Danish & rumail were super helpful worked hard to get us the best deal and had amazing customer service. So much so my partner was convinced to switch to Vodafone aswell !
L'entreprise a répondu
Unit L30 , Trafford Centre, M17 8BL Manchester, GB
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Danish & rumail were super helpful worked hard to get us the best deal and had amazing customer service. So much so my partner was convinced to switch to Vodafone aswell !
L'entreprise a répondu
Rumail was great in explaining everything, making sure we had the package that suited us and not just selling the most expensive package. He made sure we understood what was happening and that we were... Voir plus
L'entreprise a répondu
Rumail kindly helped me with a problem I was having with my phone. Everything was explained to me in a professional and confident manner. I have now updated my phone. Excellent customer service.
L'entreprise a répondu
Changed my sim card Sarah was very pleasant and knowledgeable regarding the service vidaphobe offered She went through every step with me. Highly recommend Sarah.Really pleased with the service.
L'entreprise a répondu
Écrit par l'entreprise
Unit L30 , Trafford Centre, M17 8BL, Manchester, Royaume-Uni
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Brilliant customer service from Jacob took the deal due to him top lad

Réponse de Vodafone UK - Manchester Trafford
Jacob was brilliant. Explained the process thoroughly and clearly cared about the customer experience. It was a pleasure to chat with him and I’d recommend his services.

Réponse de Vodafone UK - Manchester Trafford
Easy going and a bit of a comedian. Thats Jacob

Réponse de Vodafone UK - Manchester Trafford
Great guy very helpful and clear
Fantasy service
Thanks Jordan

Réponse de Vodafone UK - Manchester Trafford
Best services by ketan
He helped me alot and solved my all queries

Réponse de Vodafone UK - Manchester Trafford
Really good customer service from Jacob. Very attentive and got me the best deal. Came out with what I wanted and more!

Réponse de Vodafone UK - Manchester Trafford
We have been looked after by Ketan. Ketan took time to show us all options and explained all the different price plans and found the one most suited to my needs. Ketan was friendly and extremely helpful and nothing was too much trouble for him.

Réponse de Vodafone UK - Manchester Trafford
Sign up for Fibre broadband with Ketan. He was absolutely marvellous. Explained the whole process and billing information very clearly.
Can't say the same for the other staff members present that day. Came across very rude and abrupt. Ketan was a breathe a fresh air.

Réponse de Vodafone UK - Manchester Trafford
Very friendly very helpful & all questions were answered with the right information we needed. Thanks to Jacob for helping with our new phone 😀

Réponse de Vodafone UK - Manchester Trafford
Jacob at Vodafone, Trafford Centre…Absolute Legend! If Vodafone isn’t already planning to promote Jacob, they’re seriously missing a trick man. This guy is an absolute sales wizard! We walked in with the simple goal of upgrading my partner’s phone. Nice and easy, right? WRONG. Thanks to Jacob’s sheer brilliance (and possibly some kind of mind control..voodoo? Haha), we somehow walked out with not just the phone upgrade for my partner but a new phone for myself too (convinced me within seconds to cut my trauma bond that I had with 3 network for 10 plus years), a new broadband deal, AND some freebies thrown in for good measure. Honestly, I’m half expecting to check my coat pockets and find a Vodafone branded toaster at this point. But here’s the thing…at no point did it feel like we were being ‘sold’ to. Jacob made the whole experience feel like we were just hanging out with a mate at the pub, having a laugh and somehow, in the middle of all that, signing up for new contracts. His energy, humour, and top tier banter made the whole process not just painless but genuinely enjoyable! Jacob could probably negotiate peace between India and Pakistan during a cricket match because his sales skills are that powerful lol
Vodafone, if you’re reading this - PROMOTE THIS MAN. And if you’re heading to Trafford Centre, do yourself a favour and go see Jacob. Just be warned, you will leave with more than you planned, but you’ll be too busy laughing to care!
Thanks for making this experience easy and fun Jacob! xx Ree & Tee

Réponse de Vodafone UK - Manchester Trafford
Zaynah was really patient and explained the prices of the different phones and the offers on at the time. Got me the best deal on a better spec phone than the one I was looking at.

Réponse de Vodafone UK - Manchester Trafford

Réponse de Vodafone UK - Manchester Trafford
the customer service was very good ketan was very helpful too

Réponse de Vodafone UK - Manchester Trafford

Réponse de Vodafone UK - Manchester Trafford
Jacob was extremely helpful , professional and explained everything in full, I was very happy with his customer service

Réponse de Vodafone UK - Manchester Trafford
Vodafone services are rubbish and I wouldn't recommend them to anyone with bra band you jad too much in price.

Réponse de Vodafone UK - Manchester Trafford
Jacob was very helpful, honest and a pleasure to help take the stress out of my situation.

Réponse de Vodafone UK - Manchester Trafford

Réponse de Vodafone UK - Manchester Trafford
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