Just wanted to leave this feedback as I went to Europe & Olly at your Newmarket branch helped me with my mobile needs whilst in Europe & he was so nice, polite, professional whilst explaining everythi... Voir plus
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76a High Street, CB8 8JX Newmarket, GB
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Just wanted to leave this feedback as I went to Europe & Olly at your Newmarket branch helped me with my mobile needs whilst in Europe & he was so nice, polite, professional whilst explaining everythi... Voir plus
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I first saw OLLY on Sunday 26/7 after being misled by EE and 02 not being able to help I was reluctant to leave Vodafone but had been told I had to due to changing other facilities at home after... Voir plus
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I needed a new phone and to review my broadband plan. Olly explained the plans available to me and all costs involved. He explained the pros and cons of each phone option,taking in to account my prefe... Voir plus
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The accidental drowning of my phone brought me to the Newmarket store quite distressed and anxious. Olly provided me with a shiny new upgrade phone and reviewed my contracts ( to my benefit) all w... Voir plus
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Écrit par l'entreprise
76a High Street, CB8 8JX, Newmarket, Royaume-Uni
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Olly was very helpful with good communication and made sure there was no stress with switching networks. He was very polite, understanding and fun to talk with and overall and enjoyable person. He’s helped with most Vodafone situations and has always been amazing never failed to disappoint.

Réponse de Vodafone UK - Newmarket
Fully attentive service: pleasant and polite. Thankyou

Réponse de Vodafone UK - Newmarket
Olly saved me a lot of money and was very polite.

Réponse de Vodafone UK - Newmarket
Tuhin was unbelievable patient and helpful. We went above and beyond to sort everything out despite the stores internet having speed issues. I can’t thank him enough

Réponse de Vodafone UK - Newmarket
Good technical knowledge, Olly was great and helpful as always

Réponse de Vodafone UK - Newmarket
Sree has given excellent service. Got me a really good device deal for samsung S25 ultra. Explained everything and full understood.

Réponse de Vodafone UK - Newmarket
Great service and was extremely helpful. So nice to have someone to sort it all out thank you.

Réponse de Vodafone UK - Newmarket
Sree was absolutely amazing. Sorted a really good deal for myself. Was really patient and no pressure to get Sale. Managed to move all my data across to the new phone. Recommended to all

Réponse de Vodafone UK - Newmarket
Sree was pleasent to talk to, explained everything clearly and concisely. No pressure tactics or hidden information. Excellent service.

Réponse de Vodafone UK - Newmarket
Olly took his time to explain and guide me through the process to switch over from my current provider.
He was very informative and professional, bonus to the team !

Réponse de Vodafone UK - Newmarket
Sree provided outstanding customer services.

Réponse de Vodafone UK - Newmarket

Réponse de Vodafone UK - Newmarket
Holly was very welcoming and provided a great service for my family bundle. Highly recommend. Also found us the best deal

Réponse de Vodafone UK - Newmarket
Got an iWatch from Newmarket store. Holly helped me understand its operation. She was very helpful and polite.

Réponse de Vodafone UK - Newmarket
The customer advisor at this Vodafone branch in Newmarket was extremely helpful but also very knowledgeable. He was trying his best to find me the best deal for a SIM ONLY contract. He also gave me advice on the issue with the billing having been charged for an iMessage sent from overseas despite my data being switched off before flying out.

Réponse de Vodafone UK - Newmarket
Sree has been fantastic rescued all my data so much patience. no rushing me . He was great with me as I have hearing loss

Réponse de Vodafone UK - Newmarket

Réponse de Vodafone UK - Newmarket
Switching our account from BT to Vodafone was never going to be an easy task, but Olly took us through the process, and dealt with the system oddities and bugs in a calm professional and friendly manner.
Better than I would have done given the poor systems.

Réponse de Vodafone UK - Newmarket
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