Vodafone UK - Newport IOW Avis 

197
TrustScore 5 sur 5

4,9

53 High Street, PO30 1SB Newport IOW, GB


Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Today I visited the Newport branch due to having several queries with my 2 phones. I saw Lottie who was so helpful, polite and professional. I cannotbtgank her enough for sorting my queries and I am v... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Dan was amazing! He was exceptionally knowledgable and helpful and he really knew his stuff! He made the process of buying and starting up a new phone really simple and explained everything to us ver... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Popped into the Vodafone store in Newport and was helped by Deniz. Honestly, she was brilliant! Super friendly, really patient, and explained everything in a way that actually made sense. Nothing felt... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Dan and Lottie were amazing! They were both super friendly, approachable, and really knew their stuff. Dan explained everything clearly and made sure I had the best deal, while Lottie was so helpful a... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 53 High Street, PO30 1SB, Newport IOW, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

197 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(197)

41 511 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great tech skills friendly and…

Great tech skills friendly and professional many thanks for your patience

14 mars 2025
Avis spontané
Logo de Vodafone UK - Newport IOW

Réponse de Vodafone UK - Newport IOW

Hi Trudy. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

RAIFE WAS VERY GOOD AT EXPLAINING TECH…

RAIFE WAS VERY GOOD AT EXPLAINING TECH ISSUES

14 mars 2025
Avis spontané
Logo de Vodafone UK - Newport IOW

Réponse de Vodafone UK - Newport IOW

Hi Chrissie. Thank you for your review for Raife. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Raife from Newport

Raife from Newport, Isle of Wight shop is a credit to Vodaphone.

He is extremely helpful, through and professional.

Thank you for all your help and advice today.

13 mars 2025
Avis spontané
Logo de Vodafone UK - Newport IOW

Réponse de Vodafone UK - Newport IOW

Thank you so much for the incredible feedback! Thanks a lot for the insightful feedback for *****, it's really appreciated.
If you ever need help again, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Raife was extremely helpful this…

Raife was extremely helpful this morning with my new phone. I would highly recommend, very good service. Thank you.

8 mars 2025
Avis spontané
Logo de Vodafone UK - Newport IOW

Réponse de Vodafone UK - Newport IOW

Hi Ben,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at https://vodafone.uk/2Fpnah2, X at https://vodafone.uk/3LXh2xl, or Instagram: https://vodafone.uk/4aaUP8d, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Charlie switch over all my information…

Charlie switch over all my information from my old slow phone. Super helpful.

7 mars 2025
Avis spontané
Logo de Vodafone UK - Newport IOW

Réponse de Vodafone UK - Newport IOW

Hi Mary,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at https://vodafone.uk/2Fpnah2, X at https://vodafone.uk/3LXh2xl, or Instagram: https://vodafone.uk/4aaUP8d, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Deniz has been incredibly helpful kind…

Deniz has been incredibly helpful kind and considerate.

1 mars 2025
Avis spontané
Logo de Vodafone UK - Newport IOW

Réponse de Vodafone UK - Newport IOW

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Deniz excellent service very pleased

1 mars 2025
Avis spontané
Logo de Vodafone UK - Newport IOW

Réponse de Vodafone UK - Newport IOW

Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Spoke to Charlie whi got me a new S25…

Spoke to Charlie whi got me a new S25 and set up my phone for me. Really helpful guy

28 février 2025
Avis spontané
Logo de Vodafone UK - Newport IOW

Réponse de Vodafone UK - Newport IOW

Hi Gordon,

Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great advice regarding powerbanks from…

Great advice regarding powerbanks from Deniz

25 février 2025
Avis spontané
Logo de Vodafone UK - Newport IOW

Réponse de Vodafone UK - Newport IOW

Hi Chris,

Thank you for your review.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Charlie was absolutely amazing

Charlie was absolutely amazing
I would always wait for his expertise
Would defo recommend

24 février 2025
Avis spontané
Logo de Vodafone UK - Newport IOW

Réponse de Vodafone UK - Newport IOW

Hi Kayt,

Thank you for your review and feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Really helpful chap

Really helpful chap, explained everything really well and even answered a few questions off topic about customer services and cleared a few things up from a bad experience online.

22 février 2025
Avis spontané
Logo de Vodafone UK - Newport IOW

Réponse de Vodafone UK - Newport IOW

Hey Jono,

Thanks for letting us know what an amazing job our staff did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great customer service

Great customer service, really knowledgeable and friendly. Nothing was too much trouble for the guy who served me.

22 février 2025
Avis spontané
Logo de Vodafone UK - Newport IOW

Réponse de Vodafone UK - Newport IOW

Hey Kelly,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service today from Charlie

Great service today from Charlie
Simple and efficient

18 février 2025
Avis spontané
Logo de Vodafone UK - Newport IOW

Réponse de Vodafone UK - Newport IOW

Hi Barry,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Quick and efficient service

Quick and efficient service

15 février 2025
Avis spontané
Logo de Vodafone UK - Newport IOW

Réponse de Vodafone UK - Newport IOW

Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thank you,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Denis from Newport isle of wight…

Denis from Newport isle of wight Vodafone couldn’t be any more helpful, she was brilliant, friendly and nothing was too much trouble for her.
I wish everybody was as kind and helpful in retail. She was a STAR.

11 février 2025
Avis spontané
Logo de Vodafone UK - Newport IOW

Réponse de Vodafone UK - Newport IOW

Hi Debb. Thank you for your review for Denis. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Took out a new phone with Vodafone and…

Took out a new phone with Vodafone and had loads of help getting set up. I also got told how great Vodafone broadband was and it was very cheap so I took that as well. Charlie the manager transfer all my data from my previous phone too
Very helpful

29 janvier 2025
Avis spontané
Logo de Vodafone UK - Newport IOW

Réponse de Vodafone UK - Newport IOW

Hi Richard,

Thanks for your review for Charlie. We appreciate your support. If you ever need any help with your Home Broadband, we've a dedicated tool here: https://vodafone.uk/2krM6Lw - this will help to run tests on your line and connect you to an agent if needed.

Thanks again,
Vodafone Social Media team

Noté 5 sur 5 étoiles

I saw Charlie today and he was very…

I saw Charlie today and he was very informative and got me a better deal on my SIMO. He was very pleasant and we had a nice chat. would 100% recommend seeing the manager Charlie

14 janvier 2025
Avis spontané
Logo de Vodafone UK - Newport IOW

Réponse de Vodafone UK - Newport IOW

Hi Peter,

This is a great review for Charlie. We’re glad to hear you found the best option for you when visiting the store. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Noté 5 sur 5 étoiles

Very good and helpful from deniz

14 janvier 2025
Avis spontané
Logo de Vodafone UK - Newport IOW

Réponse de Vodafone UK - Newport IOW

Hi Andrew,

This is lovely feedback for Denziz. Thanks for taking your time to share. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Noté 5 sur 5 étoiles

Excellent friendly service.

Excellent friendly service.. face to face service.. see Charlie

31 décembre 2024
Avis spontané
Logo de Vodafone UK - Newport IOW

Réponse de Vodafone UK - Newport IOW

Hey Fiona,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very helpful 👌

Charlie & the other guy on shift (didn't get his name) was very helpfull, polite & answered every question I asked. 😊

28 décembre 2024
Avis spontané
Logo de Vodafone UK - Newport IOW

Réponse de Vodafone UK - Newport IOW

Hello, Katie,

It's great to hear about the positive experience which you've had with Charlie. Thanks for taking the time to write in a review about the service you received.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus