could not wish for a better assistant.

Réponse de Vodafone UK - Lewes
Very helpful did everything I wanted. Couldn’t fault the service I received.

Réponse de Vodafone UK - Lewes
Taylor was the person who helped me. My screen had a chip and I wanted to know what my options were. He went through everything slowly and in a way I could understand. I needed my phone replaced. He set it up for me and went through what he had done. Nothing was too much trouble.

Réponse de Vodafone UK - Lewes
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