Vodafone UK - London Cheapside Avis 

163
TrustScore 5 sur 5

4,9

Unit D , 107 Cheapside, EC2V 6DN London, GB


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Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Daryoush could not have been more helpful and delivered customer service of the highest standard. He went above and beyond to address all my queries and ensure a smooth process.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Joao was really helpful today.Great experience in-store today.My phone was stolen and joao helped me with a sim replacement which was a really stressful situation. He explored options with good sim d... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Raihan and Angela at Vodaphone Cheapside @ London St Paul’s — You have been brilliant, thank you — Mark C, SE22

L'entreprise a répondu

Noté 5 sur 5 étoiles

Daryoush helped me investigate some issues with my account. He was empathetic and even called me to update me and then resolved the issue. So much better than a call centre. Thanks

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • Unit D , 107 Cheapside, EC2V 6DN, London, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

163 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

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4,9

Tous les avis

(163)

40 266 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Felipe in store Cheapside London

Felipe in store was very helpful and resolved the online and telesales issues and got me connected.

26 novembre 2025
Avis spontané
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Réponse de Vodafone UK - London Cheapside

Hey Matthew,

Thanks for the lovely review and fantastic support for Felipe.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Mercedes and Daroush were great

Mercedes and Daroush were great! Many thanks!

21 novembre 2025
Avis spontané
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Réponse de Vodafone UK - London Cheapside

Hi,

Thank you so much for your wonderful review and the amazing support you’ve shown for Mercedes and Daroush—it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Tausifur was an amazing sales assistant…

Tausifur was an amazing sales assistant he helped me with all my enquires and spoke slowly so I can understand what he is saying I was very pleased with the service

24 novembre 2025
Avis spontané
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Réponse de Vodafone UK - London Cheapside

Hey Ong,

Thanks for the lovely review and fantastic support for Tausifur.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Rainhain was very helpful and courteous

Rainhain was very helpful and courteous

22 novembre 2025
Avis spontané
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Réponse de Vodafone UK - London Cheapside

Hey Jonathan,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Top service

From the moment I walked in I was greeted so nicely, made me feel so welcomed. I was given the best service, friendly, helpful, polite and showed me new offers. Thank you Mercedes you was awesome. I definitely will recommend my friends and family ☺️

21 novembre 2025
Avis spontané
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Réponse de Vodafone UK - London Cheapside

Hey there,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Nusrat was really helpful and patient…

Nusrat was really helpful and patient with me! Great service and customer experience!

21 novembre 2025
Avis spontané
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Réponse de Vodafone UK - London Cheapside

Hey Gavin,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Helped me with my phone services guys…

Helped me with my phone services guys in the store were very helpful with everything

21 novembre 2025
Avis spontané
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Réponse de Vodafone UK - London Cheapside

Hey there,
This is fantastic to hear! We really appreciate the feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Felipe was great

Felipe was great. He made the whole experience for me switching to a new contract so easy and simple!

1 octobre 2025
Avis spontané
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Réponse de Vodafone UK - London Cheapside

Hey Lauren,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Absolutely magnificent experience

Absolutely magnificent experience. Many thanks for your absolutely brilliant customer service Nisha. Best regards Nic

26 septembre 2025
Avis spontané
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Réponse de Vodafone UK - London Cheapside

Hey Nic,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Staff name is Nisha

Staff name is Nisha.
Very friendly staff.
She explained me everything about the contract.
Hope I will with Vodafone for long term.

26 septembre 2025
Avis spontané
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Réponse de Vodafone UK - London Cheapside

Hey Milando,

Thanks for the lovely review and fantastic support for Nisha.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Felipe is great

25 septembre 2025
Avis spontané
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Réponse de Vodafone UK - London Cheapside

Hey Dev,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service

The team on Cheapsite were really helpful and knowledgable. They knew how to treat issues and managed to work on my schedule by saving everything and sorting it out by the time I got back later. Angela and Felipe did their best to make sure I was able to complete my purchase today.

23 septembre 2025
Avis spontané
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Réponse de Vodafone UK - London Cheapside

We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Felipe was outstanding

Felipe was outstanding. Super patient and diligent with a number of complex asks

10 septembre 2025
Avis spontané
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Réponse de Vodafone UK - London Cheapside

Hey Oliver,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Needed help to install a physical sim…

Needed help to install a physical sim card and the staff was very helpful!

9 septembre 2025
Avis spontané
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Réponse de Vodafone UK - London Cheapside

Hey Huiyan,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Extremely helpful was great and…

Extremely helpful was great and patient. felipe was the best

26 août 2025
Avis spontané
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Réponse de Vodafone UK - London Cheapside

Hey Claudia,

Thanks for the lovely review and fantastic support for Felipe.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Impresive service from Rutul and Felipe…

Impresive service from Rutul and Felipe & Angela.

They helped me with patience and a big smile. They were able to do what Three customer support was not able to achieve after being on a phone call for an hour!!!
Big shout out to Hazal and Raihan too who game good service too. I will defenitely be coming back

11 août 2025
Avis spontané
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Réponse de Vodafone UK - London Cheapside

Hey Juan,

Thanks for the lovely review and fantastic support for Rutul and Felipe & Angela.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great experience

What a great experience thanks to Felipe. He was incredibly helpful and his knowledge of the products was amazing. I'll definitely be back!

7 août 2025
Avis spontané
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Réponse de Vodafone UK - London Cheapside

Hey Andrei,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 4 sur 5 étoiles

Outstanding service

7 août 2025
Avis spontané
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Réponse de Vodafone UK - London Cheapside

Hey David,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Felipe was fantastic

Felipe was fantastic

6 août 2025
Avis spontané
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Réponse de Vodafone UK - London Cheapside

Hey there,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Rutel and Hazal offered excellent…

Rutel and Hazal offered excellent customer service when I visited the Cheapside branch. I popped into enquire about swapping my nano sim over between my iPhones and they swiftly resolved my problem. They should both me commended on fast efficient and friendly customer service

7 juillet 2025
Avis spontané
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Réponse de Vodafone UK - London Cheapside

Hi there,

Thanks for the lovely review and fantastic support for Rutel and Hazal.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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