Zee was a fantastic help, reducing my monthly bill by a lot and adding free roaming, as well as sorting out a new number and sim for my son. He was amazing and really kind and we will definitely back... Voir plus
L'entreprise a répondu
94a High Street, Putney, SW15 1RB London, GB
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Zee was a fantastic help, reducing my monthly bill by a lot and adding free roaming, as well as sorting out a new number and sim for my son. He was amazing and really kind and we will definitely back... Voir plus
L'entreprise a répondu
I never write reviews but Aida at Vodafone Putney restored my faith in customer service today. I came in needing a bit of extra data this month, and she managed to set me up an entirely new plan with... Voir plus
L'entreprise a répondu
Saif unbelievably helpful and expert. My 101 year old mother needed a ton of things done to keep her WhatsApp active. Because of Saif we switched from EE to Vodafone and, of critical importanc... Voir plus
L'entreprise a répondu
Reshma! She was amazing! Dedicated so much time to me on a busy day and sorted out my mobile, my broadband and a temporary internet solution that I needed urgently. She was so thorough and saved me l... Voir plus
L'entreprise a répondu
Écrit par l'entreprise
94a High Street, Putney, SW15 1RB, London, Royaume-Uni
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I went into the shop on a Friday afternoon not long before closing. Aida was very helpful and empathetic, and set up my account for broadband and landline very efficiently. Really knew her stuff.

Réponse de Vodafone UK - London Putney

Réponse de Vodafone UK - London Putney
Excellent experience and personalised, courteous customer service from the Vodafone shop on putney high street.

Réponse de Vodafone UK - London Putney
I was served by David who was friendly, helpful and very knowledgeable. This is my second time there and Speaking with him gave me confidence In upgrading my contract and solving queries that I had going in. Putney vodafone will now be exclusively how I handle new contracts, upgrades and broadband going forward. Great experience again, will be going back soon

Réponse de Vodafone UK - London Putney
Zee was amazing helped me get my data back and settings.

Réponse de Vodafone UK - London Putney
Zee was incredibly helpful and managed to get us a great deal with our phones
I will always ask for him when I return and I thank tou for his honesty etc

Réponse de Vodafone UK - London Putney
Great experience at the Putney store! Salman was super helpful and friendly.

Réponse de Vodafone UK - London Putney
Thank you David for the wonderful support!
Very kind and helpful.

Réponse de Vodafone UK - London Putney
Aida was amazing to deal with thank god. Really knew her stuff and was on the ball helping us resolve many issues.
Also David was a really nice agent in the store and helped us also.
Biggest issue with Vodafone by far is the customer service over the phone. No agent seems to know anything about the account and keeps passing customers to others agents time and time again. Big disappointment indeed!

Réponse de Vodafone UK - London Putney
David and Aida have been fantastic at helping me find a Sim deal. Thank you for your support - 10/10 experience.

Réponse de Vodafone UK - London Putney
I can't express enough how helpful the staff were in the store, David went above and beyond to help me with my new phone would definitely recommend Vodafone

Réponse de Vodafone UK - London Putney
It's has been a great service from David,
He been a great help in helping out what
I need, must of all, he took his time working things out for me, top man!!

Réponse de Vodafone UK - London Putney
Great service where the sales colleague listened to me my needs and delivered exactly what was required

Réponse de Vodafone UK - London Putney

Réponse de Vodafone UK - London Putney
Aida at Vodafone provided fantastic service!

Réponse de Vodafone UK - London Putney

Réponse de Vodafone UK - London Putney
Saif provided excellent customer service, very helpful!

Réponse de Vodafone UK - London Putney
Went in to ask to log in to WiFi. Have large update to do. Would have used up all my data for which i pay £50pm. I was told I'd have to pay £25 to have update done. 3 people all sat with no customers. I was told it was all about making money for the shop. Vodaphone contract ends July. I'll walk my talk Vodaphone. Pensioners don't even get a discount. Disgusted.

Réponse de Vodafone UK - London Putney
Fantastic service from Aida in Putney Stores.

Réponse de Vodafone UK - London Putney
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