Vodafone UK - Lisburn Avis 

159
TrustScore 5 sur 5

4,9

67 Bow Street, BT28 1BJ Lisburn, GB


Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Staff in the Lisburn branch are fantastic. Friendly, helpful and willing to go the extra mile. I needed to upgrade my phone and they took time to identify my needs, find the best deal to transition f... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I needed an upgrade on my phone and often dread the hassle of this. Sarah made this process so quick and seamless for me. She took on board exactly what I needed in my new contract and put together a... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Saila has made upgrading very seamless and easy. Would highly recommend. By far the most helpful Vodafone staff member I have come across.

L'entreprise a répondu

Noté 4 sur 5 étoiles

Sophie was excellent. Some great advice and very pleasant to talk with. Thank you. Kieran.

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 67 Bow Street, BT28 1BJ, Lisburn, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

159 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(159)

39 680 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

10/10 service

Had a few queries today as I have recently joined Vodafone and the young lad working tonight was a fantastic help.

29 février 2024
Avis spontané
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Réponse de Vodafone UK - Lisburn

Hi Drew. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Came in with a service question and…

Came in with a service question and Jack was very helpful

29 février 2024
Avis spontané
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Réponse de Vodafone UK - Lisburn

Hi Morgan. Thank you for your review for Jack. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Got broadband with Vodafone happy with…

Got broadband with Vodafone happy with service provided

28 février 2024
Avis spontané
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Réponse de Vodafone UK - Lisburn

Hi Samuel,

Thanks for this great review! We're so glad you're enjoying your broadband.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very friendly and helpful member of…

Very friendly and helpful member of staff.

24 janvier 2024
Avis spontané
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Réponse de Vodafone UK - Lisburn

Hey Irene,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jack was so dead on and very laid back…

Jack was so dead on and very laid back and very helpful

23 janvier 2024
Avis spontané
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Réponse de Vodafone UK - Lisburn

Hey Kash,

Thanks for the lovely review and fantastic support for Jack.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Geani was excellent!!

Geani was excellent!!
He was very friendly and helpful. His customer service was second-to-none.

20 janvier 2024
Avis spontané
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Réponse de Vodafone UK - Lisburn

Hey Lesley,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

excellent service

20 janvier 2024
Avis spontané
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Réponse de Vodafone UK - Lisburn

Hey Gareth,

Thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very friendly

Very friendly, efficient and helpful

4 janvier 2024
Avis spontané
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Réponse de Vodafone UK - Lisburn

Hey Gemma,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Morgan provided me with all the…

Morgan provided me with all the information I needed and was extremely helpful throughout the whole process

31 décembre 2023
Avis spontané
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Réponse de Vodafone UK - Lisburn

Hey Cha,

Thanks for the lovely review and fantastic support for Morgan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Morgan made my experience at vodafone…

Morgan made my experience at vodafone exceptional, i was quite wary on switching companies but due to my amazing experience in store i wouldnt go back to any other company

30 décembre 2023
Avis spontané
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Réponse de Vodafone UK - Lisburn

Hey Kirsty,

Thanks for the lovely review and fantastic support for Morgan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Morgan had great customer service and…

Morgan had great customer service and was extremely helpful and friendly.

30 décembre 2023
Avis spontané
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Réponse de Vodafone UK - Lisburn

Hey Cara,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very helpful staff

Very helpful staff, made our upgrade a very easy process.

16 décembre 2023
Avis spontané
Logo de Vodafone UK - Lisburn

Réponse de Vodafone UK - Lisburn

Hi there,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Fantastic customer service from a young…

Fantastic customer service from a young girl named Morgan today. Service with a smile goes a long way

10 décembre 2023
Avis spontané
Logo de Vodafone UK - Lisburn

Réponse de Vodafone UK - Lisburn

Hi Laura. Thank you for your review for Morgan. It's always lovely to read fab feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Geani was lovely and answered my…

Geani was lovely and answered my billing query regarding when my broadband bill was due to activate.

30 novembre 2023
Avis spontané
Logo de Vodafone UK - Lisburn

Réponse de Vodafone UK - Lisburn

Hey Christine,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Sophie was lovely in store

30 novembre 2023
Avis spontané
Logo de Vodafone UK - Lisburn

Réponse de Vodafone UK - Lisburn

Hey Jack,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Real good service and cute advisor in…

Real good service and cute advisor in Jack

30 novembre 2023
Avis spontané
Logo de Vodafone UK - Lisburn

Réponse de Vodafone UK - Lisburn

Hey,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very friendly and informative

Very good customer service

9 novembre 2023
Avis spontané
Logo de Vodafone UK - Lisburn

Réponse de Vodafone UK - Lisburn

Hi Amanda. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Morgan was very helpful and couldn't be…

Morgan was very helpful and couldn't be any more help. Give her a pay rise lol

26 octobre 2023
Avis spontané
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Réponse de Vodafone UK - Lisburn

Hi Andrew,

Thanks for sharing your fabulous feedback for Morgan. If you need any help in the future, please message us via

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks again, Vodafone Social Media Team

Noté 5 sur 5 étoiles

My phone broke and managed to get a…

My phone broke and managed to get a phone for the same price as my sim!! Also saved money on my 2 sons sims.

10 octobre 2023
Avis spontané
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Réponse de Vodafone UK - Lisburn

Hi Alison, thank you so much for your lovely review! We're delighted that we able to help you and you family.

Thanks again, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Got a broadband and saving so much…

Got an updated broadband package and was assisted by Sophie.
She was extremely helpful as I have a limited knowledge in using phones.
Her colleague was also pleasant and helpful.

10 octobre 2023
Avis spontané
Logo de Vodafone UK - Lisburn

Réponse de Vodafone UK - Lisburn

Hi Leslie,

Thanks for your review for Sophie.

If you ever need any help with your Home Broadband, we've a dedicated tool here: https://vodafone.uk/2krM6Lw - this will help to run tests on your line.

Thanks again,
Vodafone Social Media team

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