The Aussie retail adviser - Will - in the Newcastle Upon Tyne (Eldon Square) Branch was the entire reason why I stayed with Vodafone/Three. He supported me and my mum despite all of my hassle, and was... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement10 Douglas Way, Eldon Square, NE1 7XW Newcastle, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Andrew was efficient, knowledgeable, friendly and patient. He explained everything clearly and did not treat us like idiots which we appreciated. We would recommend Andrew highly and were happy wit... Voir plus
L'entreprise a répondu
Andrew fantastic service from start to finish with myself and wife. Two new upgrades , honest , genuine colleague an asset to Vodafone. Personal thanks couldn’t done more to help. Taz Manager also sup... Voir plus
L'entreprise a répondu
I visited Vodafone, Eldon Square, Newcastle with account and contract queries on my families 4 mobiles. We dealt with a young lady called Sam, she was patient, thorough and extremely helpful. S... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- Entreprise de télécommunications
- Fournisseur de connexion internet
- Magasin de téléphonie mobile
- Service internet et téléphone
À propos de Vodafone UK - Newcastle Eldon Square
Écrit par l'entreprise
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Coordonnées de contact
10 Douglas Way, Eldon Square, NE1 7XW, Newcastle, Royaume-Uni
4,7
Excellent
195 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Les gens ont aussi consulté
Gemma was great
Gemma was great. Really friendly and helpful would definitely recommend a visit
14 septembre 2026
Avis spontané
Réponse de Vodafone UK - Newcastle Eldon Square
Hey Emma,
Thanks for the lovely review and fantastic support for Gemma.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Great service from Umar
Great service from Umar. Took time to help me with my phone and the good service made me switch from O2.
9 septembre 2026
Avis spontané
Réponse de Vodafone UK - Newcastle Eldon Square
Hey Candy,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Taz knew what he was talking about and…
Taz knew what he was talking about and was really helpful.
8 septembre 2026
Avis spontané
Réponse de Vodafone UK - Newcastle Eldon Square
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Simple process
Simple process, good explanation of price breakdown, trade in and process for transferring over phones
8 septembre 2026
Avis spontané
Réponse de Vodafone UK - Newcastle Eldon Square
Hi! This is wonderful to hear! We're so glad you found the process straightforward and appreciated the clear explanation of pricing and trade-in options. Your feedback is truly valued.
If you need any help from us in the future, you can contact our team by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm.
Or via Social Media on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.
Vodafone
Gemma was super helpful and sorted out…
Gemma was super helpful and sorted out online order issues. Plus found me a better deal. Top work!
4 septembre 2026
Avis spontané
Réponse de Vodafone UK - Newcastle Eldon Square
Hey Charlotte,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Newcastle Eldon Square
Hey John,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Gemma was very helpful with sorting out…
Gemma was very helpful with sorting out my mum’s new phone and changing my sim deals so I saved money
1 septembre 2026
Avis spontané
Réponse de Vodafone UK - Newcastle Eldon Square
Hey Joanne,
Thanks for the lovely review and fantastic support for Gemma.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Andrew was efficient
Andrew was efficient, knowledgeable, friendly and patient.
He explained everything clearly and did not treat us like idiots which we appreciated.
We would recommend Andrew highly and were happy with the service he provided.
15 août 2026
Avis spontané
Réponse de Vodafone UK - Newcastle Eldon Square
Hey Genevene,
Thanks for the lovely review and fantastic support for Andrew.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Gemma was mint
Gemma was mint, got me a great deal, and was good craic while we sorted it.
Cheers!
9 août 2026
Avis spontané
Réponse de Vodafone UK - Newcastle Eldon Square
Hey Rob,
Thanks for the lovely review and fantastic support for Gemma.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Staff very knowledgeable and helpful
Staff very knowledgeable and helpful. Excellent service. Thank you.
8 août 2026
Avis spontané
Réponse de Vodafone UK - Newcastle Eldon Square
Hey Lesley,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Very happy with the customer service…
Very happy with the customer service team today she was very helpful and got me the best deals
8 août 2026
Avis spontané
Réponse de Vodafone UK - Newcastle Eldon Square
Hey Kellie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Very helpful service
Very helpful service
Gemma is a great ambassador for the store
7 août 2026
Avis spontané
Réponse de Vodafone UK - Newcastle Eldon Square
Hey Sheridan,
Thanks for the lovely review and fantastic support for Gemma.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Gemma was fast and expert
Gemma was fast and expert. Easy friendly transaction
7 août 2026
Avis spontané
Réponse de Vodafone UK - Newcastle Eldon Square
Hey Gerard,
Thanks for the lovely review and fantastic support for Gemma.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I was once again been served with…
I was once again been served with Honour and dignity at the Newcastle upon Tyne Vodafone store were I meet Will and Nathan who were very dedicated with their job with smiling faces and entertainment during the hours I spend with them
4 août 2026
Avis spontané
Réponse de Vodafone UK - Newcastle Eldon Square
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Alex the great
Alex was class, really helpful and sorted us right out with no issues
2 août 2026
Avis spontané
Réponse de Vodafone UK - Newcastle Eldon Square
Hey Jak,
Thanks for the lovely review and fantastic support for Alex.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Umar was brilliant and provided an…
Umar was brilliant and provided an excellent service; truly a great asset to Vodafone company. Thanks Umar!
15 juillet 2026
Avis spontané
Réponse de Vodafone UK - Newcastle Eldon Square
Hey Marissa,
Thanks for the lovely review and fantastic support for Umar.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service from Will at the Eldon square branch
Had alot of complicated issues that needed resolved in a short time period, Will was extremely helpful and patient throughout the whole process and absolute 10/10 experience, a great ambassador for the company Will deserves alot of credit!
15 juillet 2026
Avis spontané
Réponse de Vodafone UK - Newcastle Eldon Square
Hi Sudoname, thank you so much for your wonderful review and the amazing support you’ve shown for Will at the Eldon, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Talked through all my options clearly
Talked through all my options clearly, was friendly and the shop was welcoming
14 juillet 2026
Avis spontané
Réponse de Vodafone UK - Newcastle Eldon Square
Hey Nicola,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team.
The customer care was spot on.
The customer care was spot on.
Vert friendly and welcome
12 juillet 2026
Avis spontané
Réponse de Vodafone UK - Newcastle Eldon Square
Hey Kumoi,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Fantastic Experience
Andrew fantastic service from start to finish with myself and wife. Two new upgrades , honest , genuine colleague an asset to Vodafone. Personal thanks couldn’t done more to help. Taz Manager also superb as had some systematic issues. Vodafone Newcastle could not recommend more!
11 juillet 2026
Avis spontané
Réponse de Vodafone UK - Newcastle Eldon Square
Hey Richard,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.