I had an issue with my Iphone which Apple claimed was completely unresolveable. Within minutes of entering the MK store, Kian had warmly welcomed us, listened to me very kindly and calmly fixed the is... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement70 Midsummer Arcade, MK9 3BB Milton Keynes, GB
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Lisez les avis des autres
Avril was excellent. I had an unsatisfactory experience with online customer service but Avril quickly got me sorted out and restored my faith in Vodafone. A real pleasure to deal with and a true asse... Voir plus
L'entreprise a répondu
Amazing help by Beth in MK. We have a family a family member needing specialist support with dementia. Handled with care and empathy. Vodafone should be proud of Beth.
L'entreprise a répondu
Popped into store to replace my handset. Been dealing with Alex for the last few years for handset and airtime contracts, easy every time! Couldn’t recommend going into store more than doing it online... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- Magasin de téléphonie mobile
- Fournisseur de connexion internet
- Service internet et téléphone
- Entreprise de télécommunications
À propos de Vodafone UK - Milton Keynes
Écrit par l'entreprise
Coordonnées de contact
70 Midsummer Arcade, MK9 3BB, Milton Keynes, Royaume-Uni
4,8
Excellent
210 avis
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Les gens ont aussi consulté
Not a good company, avoid, they cheat you in the middle of contract
Just after all the hassle still upgraded our contract to 900mbps,
Experience with vodaphone:
1. They enable the service but new box was not received yet so internet didn’t work till box arrived
2. When box arrived, thought it will be plug and play but no after 2 hrs , the internet worked but couldn’t login to their broadband app to enable secure net app. Guess what they said not compatible with your phone as it’s more than 5 yrs old so they can’t do anything . So my question is why didn’t Vodafone make this clear before buying the package. Absolutely disgusting
So now I need to search another provider
3. In a gest- in April they upgraded the vodaphone content control features, wrapped it in a paid feature secure net app and now can’t have that on my phone cause suddenly my phone is become old
4: Secure net does not work at all, none of the features work, it’s shame they are charging for something that doesn’t work or even tested. What a greed of money
So what is the garuntee they will not cheat on this later
Wasted my time energy
Disgraceful company, absolutely logic less, conning people and very poor customer service and technical team who do not know their own system. Please avoid, every 6 months they do upgrade and gets us affected on our app, and now app doesn’t work suddenly. It worked yesterday but after upgrade to highest service app doesn’t work
Absolutely disgraceful company
6 mai 2026
Avis spontané
Réponse de Vodafone UK - Milton Keynes
Hey there,
We sincerely apologize for the service you experienced and for not meeting your expectations in terms of support. Thank you for your valuable feedback; please be assured that it is not our intention to deliver anything less than excellent service.
I suggest you to please reach out to our home broadband team by calling 0333 304 0191 or speak to them via LiveChat here: vodafone.uk/2LCJiTm
If you have already spoken to the team but not received the resolution you were looking for, please come chat to my team on Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks,
Vodafone Social Media Team
Beth was wonderful
Beth was so helpful. And guided us through the whole thing
4 mai 2026
Avis spontané
Réponse de Vodafone UK - Milton Keynes
Hey Kim,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Beth in the MK store was great
Beth in the MK store was great. Very attentive and knowledgeable. Dealt with my request and was out the door asap! Couldn’t recommend more thank you!
23 avril 2026
Avis spontané
Réponse de Vodafone UK - Milton Keynes
Hey Yoseph,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Excellent service from Beth @ MK…
Excellent service from Beth @ MK shopping centre, you must ask for her.
Well done Beth & thank you.
21 avril 2026
Avis spontané
Réponse de Vodafone UK - Milton Keynes
Hey Richard,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Caitlin has been super helpful and…
Caitlin has been super helpful and patient , she sorted out multiple issues with our account and a stolen handset
Thank you
19 avril 2026
Avis spontané
Réponse de Vodafone UK - Milton Keynes
Hey Mrs Young,
Thanks for the lovely review and fantastic support for Caitlin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent customer service
Excellent customer service.
