Recently lost my phone and Patrick at the Vodaphone store in Macclesfield was A class. His help and professionalism can’t be faulted. He made sure my lost phone was replaced swiftly and even sorted me... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement9 Mill Street Mall, Grosvenor Centre, SK11 6AJ Macclesfield, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Called in as Sister in laws Doro phone had a electrical issue ,as in looked like it had set alight while charging The manager Patrick took charge of the issue , explaining that the phone was onl... Voir plus
L'entreprise a répondu
Fabulous service, as always. Kev is a superstar, very patient. Kev always looks to get us the best outcome possible and spends time explaining the deals available. We've been with Vodafone many yea... Voir plus
L'entreprise a répondu
Very outstanding service from Luke. Really helpful up and beyond. Looking for solutions when the easiest way did not work.
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- Magasin de téléphonie mobile
- Fournisseur de connexion internet
- Service internet et téléphone
- Entreprise de télécommunications
À propos de Vodafone UK - Macclesfield
Écrit par l'entreprise
Coordonnées de contact
9 Mill Street Mall, Grosvenor Centre, SK11 6AJ, Macclesfield, Royaume-Uni
4,9
Excellent
361 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Les gens ont aussi consulté
Excellent customer service from Vodaphone Macclesfield
Called in as Sister in laws Doro phone had a electrical issue ,as in looked like it had set alight while charging
The manager Patrick took charge of the issue , explaining that the phone was only just out of it’s 12 months warranty
Never the less , he raised a service repair for it and also filled in a customer services complaint for us
Explaining both the repair engineer will be in contact and also customer services will too
With in 1 Hour , customer services had contacted us and resolved the complaint fully
Cannot fault Patrick for his knowledge and prompt attention on this issue
14 mars 2026
Avis spontané
Réponse de Vodafone UK - Macclesfield
Hey,
Thanks for the lovely review and fantastic support for Patrick.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great service by kev fixed my calls on…
Great service by kev fixed my calls on my phone which were not working thanks kev
9 mars 2026
Avis spontané
Réponse de Vodafone UK - Macclesfield
Hey Jane,
Thanks for the lovely review and fantastic support for Kev.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Macclesfield
Hey Ansrew,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Josh was brilliant
Josh was brilliant, expalaining everything, showing all options I have, definitely worth give it a visit
28 février 2026
Avis spontané
Réponse de Vodafone UK - Macclesfield
Hey Dominika,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Thanks for helping me today issues fixed
Thanks for helping me today issues fixed
17 février 2026
Avis spontané
Réponse de Vodafone UK - Macclesfield
Hey Sharon,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Josh @ Vodafone Macclesfield
Went to the Macclesfield branch for a problem with the data on my son's mobile. Josh was very efficient and sorted out the problem immediately
17 février 2026
Avis spontané
Réponse de Vodafone UK - Macclesfield
Hey Scott,
Thanks for the lovely review and fantastic support for Josh.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Macclesfield
Hey John,
Thanks for the lovely review and fantastic support for Kev.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Extremely helpful fast service thanks…
Extremely helpful fast service thanks kev
13 février 2026
Avis spontané
Réponse de Vodafone UK - Macclesfield
Hey Sharon,
Thanks for the lovely review and fantastic support for Kev.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service solves problem very…
Great service solves problem very quickly thank kev
9 février 2026
Avis spontané
Réponse de Vodafone UK - Macclesfield
Hey Jennifer,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Kev.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thank s kev Macclesfield vodaphone been…
Thank s kev Macclesfield vodaphone been really helpful and pleasant to talk to
3 février 2026
Avis spontané
Réponse de Vodafone UK - Macclesfield
Hey Michael,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Kev very helpful and patient our…
Kev very helpful and patient our problems are sorted. Thanks Vodafone Macclesfield and Kev.
2 février 2026
Avis spontané
Réponse de Vodafone UK - Macclesfield
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Very present stay and helpful could not…
Very present stay and helpful could not ask for more in Vodafone Macclesfield thank kev
23 janvier 2026
Avis spontané
Réponse de Vodafone UK - Macclesfield
Hey Alan,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Vodaphone macclesfield staff are very…
Vodaphone macclesfield staff are very helpful. Professional and friendly. Very knowledgeable. Always service with a smile and lots of patience with technophobe like me. Thank you William.
20 janvier 2026
Avis spontané
Réponse de Vodafone UK - Macclesfield
Hey Diane,
Thanks for the lovely review and fantastic support for William.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Macclesfield
Hey Eileen,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Happy with service received today by…
Happy with service received today by kev in Vodafone Macclesfield
14 janvier 2026
Avis spontané
Réponse de Vodafone UK - Macclesfield
Hey Neville,
Thanks for the lovely review and fantastic support for Kev .
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent customer service
Excellent customer service, extremely helpful and knowledgeable
13 janvier 2026
Avis spontané
Réponse de Vodafone UK - Macclesfield
Hey Samantha,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
I came into the store because I was having difficulty getting a plan online.
I came into the store because I was having trouble sorting a SIM only plan from the website. Kevin in the Macclesfield store was able to solve my problem straight away, he was very helpful and explained through everything fully with me. Extremely happy with the customer service he provided.
13 janvier 2026
Avis spontané
Réponse de Vodafone UK - Macclesfield
Hey Jacob,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Patrick has been brilliant with helping
Patrick has been brilliant with helping my father with his phone. He easily changed the number for another contract that was done by my dad which made a lot of things easier for us. Thank you so much for your patience with the work!
29 décembre 2025
Avis spontané
Réponse de Vodafone UK - Macclesfield
Hey Aneeta,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Patrick.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Kevin sorted out my phone which wasn't…
Kevin sorted out my phone which wasn't charging and while it was running updates fixed contracts for the rest of the family to be up to date. It was quick and painless. Thanks gir great service.
28 décembre 2025
Avis spontané
Réponse de Vodafone UK - Macclesfield
Hey Elizabeth,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
William (Bill) was brilliant
William (Bill) was brilliant. Explained everything very clearly and helped us sort everything out. He was very kind and polite as well as patient. We love our new phones and Bill helped us get to grips with the new features.
8 décembre 2025
Avis spontané
Réponse de Vodafone UK - Macclesfield
Hey,
Thanks for the lovely review and fantastic support for William (Bill).
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.