Vodafone UK - London Balham Avis 

121
TrustScore 5 sur 5

4,9

161 Balham High Road, SW12 9AU Balham, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Ay what even is this shop, I walked in and was greeted very lively by a representative called Josh, what a top man, he helped me pick out the best deal on my phone, made the process smooth as my face... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I went to Vodafone Balham again as I was having an issue with my phone, and I was served by Josh. He was really helpful, patient, and took the time to properly understand the problem. He explained eve... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The assistant manager, Sailen, is absolutely amazing. I am an American and he made my transition to a UK phone as smooth as I could have only hoped. My expectations are completely shattered by this si... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Went into the Balham Vodafone store as they had moved from their original location. The staff were really friendly and helpful. Riane was very helpful and gave me good advice about getting a new route... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 161 Balham High Road, SW12 9AU, Balham, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

121 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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Comment cette entreprise utilise Trustpilot

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4,9

Tous les avis

(121)

41 211 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Top notch service and great help with…

Top notch service and great help with problems with passwords from Nia and Sailen. Staff very helpful. Colin.

14 septembre 2023
Avis spontané
Logo de Vodafone UK - London Balham

Réponse de Vodafone UK - London Balham

Hey Colin,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Vodafone Balham - Picking up where Tooting dropped the ball

Sailen has been incredibly helpful and understanding where another store has absolutely dropped the ball.

I appreciate the hard work he has put in to provide me with a great customer experience.

25 août 2023
Avis spontané
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Réponse de Vodafone UK - London Balham

Hi Phil. Thank you for your review for Sailen. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I have been with Vodafone for about 4…

I have been with Vodafone for about 4 years now and I usually deal with them over the phone but this time I came to the Balham shop to check the phones on display and talk to someone about changing my plan when upgrading. Sabrina was really helpful and friendly. She offered great advice and answered all my questions about the phone and plan. She was able to guide me towards a plan that suits me so I am very happy with the service and phone received! Thank you Sabrina! I will be back in a few years for my upgrade :)

22 août 2023
Avis spontané
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Réponse de Vodafone UK - London Balham

Hi Mariam,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Happy with the service

22 août 2023
Avis spontané
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Réponse de Vodafone UK - London Balham

Hi Pau. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent service from the Balham store

19 août 2023
Avis spontané
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Réponse de Vodafone UK - London Balham

Hi Rob. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great support from Balham store manager

Manager Sailen could not have been more helpful, providing truly excellent support to correct things that had gone astray with my Vodafone account and securing credit due to me. Thank you! Balham store support is one good reason for staying with Vodafone.

21 août 2023
Avis spontané
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Réponse de Vodafone UK - London Balham

Hey Maggie,

Thanks for the lovely review and fantastic support for Sailen.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Sailen was really helpful...

Sailen was really helpful in getting me a new deal on a Samsung phone when it was time for a refresh. He was really knowledgeable and took his time to explain and show me the new phone options - didn't feel pressured at all to get the most expensive deal!

20 août 2023
Avis spontané
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Réponse de Vodafone UK - London Balham

Hey Sam,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Met my good friend Sailen

Met my good friend Sailen. Known him from streatham and still has the same excellent service still. Balham will be my main place to go go now

10 août 2023
Avis spontané
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Réponse de Vodafone UK - London Balham

Hey Armet,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Amazing service from Saliam the manger…

Amazing service from Saliam the manger (spelling me be incorrect). Hopefully fixing an error from a different Vodafone team.

31 juillet 2023
Avis spontané
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Réponse de Vodafone UK - London Balham

Hi Thomas,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at @VodafoneUK.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great customer service

Great customer service!
Helped explain and sort out my upgrade very quick and easy.

17 juillet 2023
Avis spontané
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Réponse de Vodafone UK - London Balham

Hey Luke,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service from sailem

14 juillet 2023
Avis spontané
Logo de Vodafone UK - London Balham

Réponse de Vodafone UK - London Balham

Hey Ali,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very knowledgeable

Very knowledgeable, efficient and quality service

14 juillet 2023
Avis spontané
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Réponse de Vodafone UK - London Balham

Hey Tye,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

The store manger Sailen helped me with…

The store manger Sailen helped me with my upgrade and showed me through all my options avaiable with a SIM or Handset.

Great service and will definitely reccomend to friends and family.

30 juin 2023
Avis spontané
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Réponse de Vodafone UK - London Balham

Hey Alex,

Thanks for the lovely review and fantastic support for Sailen.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent customer service from the…

Excellent customer service from the store manager Sailen. Very knowledge and friendly. Would highly recommend.

30 juin 2023
Avis spontané
Logo de Vodafone UK - London Balham

Réponse de Vodafone UK - London Balham

Hey J Alam,

Thanks for the lovely review and fantastic support for Sailen.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I received help from a worker call…

I received help from a worker call Sabrina in the Balham store she was so wonderful and helpful and made it easy for me to understand the plans available to me she took her time with running me through everything and it just made my day a little better

18 juin 2023
Avis spontané
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Réponse de Vodafone UK - London Balham

Hi Aisha,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Mininon (saleem) was assisting…

Mininon (sailen) was assisting customers Happy and smiling like Mininon great customer

16 juin 2023
Avis spontané
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Réponse de Vodafone UK - London Balham

Hi Marion,

Thanks for your lovely review for Mininon. We appreciate your support.

We're here to help if you need anything. You can reach us by dropping us a message either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Noté 5 sur 5 étoiles

Great service from sailen

Great service from sailen. Great to have someone that knows what they are doing and sorted it out with a smile on his face

15 juin 2023
Avis spontané
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Réponse de Vodafone UK - London Balham

Hi Ravi,

This is lovely feedback for Sailen. Thanks for your kind words and taking your time to share the experience

If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Noté 5 sur 5 étoiles

Very friendly team

Very friendly team. Helped me switch both my phone line and broadband from EE to Vodafone. When I was in EE store no one bothered to help me with my upgrade.

19 mai 2023
Avis spontané
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Réponse de Vodafone UK - London Balham

Hi Marcus,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great experience with Deris

Great experience with Deris. Considered my exact needs and was able to quickly pull together a solution that fitted them.

24 mai 2023
Avis spontané
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Réponse de Vodafone UK - London Balham

Hey James,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Nia and Murat were so helpful

Nia and Murat were so helpful. Vodafone Balham are always so helpful!

8 avril 2023
Avis spontané
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Réponse de Vodafone UK - London Balham

Hi Claire,

Thanks for your review and feedback for Nia and Murat, it's always appreciated. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks, Vodafone Social Media Team.

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