Went in Maidstone store with my dad today, we had to renew the sim contract Jay was so knowledgeable and so patient with us as we had 3 contracts that need renewal. He gave us a good deal and expla... Voir plus
L'entreprise a répondu
305/306 Chequers Shopping Centre, ME15 6AS Maidstone, GB
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Went in Maidstone store with my dad today, we had to renew the sim contract Jay was so knowledgeable and so patient with us as we had 3 contracts that need renewal. He gave us a good deal and expla... Voir plus
L'entreprise a répondu
Chan in Maidstone offered honest advise about varied plans that would save me money each month and patiently spend the time going through each family members contracts. Thank you
L'entreprise a répondu
Great experience at Vodafone in Maidstone. Jay spent time looking at all our options and the best money saving tariffs and deals. We weren’t rushed and everything was explained in details so we could... Voir plus
L'entreprise a répondu
Morgan was super helpful and got us a great deal. Thank you! Would give 5 stars but their system wasn’t behaving so the process took longer than it should have done! The store generally had a l... Voir plus
L'entreprise a répondu
Écrit par l'entreprise
305/306 Chequers Shopping Centre, ME15 6AS, Maidstone, Royaume-Uni
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Rachel the assistant manager was amazing sorted the problem out that I had with both of my phones sim cards. She went above and beyond

Réponse de Vodafone UK - Maidstone Chequers
Jay was very helpful went through everything in full detail and answered questions thoroughly, he was friendly and chatty

Réponse de Vodafone UK - Maidstone Chequers
Jay has been super helpful and patient helping me to save money by settling up new Vodafone broadband account and more. I am a very happy customer

Réponse de Vodafone UK - Maidstone Chequers
The customer service team were very helpful especially Rachel, who was very calm under pressure and persevered to resolve pending issues.

Réponse de Vodafone UK - Maidstone Chequers
James was fantastic saved me money and gave great customer service.

Réponse de Vodafone UK - Maidstone Chequers
James was very helpful and explained everything clearly

Réponse de Vodafone UK - Maidstone Chequers
Went in to renew phone contract and left with discounts on phone and saved half on what I was paying on broadband too. Excellent service through Jay. Thanks for your help.

Réponse de Vodafone UK - Maidstone Chequers
Was served by Jay. Friendly, helpful service. Spoke through a range of options and found us a great deal. Would recommend.

Réponse de Vodafone UK - Maidstone Chequers

Réponse de Vodafone UK - Maidstone Chequers
I recently visited Vodafone for a SIM swap and to upgrade my monthly plan, and I had a really positive experience. Chan assisted me throughout the process and was incredibly helpful and patient.
He took the time to explain everything clearly, answered all my questions, and made sure the whole process was smooth and stress-free. It’s rare to come across such genuinely great customer service these days.
Thank you, Chan, for making the experience so easy and pleasant!

Réponse de Vodafone UK - Maidstone Chequers
Excellent service, nice and easy! Will highly recommend - especially this Vodafone Team!!

Réponse de Vodafone UK - Maidstone Chequers
Customer service was great, lovely staff. Very helpful and went through everything we needed to know.

Réponse de Vodafone UK - Maidstone Chequers
Wayne is utterly fantastic.He cannot improve as a Salesman.Hes genuine, makes sure product matches your needs. Wayne is very thorough, makes you feel safe and confident.He sold to me before, and I make sure to only come to him. His genuineness and fun humour make it always a pleasurable experience, with full confidence :)

Réponse de Vodafone UK - Maidstone Chequers
Jay was very informative, helpful, and knowledgeable about Vodafone broadband, as he explained it and checked my area to ensure I would get the best coverage. I can’t recommend it enough.

Réponse de Vodafone UK - Maidstone Chequers
Chan was very helpful in store. He looked at all the numbers we have for family members and made us savings were he could.

Réponse de Vodafone UK - Maidstone Chequers
Fabulous detailed customer service from Jay at Maidstone store. Many thanks for explaining my existing/new contract, amendments made and time span to cover any changes. I now have a reduced contract airtime, and know that a new handset may be arranged in 13 months. Thanks Jay! 🤗

Réponse de Vodafone UK - Maidstone Chequers
Wayne was excellent from the moment we walked in the shop, from his friendly greeting to reviewing everything on my husband and my phone contracts to our broadband and making sure we got the best savings across all three. Wayne saved us money on each one, he gave us clear and an uncomplicated breakdown of everything and talked us through each amendment to our plan. With the money we saved he also helped us with a new iPad purchase as our old one was having battery issues.
Wayne was just very informative and simplified the whole process and a credit to the Vodafone shop and team.
He also welcomed other customers and offered them to take a seat and that someone would be with them shortly.
He gave us a lot of time and we were never felt rushed or pressured. He was an excellent sales person and very knowledgeable.

Réponse de Vodafone UK - Maidstone Chequers
Really helpful staff , really professional, many thanks

Réponse de Vodafone UK - Maidstone Chequers

Réponse de Vodafone UK - Maidstone Chequers
Rachel looked after me, giving me exactly what I needed, quick and reliable serve

Réponse de Vodafone UK - Maidstone Chequers
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