Popped by the store to enquire about a phone upgrade, Jake went above and beyond. Reviewed all existing airtime and broadband packages and managed to reduce the overall monthly payment, whilst getting... Voir plus
L'entreprise a répondu
34 Victoria Centre, LL30 2NG Llandudno, GB
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Popped by the store to enquire about a phone upgrade, Jake went above and beyond. Reviewed all existing airtime and broadband packages and managed to reduce the overall monthly payment, whilst getting... Voir plus
L'entreprise a répondu
Rhiannon was brilliant in helping us order new phones and settings them up. She had great patience with us.
We needed a basic phone for my father who's nearly 80 and a complete techo-phobe. Jake at the Llandudno shop was so helpful and knowledgeable and took his time explaining things to Dad. He even tried... Voir plus
L'entreprise a répondu
I really have to praise Dan in Llandudno store today. I was waiting to speak to someone and he was dealing with a VERY difficult customer. Dan stayed extremely calm, very professional despite him havi... Voir plus
L'entreprise a répondu
Écrit par l'entreprise
34 Victoria Centre, LL30 2NG, Llandudno, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
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Réponse de Vodafone UK - Llandudno
Spoke to wasim he was brilliant as always

Réponse de Vodafone UK - Llandudno
Waz was absolutely fantastic can’t thank you enough.

Réponse de Vodafone UK - Llandudno
Wasim install was absolutely fantastic and did everything I needed him to do. I made everything really easy for me.

Réponse de Vodafone UK - Llandudno
Spoke to Wasim in Vodafone he was absolutely amazing. I could not do enough to help me.

Réponse de Vodafone UK - Llandudno
Kai was very helpful throughout the purchase
Highly recommended

Réponse de Vodafone UK - Llandudno
Brilliant experience with Rhiannon, went in with a broke phone and she spent lots of time going through my options and I left with a working phone. Very happy as now I can contact my family over new year

Réponse de Vodafone UK - Llandudno
Had great service from Rhiannon while upgrading my phone in store. Very happy with my new phone and deal.

Réponse de Vodafone UK - Llandudno
Bit rude and condescending to older person. Me.
Just sell sell sell.
Not a pleasant experience.
Silly smirks and not respectful.
Shame

Réponse de Vodafone UK - Llandudno
Jake was really helpful insightful and friendly

Réponse de Vodafone UK - Llandudno

Réponse de Vodafone UK - Llandudno
Goodhelpful pleasent servise from JAKE today

Réponse de Vodafone UK - Llandudno
Spoke to Wasim in store today he was very helpful and sorted out my phone for me

Réponse de Vodafone UK - Llandudno
I went into the store to enquire into a phone upgrade as my phone was broken.
All the staff were friendly and there was a relaxed and warm atmosphere.
Rhi was quick to invite me over to help and advised me with clearly much knowledge and care.
Rhi went above and beyond to give me the best deal and was even able to trade my old phone in to give some cash back (despite the many difficulties in doing this with the broken screen). Rhi was incredibly friendly and professional and worked above my expectations to ensure I left with the best deal. Not only did I leave with a fantastic phone deal, Rhi also switched me to a much better broadband deal.
Rhi was absolutely lovely and made my experience beneficial and enjoyable. Fantastic team member, deserves recognition. Thankyou

Réponse de Vodafone UK - Llandudno

Réponse de Vodafone UK - Llandudno
Brilliant service!!! Thank you so much!
Wasim was fantastic!

Réponse de Vodafone UK - Llandudno
Did my upgrade had great service from Jake highly recommend:)

Réponse de Vodafone UK - Llandudno
kai served me and was very polite, and thorough when running through details with me. great customer service thanks very much

Réponse de Vodafone UK - Llandudno
Brilliant service in Llandudno store from Rhi. Had great advice and service and would recommend

Réponse de Vodafone UK - Llandudno
Came into local Llandudno store today to see Jake, helped me to upgrade my device, was very helpful with everything I asked and was very easy. Highly recommend.

Réponse de Vodafone UK - Llandudno
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