Vodafone UK - Neath Green Street Avis 

151
TrustScore 5 sur 5

4,9

4 Green Street, SA11 1DR Neath, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Very good experience getting my son his first contract mobile. Both Connor and Scott were extremely patient and informative. Excellent service through out. Nice to see happy staff.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Called into Neath Vodafone today for advise on how to stop my daughter browsing 18+ contect on her mobile (I'm not a very technical person). such amazing.. helpful and friendly staff nothing is to mu... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

My reason for going into the shop was because my Broadband Contract was about to expire. I only had to wait a few minutes to be seen and the young man who helped me was very helpful, friendly, eff... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Karl and Ralph from your Neath store provided excellent service last Thursday 12 sept. They gave us invaluable help to resolve quite a complex problem. Nothing was too much trouble and they had endle... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 4 Green Street, SA11 1DR, Neath, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

151 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(151)

41 724 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Friendly and helpful staff

I had recently taken out a new contract, but the mobile data wasn’t working as it should, so I popped in to this store and was served by the manager Chris, and he had it sorted out for me in a jiffy, he was polite and so friendly! Any issues I have now I will only go to this Vodafone

30 décembre 2023
Avis spontané
Logo de Vodafone UK - Neath Green Street

Réponse de Vodafone UK - Neath Green Street

Hey Carly,

Thanks for letting us know what an amazing job Chris did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

The staff were very helpful in…

The staff were very helpful in resolving my queries about the different mobile phones and made everything easy to understand.

28 décembre 2023
Avis spontané
Logo de Vodafone UK - Neath Green Street

Réponse de Vodafone UK - Neath Green Street

Hey Jordan,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very helpful team

Very helpful team
Had a great experience setting up my new phone

13 décembre 2023
Avis spontané
Logo de Vodafone UK - Neath Green Street

Réponse de Vodafone UK - Neath Green Street

Hey William,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

A lovely happy gentleman

1 novembre 2023
Avis spontané
Logo de Vodafone UK - Neath Green Street

Réponse de Vodafone UK - Neath Green Street

Hey Holly,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service thank you would highly…

Great service thank you would highly recommend the store!!

21 octobre 2023
Avis spontané
Logo de Vodafone UK - Neath Green Street

Réponse de Vodafone UK - Neath Green Street

Hey Lawrence,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Broadband query

We found the staff to be extremely helpful when we visited. The manager answered all our queries on broadband, in a way we could easily understand. A very informative and helpful visit. Thank you.

25 septembre 2023
Avis spontané
Logo de Vodafone UK - Neath Green Street

Réponse de Vodafone UK - Neath Green Street

Hi Michael,

What super feedback! Thanks for taking the time to let us know - it's really appreciated.

Thanks again, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service

The boys behind the desk where super helpful and knowledgeable and managed to save me money on my bill, Great service!

27 septembre 2023
Avis spontané
Logo de Vodafone UK - Neath Green Street

Réponse de Vodafone UK - Neath Green Street

Hi Steven,

We really appreciate your review, it's lovely to the team helped you with a better deal!

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Phone upgrade... Quick and easy

I upgraded my phone at the Neath branch. Aaron and Jordan were fantastic, giving me clear info about the best phones to meet my needs within my budget. I feel like I've made an informed decision and had a great deal. Thanks guys - great work!😀

20 septembre 2023
Avis spontané
Logo de Vodafone UK - Neath Green Street

Réponse de Vodafone UK - Neath Green Street

Hi Phil. Thank you for your review for Aaron and Jordan. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Neath store

The staff were knowledgeable and helpful and helped me find a good deal. Aaron was brilliant.

25 août 2023
Avis spontané
Logo de Vodafone UK - Neath Green Street

Réponse de Vodafone UK - Neath Green Street

Hi there,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great customer service

Great customer service from ‘Aaron’. I was after an upgrade and he sorted me out with a brand new iPhone on a plan which suited my needs perfectly and price was within my budget. Would recommend to anyone, he knows his stuff!

27 août 2022
Avis spontané
Logo de Vodafone UK - Neath Green Street

Réponse de Vodafone UK - Neath Green Street

Hi there,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Superb experience

Very knowledgeable staff. Nothing was too small for them. Left very happy, will be returning for my upgrade when it's due

6 septembre 2022
Avis spontané
Logo de Vodafone UK - Neath Green Street

Réponse de Vodafone UK - Neath Green Street

Hi Jordan,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Neath Branch excellent members of dtaff

We called to the Neath branch to see what deals Vodafone had middle of June. The staff at Neath branch were very welcoming and we were given a range of options. We shopped around and then returned to the store. The staff knowledge and willingness to help was just amazing I can't praise them enough. The contract was very well explained and we were so happy with the deal we were given. Excellent staff members they are so patient and really look after you and help you. Highly recommend you visit the Neath store.

15 juillet 2023
Avis spontané
Logo de Vodafone UK - Neath Green Street

Réponse de Vodafone UK - Neath Green Street

Hi Mrs Evans,

This is such an amazing review for our Neath store. I’m glad to hear you found the best option for you when visiting the store.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Noté 5 sur 5 étoiles

Perfect customer service

19 juillet 2023
Avis spontané
Logo de Vodafone UK - Neath Green Street

Réponse de Vodafone UK - Neath Green Street

Hey Lorena,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great store

Changed my phone and boy did they help me out. All round great service! Computers were slow and making it difficult for advisor to put the sale through the system but advisor Aaron was great and got there as fast as possible

13 juillet 2023
Avis spontané
Logo de Vodafone UK - Neath Green Street

Réponse de Vodafone UK - Neath Green Street

Hey Paul,

Thanks for letting us know what an amazing job Aaron did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent service

Renewed our contract again because of the service we have received at the Neath store. The young man who served my husband and I was so helpful, knowledgeable and courteous. Very pleased with everything. Thanks very much.

28 juin 2023
Avis spontané
Logo de Vodafone UK - Neath Green Street

Réponse de Vodafone UK - Neath Green Street

Hey Heather,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Review

Good customer service

24 juin 2023
Avis spontané
Logo de Vodafone UK - Neath Green Street

Réponse de Vodafone UK - Neath Green Street

Hey Helen,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Helpful customer service

Helpful customer service. Great knowledge and fast to sort out what was needed

10 juin 2023
Avis spontané
Logo de Vodafone UK - Neath Green Street

Réponse de Vodafone UK - Neath Green Street

Hey Tiffany,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very informative and knowledgeable of…

Very informative and knowledgeable of the plans and my needs

Some improvement ideas.
Have a filter for the sale staff to select plans via price,usage to speed up the process

3 juin 2023
Avis spontané
Logo de Vodafone UK - Neath Green Street

Réponse de Vodafone UK - Neath Green Street

Hey there,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Advisors were really helpful

Advisors were really helpful. Sim plan was a great price

27 mai 2023
Avis spontané
Logo de Vodafone UK - Neath Green Street

Réponse de Vodafone UK - Neath Green Street

Hey Peter,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Went into the store to upgrade my phone…

Went into the store to upgrade my phone and the advisors were really helpful and found me a phone that perfectly suited my needs.

23 mai 2023
Avis spontané
Logo de Vodafone UK - Neath Green Street

Réponse de Vodafone UK - Neath Green Street

Hey Ben,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

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