Knowledge and helpfully.
Regards
10 avril 2026
Avis spontané
Réponse de Vodafone UK - Milton Keynes
Hey Reza,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Beth was brilliant
Beth was brilliant
She was smiley cheerful and explained everything
31 mars 2026
Avis spontané
Réponse de Vodafone UK - Milton Keynes
Hey Celina,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Beth.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Just been served by Boldi and he did an…
Just been served by Boldi and he did an amazing job at updating my contract and had a great conversation. Always and pleasurable experience
29 mars 2026
Avis spontané
Réponse de Vodafone UK - Milton Keynes
Hey Daniel,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Avril was super helpful
Avril was super helpful, and nice. She explained things clearly. Very friendly and approachable too. 10/10 customer service
4 mars 2026
Avis spontané
Réponse de Vodafone UK - Milton Keynes
Hey Mabel,
Thanks for the lovely review and fantastic support for Avril.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very helpful lady
Very helpful lady. She explained everything in simple language and was very patient. Her name is Avril.
3 mars 2026
Avis spontané
Réponse de Vodafone UK - Milton Keynes
Hey Wendy,
Thanks for the lovely review and fantastic support for Avril.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Beth tried her level best for me I am…
Beth tried her level best for me I am very pleased and thankful to her customer service but Vodafone has been really disappointing
2 mars 2026
Avis spontané
Réponse de Vodafone UK - Milton Keynes
Hi Aisha ,
Thank you so much for your wonderful review and the amazing support you’ve shown for Beth —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Kai was able to identify the real issue…
Kai was able to identify the real issue Vodafone would say I don't have a good credit score.Even though the credit score on Experian was perfect.
28 février 2026
Avis spontané
Réponse de Vodafone UK - Milton Keynes
Hey Stefania,
Thanks for the lovely review and fantastic support for Kai.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Avril was absolutely amazing from start…
Avril was absolutely amazing from start to finish. She was welcoming, understanding and very patient. She went above and beyond for me. I wanted to come into store for the help, and she did just that for me. She is a credit to your MK store.
26 février 2026
Avis spontané
Réponse de Vodafone UK - Milton Keynes
Hey Kirsty,
Thanks for the lovely review and fantastic support for Avril.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Milton Keynes
Hey Beth,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Kai.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Extremely helpful and personable helped…
Extremely helpful and personable helped with all that I needed and made my day
21 février 2026
Avis spontané
Réponse de Vodafone UK - Milton Keynes
Hey Georgia,
Thank you for the wonderful review. It's a pleasure to receive such kind comments.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
First Class Service…
The young lady who served us could not have been nicer to try and help my 91 year old mother get a new SIM. Delighted!
4 février 2026
Avis spontané
Réponse de Vodafone UK - Milton Keynes
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Alex was super helpful
Alex was super helpful and totally understoof what i needed and recommended me accordingly.
Great customer service
21 janvier 2026
Avis spontané
Réponse de Vodafone UK - Milton Keynes
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Mrs Avril was very helpful today
Mrs Avril was very helpful today. She was very profesional and helped us with our problem straight away and even advised us that we could get a better deal on our payment. Thank you very much.
17 janvier 2026
Avis spontané
Réponse de Vodafone UK - Milton Keynes
Hey Aliona,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Service provided by Avril
Service provided by Avril, so patient with great customer service. Communicated effectively ensuring that I understood all. SBL-1000000830189319
16 janvier 2026
Avis spontané
Réponse de Vodafone UK - Milton Keynes
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Excellent service
Excellent service, everything was fast and high-quality, I would like to say a special thank you to the qualified specialist Boldia.
10 janvier 2026
Avis spontané
Réponse de Vodafone UK - Milton Keynes
Hey Olga,
Thanks for the lovely review and fantastic support for Boldia.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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