Vodafone UK - London Cheapside Avis 

163
TrustScore 5 sur 5

4,9

Unit D , 107 Cheapside, EC2V 6DN London, GB


Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Daryoush could not have been more helpful and delivered customer service of the highest standard. He went above and beyond to address all my queries and ensure a smooth process.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Joao was really helpful today.Great experience in-store today.My phone was stolen and joao helped me with a sim replacement which was a really stressful situation. He explored options with good sim d... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Raihan and Angela at Vodaphone Cheapside @ London St Paul’s — You have been brilliant, thank you — Mark C, SE22

L'entreprise a répondu

Noté 5 sur 5 étoiles

Daryoush helped me investigate some issues with my account. He was empathetic and even called me to update me and then resolved the issue. So much better than a call centre. Thanks

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • Unit D , 107 Cheapside, EC2V 6DN, London, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

163 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(163)

40 576 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great

Great, informed, intelligent and conscientious support throughout..

14 août 2023
Avis spontané
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Réponse de Vodafone UK - London Cheapside

Hi Anthony,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Qasim was clear and fast to explane and…

Qasim was clear and fast to explane and activate my new sim card!

11 août 2023
Avis spontané
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Réponse de Vodafone UK - London Cheapside

Thank you for your review Floriana. It's always good to read nice feedback for one of our team.
Thanks again, The Vodafone Social Media Team

Noté 5 sur 5 étoiles

Thank you for the good service Moin

Thank you for the good service Moin. Great simonly deal given by manager

27 juillet 2023
Avis spontané
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Réponse de Vodafone UK - London Cheapside

Hey Humayun,

Thanks for the feedback and support for Moin, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great customer service

Great customer service. Really helpful. Explained everything clearly.

26 juillet 2023
Avis spontané
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Réponse de Vodafone UK - London Cheapside

Hi Parvin,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Amazing customer service by hamide

Amazing customer service by hamide. Got a sim only plan and she explained everything to me in detail and super professional. Highly recommend the customer service, she was friendly and approachable.

4 juillet 2023
Avis spontané
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Réponse de Vodafone UK - London Cheapside

Hey Sneha,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great personnel

Great personnel, very helpful and nice! They answered all my questions and were able to provide me with different options for what I needed. Hamide was great!

22 juin 2023
Avis spontané
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Réponse de Vodafone UK - London Cheapside

Hi Andrea,

This is such a lovey review for Hamide and our London Cheapside store. We appreciate your support and kind words.

We're here to help if you need anything. You can reach us by dropping us a message either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Noté 5 sur 5 étoiles

Thank you for the great service

Thank you for the great service. Quick and helpful from the manager

19 juin 2023
Avis spontané
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Réponse de Vodafone UK - London Cheapside

Hey Hena,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

QAS and Moin are very helpful and…

QAS and Moin are very helpful and provide an excellent customer service

5 juin 2023
Avis spontané
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Réponse de Vodafone UK - London Cheapside

Hey Alessia,

Thanks for the lovely review and fantastic support for both QAS and Moin.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great customer service

I recently went into this store to get a contract and I must say I was very pleased with the exceptional service I received from a lady called hamide. She dealt with my queries efficiently and explained everything to me in detail. Very professional and great customer service you don't get any people like this in retail!

23 mai 2023
Avis spontané
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Réponse de Vodafone UK - London Cheapside

Hey Sud,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Pat was great

Pat was great. Helped me sort out my phone. Lovely young man. Would always recommend this store.

22 mai 2023
Avis spontané
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Réponse de Vodafone UK - London Cheapside

Hey Christine,

Thanks for letting us know what an amazing job Pat did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service from store

15 mai 2023
Avis spontané
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Réponse de Vodafone UK - London Cheapside

Hi. Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I first came to this store disappointed…

I first came to this store disappointed and the guy taskin who works here explain and told me and was very helpful, nice, very professional in his job, just like to say big thanks to taskin for being helpful 👍

3 mai 2023
Avis spontané
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Réponse de Vodafone UK - London Cheapside

Hi Ismail. Thank you for your review for Taskin. It's always lovely to read such nice feedback, especially after arriving into the store disappointed.

If you ever need anything, please don't hesitate to reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Patrick was the Best

Patrick was the Best. He knows many language so he help me so much.
Now my life easier.
And Vodafone nice People. Thankyou

24 avril 2023
Avis spontané
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Réponse de Vodafone UK - London Cheapside

Hi Stefanlia,

Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat.

Thanks again, 
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great sim deals for what I needed

Great deals. Found the right package for me. Checked exactly what I needed from a simonly deal and offered a plan that suited my needs.

25 avril 2023
Avis spontané
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Réponse de Vodafone UK - London Cheapside

Hi Kim,

Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat.

Thanks again, 
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Manager was amazing

Thank you Moin for sorting out my sim only plans. I was paying over the odds and went in store for a sim swap. Moin advised i was out of contract and could renew for a much better price. Great savings!!!

24 avril 2023
Avis spontané
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Réponse de Vodafone UK - London Cheapside

Hi Sabera,

Thank you for the lovely review of Moin! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service

24 avril 2023
Avis spontané
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Réponse de Vodafone UK - London Cheapside

Hey Robert,

I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Cheapside store

I went into the Cheapside store to enquire about a contract. I was served by Hamide who was very friendly and took me through all the options available. She made sure she explained everything to me in detail and her cutsomer service skills are excellent.

18 avril 2023
Avis spontané
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Réponse de Vodafone UK - London Cheapside

Hi Hennah,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent customer service!

I came in this afternoon and got served by Qasim, he dealt with my query in a timely manner and made sure I left the store happier than when I arrived.

20 avril 2023
Avis spontané
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Réponse de Vodafone UK - London Cheapside

Hi Tehmeena,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service from Qas!

20 avril 2023
Avis spontané
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Réponse de Vodafone UK - London Cheapside

Hey Nadine,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service from Moin store manager

Great service from Moin store manager. Happy with quick easy process

17 avril 2023
Avis spontané
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Réponse de Vodafone UK - London Cheapside

Hey Haroon,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus