Today I visited the Newport branch due to having several queries with my 2 phones. I saw Lottie who was so helpful, polite and professional. I cannotbtgank her enough for sorting my queries and I am v... Voir plus
L'entreprise a répondu
53 High Street, PO30 1SB Newport IOW, GB
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Today I visited the Newport branch due to having several queries with my 2 phones. I saw Lottie who was so helpful, polite and professional. I cannotbtgank her enough for sorting my queries and I am v... Voir plus
L'entreprise a répondu
Dan was amazing! He was exceptionally knowledgable and helpful and he really knew his stuff! He made the process of buying and starting up a new phone really simple and explained everything to us ver... Voir plus
L'entreprise a répondu
Popped into the Vodafone store in Newport and was helped by Deniz. Honestly, she was brilliant! Super friendly, really patient, and explained everything in a way that actually made sense. Nothing felt... Voir plus
L'entreprise a répondu
Dan and Lottie were amazing! They were both super friendly, approachable, and really knew their stuff. Dan explained everything clearly and made sure I had the best deal, while Lottie was so helpful a... Voir plus
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Écrit par l'entreprise
53 High Street, PO30 1SB, Newport IOW, Royaume-Uni
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Just upgraded my contract in store - Scott guided me through the process and talked me through all the different offers so I could get the best value for money. He was super helpful and informative! I’m looking forward to my new phone arriving :)

Réponse de Vodafone UK - Newport IOW
Dan was incredibly helpful. Very charming manner

Réponse de Vodafone UK - Newport IOW
Dan was amazing!
Very polite, helpful and helped with 2/3 devices and accounts in one hit as my mother is useless!
Highly recommend the Newport Isle of Wight shop but, especially Dan!!

Réponse de Vodafone UK - Newport IOW
Really good experience, and Darren was awesome helping me out and sorting my plan out

Réponse de Vodafone UK - Newport IOW
Excellent customer service from Darren, nothing was too much to ask he explained everything perfectly.. will definitely be going back to this store in future!!

Réponse de Vodafone UK - Newport IOW
Came into store earlier in the week to see about home broadband for my mum. Charlie was very helpful and didn't pressure me to buy it right away, I was very happy with my experience and will be back in.

Réponse de Vodafone UK - Newport IOW
Deniz was brilliant at explaining all the options and helped me choose the right phone for me. Very patient with me - excellent customer skills! Thank you Deniz!

Réponse de Vodafone UK - Newport IOW
Vodafone’s staff are great. Specially charlie of vodafone Newport.

Réponse de Vodafone UK - Newport IOW
Charlie was fantastic selling me my pixel 8 pro

Réponse de Vodafone UK - Newport IOW
Very helpful didn’t try to sell me the most expensive package choosing to sell one that suited my needs better. Thanks for the help

Réponse de Vodafone UK - Newport IOW
Darren was very helpful in choosing my new phone and contract

Réponse de Vodafone UK - Newport IOW
Very helpful and knowledgeable person - Darren - served us. Thank you.

Réponse de Vodafone UK - Newport IOW
Charlie was great he was very helpful and knowledgeable

Réponse de Vodafone UK - Newport IOW
Deniz served me today when upgrading my contract. She was incredibly helpful! Highly recommend

Réponse de Vodafone UK - Newport IOW
Charlie was an absolutely superb advisor answered all my questions professionally 5 stars 👌

Réponse de Vodafone UK - Newport IOW
Danny and Laura were great. Very knowledgeable and down to earth. Made the process of swapping from O2 simple, I could of stayed in there for hours chatting to them both. Definitely reward these two as they are clearly an asset to the branch.

Réponse de Vodafone UK - Newport IOW
Rob has been very helpful and a pleasure to deal with
Thankyou

Réponse de Vodafone UK - Newport IOW
Rob and his team in the Newport IOW store are 1st class. Their customer service is always on point, their knowledge base is hugely impressive and....they never fail to have time and a smile for all of their customers. We are very lucky to have such an awesome bunch to deal with face to face. Thank you!

Réponse de Vodafone UK - Newport IOW
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