Many many thanks to Michael and his colleagues: he explained how to transfer everything from one phone to another seamlessly using SmartSwitch really clearly and patiently. Once again many thanks to h... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 1 The Richmond Centre, BT48 6PE Londonderry, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Fantastic experience from start to finish. Gareth explained all my upgrade options and helped me pick the best phone and deal for me.
L'entreprise a répondu
I dealt with Michael today in store and he was excellent, an absolute pleasure to deal with, would highly recommend Michael as an advisor and Vodafone overall as a shop and service
L'entreprise a répondu
Went into Vodafone store in Richmond Centre to sort out problem with cancelling account. Call centre couldn’t sort it - business account and told me to go to store . Michael in the store went above... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- Magasin de téléphonie mobile
- Fournisseur de connexion internet
- Service internet et téléphone
- Entreprise de télécommunications
À propos de Vodafone UK - Londonderry
Écrit par l'entreprise
Coordonnées de contact
Unit 1 The Richmond Centre, BT48 6PE, Londonderry, Royaume-Uni
4,9
Excellent
191 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Les gens ont aussi consulté
Réponse de Vodafone UK - Londonderry
Hey Bryan,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great and helpful service
30 juillet 2023
Avis spontané
Réponse de Vodafone UK - Londonderry
Hi. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service in store from Michael
12 juillet 2023
Avis spontané
Réponse de Vodafone UK - Londonderry
Hi Aisling,
This is a great review for Michael. Thanks for your support.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Very poor service
Very poor service. Was ignored by the one person serving and when I asked for help they sed come back in an hour . Terrible
11 juillet 2023
Avis spontané
Réponse de Vodafone UK - Londonderry
Hi John,
I'm sorry to hear of your recent experience in store. If you still need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY where we will be happy to help.
Thanks,
Vodafone Social Media Team
Very helpful and knowledgeable
Very helpful and knowledgeable, treating an older person with kindness and respect!
Jonny provided first class customer service, an absolute pleasure to deal with
7 juillet 2023
Avis spontané
Réponse de Vodafone UK - Londonderry
Hi, thanks for your review. It's great to hear Jonny took the time to get everything sorted for you.
Thanks again, The Vodafone Social Media Team
Johnny and Marty were great
Johnny and Marty were great help and we're brilliant in getting me set up quickly and without any issues. Would definitely recommend here again.
17 juin 2023
Avis spontané
Réponse de Vodafone UK - Londonderry
Hey Sean,
I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Great service in store
15 juin 2023
Avis spontané
Réponse de Vodafone UK - Londonderry
Hey David,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Joint was a gentleman and most helpful
3 juin 2023
Avis spontané
Réponse de Vodafone UK - Londonderry
Hey Martin,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Londonderry
Hi Natasha,
Thanks for your support for Jonny in our store. We're here to help if you need anything. You can reach us by dropping us a message either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
A fantastic experience.
A fantastic experience.
Straightforward and great service from Michael.
8 mai 2023
Avis spontané
Réponse de Vodafone UK - Londonderry
Hi Catherine,
It's great to hear you've had this experience with Michael in our store. Thanks for your support.
If you ever need any help, there’s a useful Help and Support section, on our website here: https://support.vodafone.co.uk/
Thanks again,
Vodafone Social Media team
Great customer service.
Great customer service from Michael. Really knowledgeable and very helpful to upgrade phone and contract. Derry store Richmond Centre
12 avril 2023
Avis spontané
Réponse de Vodafone UK - Londonderry
Hi Robert,
It's always nice to read positive feedback. If you spoke to Michael in one of our stores, please edit your review and let us know the name of the store and we'd be happy to feed this back to them directly.
Thank you,
Vodafone Social Media Team
Daniel is a top top man great help…
Daniel is a top top man great help thanks
7 avril 2023
Avis spontané
Réponse de Vodafone UK - Londonderry
Hi John,
Fantastic feedback there for Daniel. If there is anything further we can do to help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks, Vodafone Social Media Team.
Réponse de Vodafone UK - Londonderry
Hi. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Knowledgeable
Knowledgeable, easy to work with.. definitely recommend Vodafone
6 avril 2023
Avis spontané
Réponse de Vodafone UK - Londonderry
Hey Micky. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything Micky, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Michael :-) such a gentleman
Michael :-) such a gentleman, sorted out my Internet 👍
5 avril 2023
Avis spontané
Réponse de Vodafone UK - Londonderry
Hi Leanne,
Thank you for your support and feedback. If you recently visited a store, please let us know the name of the store and we'd be happy to feed this back to them directly.
Thanks again,
Vodafone Social Media Team
GREAT SERVICE FROM JOHNNY.
4 avril 2023
Avis spontané
Réponse de Vodafone UK - Londonderry
Hi Chris,
It's lovely to read you have had a great service from Johnny in our Londonderry store. Thanks for taking your time to leave this review.
All the best,
Vodafone Social Media team
Benn was very helpful
3 avril 2023
Avis spontané
Réponse de Vodafone UK - Londonderry
Hey Wendy,
Thank you for your support and feedback. If you recently visited a store, please edit your review and let us know the name of the store and we'd be happy to feed this back to them directly.
Thanks again,
Vodafone Social Media Team
Michael was Amazing 10/10
3 avril 2023
Avis spontané
Réponse de Vodafone UK - Londonderry
Hi Tiernan. It's always nice to read such lovely feedback. If you spoke to Michael in one of our stores, please let us know the name of the store and we'd be happy to feed this back to them directly.
Thank you,
Vodafone Social Media Team
Marty was great and very helpful
2 avril 2023
Avis spontané
Réponse de Vodafone UK - Londonderry
Hey Caroline. It's always nice to read such lovely feedback. If you spoke to Marty in one of our stores, please let us know the name of the store and we'd be happy to feed this back to them directly.
Thank you,
Vodafone Social Media Team
Great experience
1 avril 2023
Avis spontané
Réponse de Vodafone UK - Londonderry
Hi Jon,
I'm glad to hear you have had a great experience in store.
Thanks,
Vodafone Social Media team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.