Vodafone UK - Newmarket Avis 

304
TrustScore 5 sur 5

4,9

76a High Street, CB8 8JX Newmarket, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Just wanted to leave this feedback as I went to Europe & Olly at your Newmarket branch helped me with my mobile needs whilst in Europe & he was so nice, polite, professional whilst explaining everythi... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I first saw OLLY on Sunday 26/7 after being misled by EE and 02 not being able to help I was reluctant to leave Vodafone but had been told I had to due to changing other facilities at home after... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I needed a new phone and to review my broadband plan. Olly explained the plans available to me and all costs involved. He explained the pros and cons of each phone option,taking in to account my prefe... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The accidental drowning of my phone brought me to the Newmarket store quite distressed and anxious. Olly provided me with a shiny new upgrade phone and reviewed my contracts ( to my benefit) all w... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Opérateur de réseau mobile
  2. Magasin de téléphonie mobile
  3. Fournisseur de connexion internet
  4. Service internet et téléphone
  5. Entreprise de télécommunications

À propos de Vodafone UK - Newmarket

Écrit par l'entreprise

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Coordonnées de contact

  • 76a High Street, CB8 8JX, Newmarket, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

304 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Comment cette entreprise utilise Trustpilot

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4,9

Tous les avis

(304)

41 063 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Olly is the best in Vodafone

Olly was very helpful with good communication and made sure there was no stress with switching networks. He was very polite, understanding and fun to talk with and overall and enjoyable person. He’s helped with most Vodafone situations and has always been amazing never failed to disappoint.

15 avril 2025
Avis spontané
Logo de Vodafone UK - Newmarket

Réponse de Vodafone UK - Newmarket

Hey Esther,

Thanks for the lovely review and fantastic support for Olly.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

no stress with vodafoneservice

Fully attentive service: pleasant and polite. Thankyou

12 avril 2025
Avis spontané
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Réponse de Vodafone UK - Newmarket

Hi Roz.

We appreciate you taking the time to leave us this fantastic review. We are so glad to hear you were happy with our attentive and polite service.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Olly saved me a lot of money and was…

Olly saved me a lot of money and was very polite.

7 avril 2025
Avis spontané
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Réponse de Vodafone UK - Newmarket

Hey Kerry,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Tuhin was unbelievable patient and…

Tuhin was unbelievable patient and helpful. We went above and beyond to sort everything out despite the stores internet having speed issues. I can’t thank him enough

3 avril 2025
Avis spontané
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Réponse de Vodafone UK - Newmarket

Hey Richard,

Thanks for the lovely review and fantastic support for Tuhin.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Tuhin was very helpful

3 avril 2025
Avis spontané
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Réponse de Vodafone UK - Newmarket

Hey Anna

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Good technical knowledge

Good technical knowledge, Olly was great and helpful as always

30 mars 2025
Avis spontané
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Réponse de Vodafone UK - Newmarket

Hey Jakub,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Sree has given excellent service

Sree has given excellent service. Got me a really good device deal for samsung S25 ultra. Explained everything and full understood.

29 mars 2025
Avis spontané
Logo de Vodafone UK - Newmarket

Réponse de Vodafone UK - Newmarket

Hey Andre,

Thanks for the lovely review and fantastic support for Sree.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

she was very nice

29 mars 2025
Avis spontané
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Réponse de Vodafone UK - Newmarket

Hey Luis,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service …

Great service and was extremely helpful. So nice to have someone to sort it all out thank you.

28 mars 2025
Avis spontané
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Réponse de Vodafone UK - Newmarket

Hey Jenny,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Sree was absolutely amazing

Sree was absolutely amazing. Sorted a really good deal for myself. Was really patient and no pressure to get Sale. Managed to move all my data across to the new phone. Recommended to all

24 mars 2025
Avis spontané
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Réponse de Vodafone UK - Newmarket

Hi Malcolm,

Thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: http://vodafone.uk/3lCYUxW X: http://vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Sree was pleasent to talk to

Sree was pleasent to talk to, explained everything clearly and concisely. No pressure tactics or hidden information. Excellent service.

23 mars 2025
Avis spontané
Logo de Vodafone UK - Newmarket

Réponse de Vodafone UK - Newmarket

Hi Christopher,

Thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: http://vodafone.uk/3lCYUxW X: http://vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Olly took his time to explain and guide…

Olly took his time to explain and guide me through the process to switch over from my current provider.

He was very informative and professional, bonus to the team !

22 mars 2025
Avis spontané
Logo de Vodafone UK - Newmarket

Réponse de Vodafone UK - Newmarket

Hi Taran,

Thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: http://vodafone.uk/3lCYUxW X: http://vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 4 sur 5 étoiles

Sree provided outstanding customer…

Sree provided outstanding customer services.

8 mars 2025
Avis spontané
Logo de Vodafone UK - Newmarket

Réponse de Vodafone UK - Newmarket

Hi Rick,

Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Good customer service

Holly was great - knowledgeable and helpful

5 mars 2025
Avis spontané
Logo de Vodafone UK - Newmarket

Réponse de Vodafone UK - Newmarket

Hi Helen,

Thanks for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Holly was very welcoming and provided a…

Holly was very welcoming and provided a great service for my family bundle. Highly recommend. Also found us the best deal

10 mars 2025
Avis spontané
Logo de Vodafone UK - Newmarket

Réponse de Vodafone UK - Newmarket

Hello Georgia,

That’s great to hear! Thanks for the review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Holly does it again

Got an iWatch from Newmarket store. Holly helped me understand its operation. She was very helpful and polite.

25 février 2025
Avis spontané
Logo de Vodafone UK - Newmarket

Réponse de Vodafone UK - Newmarket

Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thank you,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very knowledgeable

The customer advisor at this Vodafone branch in Newmarket was extremely helpful but also very knowledgeable. He was trying his best to find me the best deal for a SIM ONLY contract. He also gave me advice on the issue with the billing having been charged for an iMessage sent from overseas despite my data being switched off before flying out.

22 février 2025
Avis spontané
Logo de Vodafone UK - Newmarket

Réponse de Vodafone UK - Newmarket

Hi. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Sree has been fantastic rescued all my…

Sree has been fantastic rescued all my data so much patience. no rushing me . He was great with me as I have hearing loss

24 février 2025
Avis spontané
Logo de Vodafone UK - Newmarket

Réponse de Vodafone UK - Newmarket

Hi Anthony. Thank you for your review for Sree. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Tuhin very,very helpful

Tuhin very,very helpful. Knowledgeable too.

17 février 2025
Avis spontané
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Réponse de Vodafone UK - Newmarket

Hi Alison, thanks for letting us know how helpful Tuhin's been 😊 All the best, The Vodafone Social Media Team

Noté 5 sur 5 étoiles

Switching our account from BT

Switching our account from BT to Vodafone was never going to be an easy task, but Olly took us through the process, and dealt with the system oddities and bugs in a calm professional and friendly manner.
Better than I would have done given the poor systems.

16 février 2025
Avis spontané
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Réponse de Vodafone UK - Newmarket

Hey Rob, thanks for letting us know how awesome Olly's service was today. It'ds great ot hear he was able ot manage what could've been a difficult move so well.
All the best, The Vodafone Social Media Team

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