Vodafone UK - London Oxford St Experience Avis 

322
TrustScore 5 sur 5

4,9

Oxford Street Barratt House 341-349, W1C 2JE London, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

The store is newly refurbished with two floors that are well lit and air conditioned. There is plenty of room downstairs and the help desks are nicely spread apart with comfortable seats which gives y... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Pradeep I would like to give a special thanks to Pradit at the Vodafone store on Oxford Street, near John Lewis. He is an outstanding professional and provided me with absolutely exceptiona... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I recently had the pleasure of being served by Safae at the Vodafone store on Oxford Street. She went above and beyond, providing exceptional customer service. Safae took the time to understand our ne... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Thanks to two outstanding staff at the Vodafone Experience Store on 341 Oxford Street. Safae went above and beyond even without the manager present. She didn’t want me to wait, so she offered t... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Opérateur de réseau mobile
  2. Magasin de téléphonie mobile
  3. Fournisseur de connexion internet
  4. Service internet et téléphone
  5. Entreprise de télécommunications

À propos de Vodafone UK - London Oxford St Experience

Écrit par l'entreprise

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Coordonnées de contact

  • Oxford Street Barratt House 341-349, W1C 2JE, London, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

322 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Comment cette entreprise utilise Trustpilot

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4,9

Tous les avis

(322)

40 947 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Pradeep

Pradeep

I would like to give a special thanks to Pradit at the Vodafone store on Oxford Street, near John Lewis.

He is an outstanding professional and provided me with absolutely exceptional service. He was extremely helpful, attentive, friendly, and professional throughout the whole experience.

I’m very happy with the service I received and I highly recommend Pradeep to anyone visiting this store. I also highly recommend this Vodafone store to anyone looking for excellent customer service.

Thank you, Pradit, for the amazing service! ⭐⭐⭐⭐⭐

8 septembre 2026
Avis spontané
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Réponse de Vodafone UK - London Oxford St Experience

Hi Paulinha, thank you so much for your wonderful review and the amazing support you’ve shown for Pradeep, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Noté 5 sur 5 étoiles

Newly Refurbished and Excellent Service

The store is newly refurbished with two floors that are well lit and air conditioned. There is plenty of room downstairs and the help desks are nicely spread apart with comfortable seats which gives you some privacy. Levent was our assistant who was really most helpful and efficient in answering my questions and helping me with my requirements. Thank you Levent and thank you Vodafone.

2 septembre 2026
Avis spontané
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Réponse de Vodafone UK - London Oxford St Experience

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Sehba was great at assisting me with my…

Sehba was great at assisting me with my new contract - very efficient service. Thank you so much!

4 août 2026
Avis spontané
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Réponse de Vodafone UK - London Oxford St Experience

Hey Charlotte,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Sabah have been very helpful

Sabah have been very helpful, she is am amazing person with great customer service skills.

3 août 2026
Avis spontané
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Réponse de Vodafone UK - London Oxford St Experience

Hey Azim,

Thanks for the lovely review and fantastic support for Sabah.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Safae has been a STAR

Safae has been a STAR - thanks you

25 juillet 2026
Avis spontané
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Réponse de Vodafone UK - London Oxford St Experience

Hey Iona,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 1 sur 5 étoiles

I bought a Three pay as you go SIM card…

I bought a Three pay as you go SIM card from this Vodafone store, and returned the next day as I had an issue with the sim. They sent me to Three store to fix my issue. I had to walk all the way to the other side of Oxford street for a simple fix. They didn’t even investigate the issue. Very disappointed, never visiting again!

15 juillet 2026
Avis spontané
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Réponse de Vodafone UK - London Oxford St Experience

Hey Noorah,

Thank you for taking the time to share your feedback. We're sorry to hear about your experience in store.

We understand how frustrating it must have been to return with a SIM issue and then have to travel to another location for assistance. We always want our customers to feel supported, and we're disappointed to hear that you felt your concern wasn't properly investigated before being referred elsewhere.

Please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Manpreet is excellent!

Manpreet is excellent!! Well done sir!

8 juillet 2026
Avis spontané
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Réponse de Vodafone UK - London Oxford St Experience

Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Rico was so patient and kind and made…

Rico was so patient and kind and made it all easy for me to achieve a new connection. V grateful. He’s a gem.

2 juillet 2026
Avis spontané
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Réponse de Vodafone UK - London Oxford St Experience

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Syed was very very helpful!

22 juin 2026
Avis spontané
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Réponse de Vodafone UK - London Oxford St Experience

Hey Nour,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Syed was extremely helpful

Syed was extremely helpful ! Great help

22 juin 2026
Avis spontané
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Réponse de Vodafone UK - London Oxford St Experience

Hey Mohammad,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Rico is a hero!

10 juin 2026
Avis spontané
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Réponse de Vodafone UK - London Oxford St Experience

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Manpreet was knowledgable

Manpreet was knowledgable , helpful and friendly and has great customer service skills , I walked out today with everything I needed sorted . Great member of the Oxford street branch team

2 juin 2026
Avis spontané
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Réponse de Vodafone UK - London Oxford St Experience

Hey Ikram,

Thanks for the lovely review and fantastic support for Manpreet.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Syed was so helpful and knowledgeable

Syed was so helpful and knowledgeable! I am very grateful for his help , a quick and reliable customer service experience. Thank you so much

6 mai 2026
Avis spontané
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Réponse de Vodafone UK - London Oxford St Experience

Hey Victoria,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very good service

Very good service. Was assisted by Shakeel

5 mai 2026
Avis spontané
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Réponse de Vodafone UK - London Oxford St Experience

Hey Arefin,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Melisa Bakac was absolutely lovely and…

Melisa Bakac was absolutely lovely and great!

25 avril 2026
Avis spontané
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Réponse de Vodafone UK - London Oxford St Experience

Hey Shadi,

Thanks for the lovely review and fantastic support for Melisa Bakac.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Rahim couldn’t be more helpful

Rahim couldn’t be more helpful! Very happy with the service.
- Nick Randell

22 avril 2026
Avis spontané
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Réponse de Vodafone UK - London Oxford St Experience

Hey Nick,

Thanks for the lovely review and fantastic support for Rahim.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Christian’s service was great

Christian’s service was great, he made my day and made me laugh. He chose the best plan for me and I was really happy.

11 avril 2026
Avis spontané
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Réponse de Vodafone UK - London Oxford St Experience

Hey George,

Thanks for the lovely review and fantastic support for Christian’s.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Had a great service from Rahim

Had a great service from Rahim, he took me through many offer and deals. Introduced me to Vodafone with a lot information and guidance. Got me a sim contract and a fancy number. Thank you

9 avril 2026
Avis spontané
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Réponse de Vodafone UK - London Oxford St Experience

Hey Amal,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Rahim is the best!

7 avril 2026
Avis spontané
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Réponse de Vodafone UK - London Oxford St Experience

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Safae in Oxford street shop helped me a…

Safae in Oxford street shop helped me a lot. Gave me the best solution for what I needed.
Lovely person. Thank you🥰

7 avril 2026
Avis spontané
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Réponse de Vodafone UK - London Oxford St Experience

Hey Natalia,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

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