Vodafone UK - Newport IOW Avis 

196
TrustScore 5 sur 5

4,9

53 High Street, PO30 1SB Newport IOW, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Today I visited the Newport branch due to having several queries with my 2 phones. I saw Lottie who was so helpful, polite and professional. I cannotbtgank her enough for sorting my queries and I am v... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Dan was amazing! He was exceptionally knowledgable and helpful and he really knew his stuff! He made the process of buying and starting up a new phone really simple and explained everything to us ver... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Popped into the Vodafone store in Newport and was helped by Deniz. Honestly, she was brilliant! Super friendly, really patient, and explained everything in a way that actually made sense. Nothing felt... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Dan and Lottie were amazing! They were both super friendly, approachable, and really knew their stuff. Dan explained everything clearly and made sure I had the best deal, while Lottie was so helpful a... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 53 High Street, PO30 1SB, Newport IOW, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

196 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,9

Tous les avis

(196)

41 724 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent service

28 novembre 2023
Avis spontané
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Réponse de Vodafone UK - Newport IOW

Hey Rebecca,

It's great to hear your feedback, thanks for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Phone upgrade

Just upgraded my contract in store - Scott guided me through the process and talked me through all the different offers so I could get the best value for money. He was super helpful and informative! I’m looking forward to my new phone arriving :)

23 novembre 2023
Avis spontané
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Réponse de Vodafone UK - Newport IOW

Hi Leanne,

Thank you for taking the time to review, and share this great feedback for Scott.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent

Excellent, as usual!

21 novembre 2023
Avis spontané
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Réponse de Vodafone UK - Newport IOW

Hi Sally,

Thanks for sharing your experience here. If you ever need any further help, there’s a useful Help and Support section, on our website here: https://support.vodafone.co.uk/

Thanks again,
Vodafone Social Media team

Noté 5 sur 5 étoiles

Dan was incredibly helpful

Dan was incredibly helpful. Very charming manner

17 novembre 2023
Avis spontané
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Réponse de Vodafone UK - Newport IOW

Hey Spencer,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Amazing

Dan was amazing!
Very polite, helpful and helped with 2/3 devices and accounts in one hit as my mother is useless!
Highly recommend the Newport Isle of Wight shop but, especially Dan!!

13 novembre 2023
Avis spontané
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Réponse de Vodafone UK - Newport IOW

Hey Holly,

Thanks for letting us know what an amazing job Dan did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Really good experience

Really good experience, and Darren was awesome helping me out and sorting my plan out

9 novembre 2023
Avis spontané
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Réponse de Vodafone UK - Newport IOW

Hi. Thank you for your review for Darren. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent customer service from Darren

Excellent customer service from Darren, nothing was too much to ask he explained everything perfectly.. will definitely be going back to this store in future!!

6 novembre 2023
Avis spontané
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Réponse de Vodafone UK - Newport IOW

Hey Hannah,

Thanks for letting us know what an amazing job Darren did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Came into store earlier in the week to…

Came into store earlier in the week to see about home broadband for my mum. Charlie was very helpful and didn't pressure me to buy it right away, I was very happy with my experience and will be back in.

2 novembre 2023
Avis spontané
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Réponse de Vodafone UK - Newport IOW

Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent customer service…

Deniz was brilliant at explaining all the options and helped me choose the right phone for me. Very patient with me - excellent customer skills! Thank you Deniz!

4 novembre 2023
Avis spontané
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Réponse de Vodafone UK - Newport IOW

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Vodafone’s staff are great

Vodafone’s staff are great. Specially charlie of vodafone Newport.

31 octobre 2023
Avis spontané
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Réponse de Vodafone UK - Newport IOW

Hi Sandesh,

Thanks for taking the time to review and share this great feedback for Charlie.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very helpful didn’t try to sell me the…

Very helpful didn’t try to sell me the most expensive package choosing to sell one that suited my needs better. Thanks for the help

28 octobre 2023
Avis spontané
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Réponse de Vodafone UK - Newport IOW

Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Darren was very helpful

Darren was very helpful in choosing my new phone and contract

25 octobre 2023
Avis spontané
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Réponse de Vodafone UK - Newport IOW

Hi Terri. Thank you for your review for Darren. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very helpful and knowledgeable person

Very helpful and knowledgeable person - Darren - served us. Thank you.

25 octobre 2023
Avis spontané
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Réponse de Vodafone UK - Newport IOW

Hi Carol. Thank you for your review for Darren. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Charlie was great he was very helpful…

Charlie was great he was very helpful and knowledgeable

18 octobre 2023
Avis spontané
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Réponse de Vodafone UK - Newport IOW

Hi Jenna,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Deniz served me today when upgrading my…

Deniz served me today when upgrading my contract. She was incredibly helpful! Highly recommend

17 octobre 2023
Avis spontané
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Réponse de Vodafone UK - Newport IOW

Hi Liam,

This is a great review for Deniz. I’m glad to hear you found the best option for you when visiting the store.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Noté 5 sur 5 étoiles

Charlie was an absolutely superb…

Charlie was an absolutely superb advisor answered all my questions professionally 5 stars 👌

16 octobre 2023
Avis spontané
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Réponse de Vodafone UK - Newport IOW

Hi Jake,

Thanks for sharing this review for Charlie. If you ever need any further help, there’s a useful Help and Support section, on our website here:
https://support.vodafone.co.uk/

Thanks again,
Vodafone Social Media team

Noté 5 sur 5 étoiles

Danny and Laura were great

Danny and Laura were great. Very knowledgeable and down to earth. Made the process of swapping from O2 simple, I could of stayed in there for hours chatting to them both. Definitely reward these two as they are clearly an asset to the branch.

20 septembre 2023
Avis spontané
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Réponse de Vodafone UK - Newport IOW

Hi Carl. Thank you for your review for both Danny and Laura. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Rob has been very helpful and a…

Rob has been very helpful and a pleasure to deal with
Thankyou

31 août 2023
Avis spontané
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Réponse de Vodafone UK - Newport IOW

Hi Laura. Thank you for your review for Rob. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

The Newport Vodafone Team are 1st Class!

Rob and his team in the Newport IOW store are 1st class. Their customer service is always on point, their knowledge base is hugely impressive and....they never fail to have time and a smile for all of their customers. We are very lucky to have such an awesome bunch to deal with face to face. Thank you!

29 août 2023
Avis spontané
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Réponse de Vodafone UK - Newport IOW

Hi Lo,

Thanks for taking the time to review and share your feedback with us! We appreciate it. We're really pleased to hear the experience you had in our store, and how Robt and his team have been able to help you.

If you ever require help, feel free to pop us over a message on a Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

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