For years, I have been a Vodafone customer simply because of the superb customer service the team always provides: very professional and super helpful assistants in the Nottingham store. Special thank... Voir plus
L'entreprise a répondu
34 Clumber Street, NG1 3GB NOTTINGHAM, GB
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For years, I have been a Vodafone customer simply because of the superb customer service the team always provides: very professional and super helpful assistants in the Nottingham store. Special thank... Voir plus
L'entreprise a répondu
One of the better customer experiences I’ve had recently. I think the lady who helped me said her name was Santa, great customer service, very polite and friendly.
L'entreprise a répondu
Experience was fantastic minus the computer system. The associate that helped us was lovely and was very helpful with everything we needed. We’ve been with Vodafone for years and what always lets them... Voir plus
L'entreprise a répondu
Aasiyah and Tom - both absolutely brilliant. All explained and hoping fitting and a seamless change over from high expense. Aasiyah talked me through everything and all offers available and adding tha... Voir plus
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Écrit par l'entreprise
34 Clumber Street, NG1 3GB, NOTTINGHAM, Royaume-Uni
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Sam at the vodafone store was extremely helpful, kind and understanding. I had loads of trouble trying to get my phone exchange sorted on the phone, but Sam was able to advise me straight away and quite quickly as well! He made sure as a customer I left the shop happy and i am extremely grateful :) - thank you sam :)

Réponse de Vodafone UK - Nottingham
Rich was very helpful, very welcoming, and was informed on all products

Réponse de Vodafone UK - Nottingham

Réponse de Vodafone UK - Nottingham
Zachary was very polite, friendly and helpful with an interest I had for a fone. He explained everything to me. I've been with Vodafone for approx 20 hrs and I would not change from Vodafone. They have always been polite and helpful every time I've been.

Réponse de Vodafone UK - Nottingham
Richard was absolutely wonderful in solving my problem. Extremely cheerful and kind, he fixed an issue that was making me anxious all morning in minutes.

Réponse de Vodafone UK - Nottingham
Sam was just brilliant
He took his time to understand what I wanted and didn't rush me.
He was friendly and polite.
I would recommend him to my friends and family.
Keep up the great work Sam.

Réponse de Vodafone UK - Nottingham
Handsome Rich was absolutely fantastic with helping me renew my SIM plan. 10/10 Service 👍

Réponse de Vodafone UK - Nottingham
Always polite friendly and helpful staff, been a loyal customer for over 20yrs says a lot, why I won’t switch to anywhere else

Réponse de Vodafone UK - Nottingham
Mark , at Nottingham citi centre Vodafone serviced me and must say he was excellent in explaining the package deals . and I went for a good deal
Thanks Mark !

Réponse de Vodafone UK - Nottingham
Great staff, very informative and patient. Keanu was great, thank you

Réponse de Vodafone UK - Nottingham
Excellent service from Robert, very helpful, friendly and knowledgeable in changing my phone plan.

Réponse de Vodafone UK - Nottingham
My partner and I popped into the store as I wanted to see how much it would be to upgrade and trade in my iPhone 14 Pro max to the iPhone 17 pro max. We were greeted by Rich, who was lovely and professional. He explained the pricing difference and the offer that was currently running in a way that was easy to understand. I decided I did want to upgrade and Rich took me through the upgrading and trade in process, something I’ve not done before. He made it feel easy and stress free whilst also having a lovely chat with us. I will definitely be returning to the store in future and highly recommend Rich, thanks again! :)

Réponse de Vodafone UK - Nottingham
I dealt with Rich and Robert in Branch. Their customer service was on point. They managed to get me a better deal than I am currently on. Service with a smile

Réponse de Vodafone UK - Nottingham
Great service from Rich and Rob. Very helpful, friendly and knowledgeable. Made the experience of renewing my contract so easy.
Thank you.

Réponse de Vodafone UK - Nottingham
Sasha was AMAZING! I knew what I wanted but she helped me figure out all the add in features I needed and got me the exact deal I wanted! She’s a STAR!

Réponse de Vodafone UK - Nottingham
The manager rich was so helpful, amazing customer service would definitely return to vodaphone

Réponse de Vodafone UK - Nottingham
I found my experience with Vodafone was exceptionally good. Took all the time to explain everything. Been with the company for over 6 years and would never change.

Réponse de Vodafone UK - Nottingham
Rich was incredibly knowledgeable, helpful, pleasant and just amazing! 10/10 give this man a bonus and a raise #legend

Réponse de Vodafone UK - Nottingham
Very friendly advisor very happy with the service and advice received

Réponse de Vodafone UK - Nottingham
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