Vodafone UK - Morpeth Avis 

134
TrustScore 5 sur 5

4,9

U12 Sanderson Arcade, NE61 1NS Morpeth, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Jason helped me transfer all data across and explained my new phone very clearly would recommend going to Vodafone phone Morpeth again

L'entreprise a répondu

Noté 5 sur 5 étoiles

When I upgraded my phone, Alexia was very helpful throughout the whole process. She is a credit to the company. I had to return to the shop to resolve an issue not of my making. Connor actively lis... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We were served by a young girl called, Tonicha. She really knew her job, everything we asked, she explained and answered in a clear and easy manner. We only went in to change our phones from 3 to Vo... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • U12 Sanderson Arcade, NE61 1NS, Morpeth, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

134 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Comment cette entreprise utilise Trustpilot

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4,9

Tous les avis

(134)

42 200 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Excellent service

Stephen, Megan and all staff were really helpful, knowledgeable and friendly when I had to sort out a pay as you go phone for my 92 year old mother.
Very patient.

15 janvier 2024
Avis spontané
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Réponse de Vodafone UK - Morpeth

Hi Christina. Thank you for your review. It's always lovely to read such fab feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Connor answered a variety of questions…

Connor answered a variety of questions about our landline and my mobile phone contract. He was very helpful and knowledgeable and saved me money on my bills for the next 6 months.

11 janvier 2024
Avis spontané
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Réponse de Vodafone UK - Morpeth

Hey Linda,

Thanks for letting us know what an amazing job Connor did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Upgrade phone and reduce bill

Spoke to a really helpful guy named Connor to took his time to get us the best deals and save us a lot of money

4 janvier 2024
Avis spontané
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Réponse de Vodafone UK - Morpeth

Hey Michael,

Thanks for letting us know what an amazing job Connor did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Connor Hartley

I decided to change service provider and a relative recommended going to Vodafone in Morpeth. She said there's a great guy there called Connor who's very helpful and friendly.

He was extremely helpful and knowledgeable. Transferred everything across to my new iPhone 15 and showed me what was different to my old iPhone 7.

I also signed up to Broadband with you as I'm moving into a new house soon.

Conner explained everything to me and offered a discount as a package.

I work in Morpeth and he said to pop in anytime if I have any issues.

I'm so happy with my new phone.

What an asset he is to Vodafone and nothing was a problem to him.

27 décembre 2023
Avis spontané
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Réponse de Vodafone UK - Morpeth

Hi Kevin,

This is such an amazing review for Prajeet. Thanks for sharing your kind words and feedback.

If you ever need any help with your Home Broadband, we've a dedicated tool here: https://vodafone.uk/2krM6Lw - this will help to run tests on your line and connect you to an agent if needed.

Thanks again,
Vodafone Social Media team


Noté 5 sur 5 étoiles

Easy and stress-free experience

Super experience at the Morpeth store served by Connor who made everything incredibly simple and stress-free. Possibly the easiest experience I have had anywhere when it comes to swapping providers. Would 100% recommend!

27 décembre 2023
Avis spontané
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Réponse de Vodafone UK - Morpeth

Hey Rebecca,

Thanks for your review, and great feedback for Connor.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

James who dealt with my issue was…

James who dealt with my issue was friendly and very helpful.

16 décembre 2023
Avis spontané
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Réponse de Vodafone UK - Morpeth

Hey Tem,

Thanks for your review, and great feedback for James.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Connor was fabulous

Connor was fabulous, deal sorted no problem

16 décembre 2023
Avis spontané
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Réponse de Vodafone UK - Morpeth

Hi Pamela,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Noté 4 sur 5 étoiles

Very helpful

2 décembre 2023
Avis spontané
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Réponse de Vodafone UK - Morpeth

Hey Sienna,

Thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Rory was very helpful when I purchased…

Rory was very helpful when I purchased my new phone. He went above and beyond to assist me.

9 décembre 2023
Avis spontané
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Réponse de Vodafone UK - Morpeth

Hey Liz,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Just brilliant.....again

Just brilliant.
What is particularly impressive is that they are not only efficient and full of knowledge when purchasing but are quick to resolve any issues if they do arise.
For me, good after sales, especially when there is a hiccup, shows the true value and culture and these guys were brilliant.

6 décembre 2023
Avis spontané
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Réponse de Vodafone UK - Morpeth

Hey Michelle,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I'm new with vodafone and James has…

I'm new with vodafone and James has been very helpful with helping me get the perfect phone for my needs.

15 novembre 2023
Avis spontané
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Réponse de Vodafone UK - Morpeth

Hi Joanne,

This is a lovely review for James. I’m glad to hear you found the best option for you when visiting the store.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Noté 5 sur 5 étoiles

Very good support

Very good support. Helpful advice. Not rushed. Tried to address a problem with my dongle and provided advice on an alternative. Pleasant courteous service by James.

28 novembre 2023
Avis spontané
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Réponse de Vodafone UK - Morpeth

Hi David. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Absolutely delighted with the service…

Absolutely delighted with the service and information given by Connor, a very pleasant, helpful young gentleman in the Morpeth shop. It would be an absolute bonus to have more like him in a face to face environment, thank you Connor, you were a star

25 novembre 2023
Avis spontané
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Réponse de Vodafone UK - Morpeth

Hey Malcolm,

Thanks for letting us know what an amazing job Connor did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Brilliant

The staff member took a genuine interest in my issues and took the time to sort out my problems.

17 novembre 2023
Avis spontané
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Réponse de Vodafone UK - Morpeth

Hey Michael,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Had fantastic service from Connor…

Had fantastic service from Connor Hartley at morpeth vodaphone store whilst buying a new tablet
Friendly
Efficient and pleasant guy credit to your store

1 novembre 2023
Avis spontané
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Réponse de Vodafone UK - Morpeth

Hey Jackie,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Best service from…

Very helpful advice and service from Conner! He is so helpful getting my old phone number back and load everything up.

30 octobre 2023
Avis spontané
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Réponse de Vodafone UK - Morpeth

Hi Ebrencia,

It's great to hear about your recent experience. Thank you for reviewing and sharing this feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Really great service

Really great service, especially by Connor, staff are really friendly, great people

30 octobre 2023
Avis spontané
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Réponse de Vodafone UK - Morpeth

Hi Isabelle,

It's great to hear your feedback, thanks for reviewing,

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Connor and Tonicha were both fantastic…

Connor and Tonicha were both fantastic and very patient with an old dinosaur.Thank you Vodaphone Morpeth.

17 octobre 2023
Avis spontané
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Réponse de Vodafone UK - Morpeth

Hi derek,

Thanks for sharing this review for Connor and Tonicha.

If you ever need any help, there’s a useful Help and Support section on our website here: https://support.vodafone.co.uk/

Thanks again,
Vodafone Social Media team

Noté 5 sur 5 étoiles

Rory did a great job

7 octobre 2023
Avis spontané
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Réponse de Vodafone UK - Morpeth

Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thank you,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Tanicha's amazing customer service!!

Tanicha was extremely helpful, efficient, and friendly. I have had a few visits to Vodafone stores for the same issue and I have never had the amazing service I have had today! Tanicha is a tremendous asset to Vodafone Morpeth and the company as a whole with her knowledge, customer service, and patience.

4 octobre 2023
Avis spontané
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Réponse de Vodafone UK - Morpeth

Hi customer,

This is lovely feedback for Tanicha. Thanks for your kind words and taking your time to share the experience

We're always here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

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