Mo and Jasdeep were some of the kindest and patient customer service providers I’ve ever known. They spent several hours trying to overcome many obstacles and complications to get my family. The best... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement2 Station Approach, NW1 5LD Baker Street, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
My associate stayed overtime on a Saturday night just to finish this for me. I was having trouble with setting up my new British mobile number and internet and he went above and beyond to make sure it... Voir plus
L'entreprise a répondu
AJ (Joseph) was so friendly and helpful. We came in with at least 100 questions about adjusting our plan and he was patient, knowledge, and has a bright energy that made the experience enjoyable.
L'entreprise a répondu
I was helped by Jasdeep at the Camden branch. Honestly amazing customer service. Was astounded by how clear, polite and efficient they were. Super satisfied and the reason why Ive been with vodaphone... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- Magasin de téléphonie mobile
- Fournisseur de connexion internet
- Service internet et téléphone
- Entreprise de télécommunications
À propos de Vodafone UK - London Baker Street
Écrit par l'entreprise
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Coordonnées de contact
2 Station Approach, NW1 5LD, Baker Street, Royaume-Uni
4,8
Excellent
97 avis
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Les gens ont aussi consulté
Mo and Jasdeep were some of the kindest…
Mo and Jasdeep were some of the kindest and patient customer service providers I’ve ever known. They spent several hours trying to overcome many obstacles and complications to get my family. The best package possible. Their helpfulness was incredible. They even worked after the store had closed to help finalize the fantastic plans. They had worked out for us.
29 août 2026
Avis spontané
Réponse de Vodafone UK - London Baker Street
Hey there,
Thanks for the lovely review and fantastic support for Mo and Jasdeep. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Customer service was great!
29 août 2026
Avis spontané
Réponse de Vodafone UK - London Baker Street
Hey Livia,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - London Baker Street
Hey Meriem
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
I had an amazing experience in the…
I had an amazing experience in the vodafone thanks to Jasdeep.
31 juillet 2026
Avis spontané
Réponse de Vodafone UK - London Baker Street
Hey Hatim,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - London Baker Street
Hey Melissa,
Thanks for the lovely review and fantastic support for Jasdeep. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fantastic support
25 juillet 2026
Avis spontané
Réponse de Vodafone UK - London Baker Street
Hey Brian,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Really helpful and easy…
Really helpful and easy…. And a good deal for both my kids contracts. Thankyou.
18 juin 2026
Avis spontané
Réponse de Vodafone UK - London Baker Street
Hey Edward,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Mo was brilliant with his assistance…
Mo was brilliant with his assistance today with my 30 SIM enquiry. Would highly recommend
16 mai 2026
Avis spontané
Réponse de Vodafone UK - London Baker Street
Hey there,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - London Baker Street
Hey Napat,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
AJ and Jas were amazing!
6 mai 2026
Avis spontané
Réponse de Vodafone UK - London Baker Street
Hey Amani,
Thanks for the lovely review and fantastic support for AJ.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
AJ (Joseph) was so friendly and…
AJ (Joseph) was so friendly and helpful. We came in with at least 100 questions about adjusting our plan and he was patient, knowledge, and has a bright energy that made the experience enjoyable.
4 mai 2026
Avis spontané
Réponse de Vodafone UK - London Baker Street
Hi Karen, thank you so much for your wonderful review and the amazing support you’ve shown for Joseph, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Joseph was very helpful!
4 mai 2026
Avis spontané
Réponse de Vodafone UK - London Baker Street
Hey Joseph,
Thanks for the lovely review and the fantastic support you’ve shown for Soph.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - London Baker Street
Hey Jack,
Thanks for the lovely review and fantastic support for Jasdeep.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Excellent service
Excellent service. Very quick and informative. Big shout out to Ms. Aisha and Mr. Ajay!
15 avril 2026
Avis spontané
Réponse de Vodafone UK - London Baker Street
Hey Sameer,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Good service
Good service, very friendly staff and polite and understanding. Went through various offers with me to help me find the best deal.
30 mars 2026
Avis spontané
Réponse de Vodafone UK - London Baker Street
Hey Tilveen ,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - London Baker Street
Hey Morgan,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
AJ and Raj were extremely helpful
AJ and Raj were extremely helpful in answering my question and their support was invaluable
30 mars 2026
Avis spontané
Réponse de Vodafone UK - London Baker Street
Hey Mustafa,
Thanks for the lovely review and fantastic support for AJ and Raj.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Best Vodaphone branch!!
We have been to this store several times, each time, Jasdeep has been so calm, patient and helpful with all of our needs. Best Vodaphone branch!
1 février 2026
Avis spontané
Réponse de Vodafone UK - London Baker Street
Hey there,
Thanks for the lovely review and fantastic support for Jasdeep.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Super super efficient and helpful
Super super efficient and helpful. Extremely knowledgeable. Solved all my problems with my phone. Delighted with the excellent service. Thank you.
12 décembre 2025
Avis spontané
Réponse de Vodafone UK - London Baker Street
Hi Noushin,
Your kind words mean so much—thank you for sharing this wonderful review!
If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We’re always here to help!
Thanks again,
Vodafone Social Media Team
Disappointing Service from Vodafone UK - Loyal Customer Facing Mobile Internet Issues
I'm writing this review as a loyal Vodafone UK customer of nearly 10 years, and I'm increasingly concerned that the company is growing bigger while serving less to its paying customers.
For at least a few months, I've been experiencing significant issues with my mobile internet service at my home in the W1H area of London. This problem has unfortunately worsened considerably over the last two to three weeks.
I've contacted Vodafone customer service multiple times in an attempt to resolve this. My first call was with an agent named Jasmine. She was very confident that resetting my network settings would fix the problem. While it seemed like there might be a slight improvement initially, the issue quickly returned, and we ultimately achieved nothing after a 30-minute call.
The next day, I called again. This time, a young gentleman spent nearly 45 minutes on the phone with me. His explanation was slightly more plausible: he mentioned that there were some "network improvement works" ongoing in the area and that they would inform me when these were completed.
As a customer who has been with Vodafone (and previously on the 3 network) for a decade, I sincerely hope that Vodafone isn't becoming complacent in its service due to its current market position. It's disheartening to experience such persistent issues, especially after such a long tenure as a customer. I urge Vodafone to address these network problems promptly and to remember the value of its long-standing customers.
5 novembre 2025
Avis spontané
Réponse de Vodafone UK - London Baker Street
I sincerely apologize for the difficulties you have encountered with our service, and I truly regret the inconvenience caused. If you still need any support please contact our dedicated team that can be reached by calling 0333 304 0191 or via live chat here - https://vodafone.uk/2aDQ1gh. If there's anything at all you still need help with, please come chat to my team on Facebook at http://vodafone.uk/2Fpnah2 Thanks, Vodafone Social Media Team
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