Excellent after purchase customer care at Livingston store. I had a malware problem with my Samsung A56. Eleanor easily fixed it, happy to explain how it had happened and show me how to avoid it happe... Voir plus
L'entreprise a répondu
Unit 108 The Centre, Almoundvale South, EH54 6HR Livingston, GB
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Excellent after purchase customer care at Livingston store. I had a malware problem with my Samsung A56. Eleanor easily fixed it, happy to explain how it had happened and show me how to avoid it happe... Voir plus
L'entreprise a répondu
Scott was incredibly helpful when I was updating my details after getting married. He went over and above to help ensuring all aspects of my account were fixed and was super friendly. Thank you!
L'entreprise a répondu
Went into store for answers to a couple of questions ended up with cheaper broadband and a new phone. We were assisted by the lovely Erin who was so knowledgeable explaining everything in a way we cou... Voir plus
L'entreprise a répondu
Ultimately a series of unfortunate events on the backend of external issues I was still able to have a fantastic in-store experience that was a huge help by the end. Erin is lovely and very personable... Voir plus
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Écrit par l'entreprise
Unit 108 The Centre, Almoundvale South, EH54 6HR, Livingston, Royaume-Uni
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Scott was very helpful with switching from 02 to Vodafone and advised me on the best deal to take to pay less every month

Réponse de Vodafone UK - Livingston
Just walked in and spoke to Thomas about an issue on my phone and upgraded my wife's phone. Very helpful from both Thomas and Andreea.
First class service!

Réponse de Vodafone UK - Livingston
Both scott and Matty were both extremely helpful and very professional and friendly when serving me, sorted my problem very quickly, give them a raise

Réponse de Vodafone UK - Livingston
Excellent care and attention by Elenor. Very knowledable in every sspect

Réponse de Vodafone UK - Livingston
The staff in Vodafone are very welcoming and reserved they aren't pushy like other phone providers. I've moved fom O2 because of that. Thomas was brilliant, knowledgeable, friendly and good banter. He made the experience of moving providers and choosing what was right for me a great experience. I usually find getting new phones stressful but this was calm and relaxed experience. I never felt rushed and really enjoyed my time there chatting to Thomas.

Réponse de Vodafone UK - Livingston
Andrea has been so helpful and explained everything in detail thank you

Réponse de Vodafone UK - Livingston
We have received such a professional and helpful assistance from Scott!
He helped us to sort our new broadband and adviced on better deal which led to great difference to what we paid for our previous provider. Thank you!

Réponse de Vodafone UK - Livingston
Eleanor was a great help in setting up my new phone and trading my old phone in, lovely customer service

Réponse de Vodafone UK - Livingston
Excellent very helpful staff are lovely and friendly-Alysia

Réponse de Vodafone UK - Livingston
Callum from Livingston store was training and he was a great retail assistant

Réponse de Vodafone UK - Livingston
Andreea was happy to help, polite, and a very friendly service.
We were just in to collect our new phone's.

Réponse de Vodafone UK - Livingston
Callum was still in training and was assisted by Craig and the team in Livingston. He was courteous and polite and kept us up to date on everything he was doing during the upgrade process. He explained the packages to find the best fit for us and explained everything we needed to know. Excellent customer service with a smile.

Réponse de Vodafone UK - Livingston
very good experience with Hayley, she told us all of the amazing deals, got me a phone today, no waiting needed.

Réponse de Vodafone UK - Livingston
Eleanor helped my daughter and I today in Livingston.New phone, new sims and 2 very happy customers!Eleanor was very patient and helpful.She was able to answer all our questions and helped us right through the process.Top class girl
Thank you.

Réponse de Vodafone UK - Livingston
Cammy was fantastic and fixed us out for travelling

Réponse de Vodafone UK - Livingston
Andreea
Was fantastic helpful professional and super helpful massive credit to vodaphone

Réponse de Vodafone UK - Livingston
Andrea in the Livingston branch was fabulous. Very patient and knowledgeable and provided a great service which saved us a lot of money every month

Réponse de Vodafone UK - Livingston
Great service from Scott, told us everything very clearly and easy to understand

Réponse de Vodafone UK - Livingston
Andreea was super friendly and imperative

Réponse de Vodafone UK - Livingston
Andrea was very friendly and helpful today at Vodafone!

Réponse de Vodafone UK - Livingston
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