I'm an O2 customer, I left my phone on the tram but s lovely chap called Glen found it told me he worked for Vodafone in Oldham. Once my contract is up I'll be coming in to see him. He was lovely and... Voir plus
L'entreprise a répondu
12 Market Place, OL1 1XE Oldham, GB
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I'm an O2 customer, I left my phone on the tram but s lovely chap called Glen found it told me he worked for Vodafone in Oldham. Once my contract is up I'll be coming in to see him. He was lovely and... Voir plus
L'entreprise a répondu
Bilal was extremely helpful. I only went in with a query and it was answered with detail. Supported my needs, helped find me the best option for my circumstances. Other staff was very nice and support... Voir plus
L'entreprise a répondu
Mo , was Outstanding and a credit to the company as I was going to change to another company, The plan i took out is with Vodafone and a much better deal. I received A 🌟🌟🌟🌟🌟plus from mo .alway... Voir plus
L'entreprise a répondu
Decided to upgrade our two iPhones. Visited the Oldham branch. Tammana was our sales person. She was patient, thorough, knowledgeable and understanding. She recommended best iPhones for us. Not nece... Voir plus
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Écrit par l'entreprise
12 Market Place, OL1 1XE, Oldham, Royaume-Uni
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I really hate changing my phone. But today in Oldham, Sarah made my experience straightforward, easy and relaxed with her extended knowledge and helpful nature.

Réponse de Vodafone UK - Oldham Town Square
Jaden at the Oldham branch goes to extra lengths to sort all problems out with my phone queries & nothing is ever too much trouble to him.

Réponse de Vodafone UK - Oldham Town Square
I have always traded with the Oldham store, never had any problems with them.

Réponse de Vodafone UK - Oldham Town Square
Great customer service from Sarah. Highly recommend.

Réponse de Vodafone UK - Oldham Town Square
We went to vodafone to upgrade my phone and the person who helped, Jaden, was great and very friendly making it a nice experience.

Réponse de Vodafone UK - Oldham Town Square
Very good customer service, very helpful in store , all round great experience today , thank you.

Réponse de Vodafone UK - Oldham Town Square
Really helpful and friendly could do enough

Réponse de Vodafone UK - Oldham Town Square
The gentlleman that I saw was extremely helpful
And assisted in everything I needed

Réponse de Vodafone UK - Oldham Town Square
Jaden
Extremely helpful, answered all my questions promptly and professionally,
Great service
Thank you

Réponse de Vodafone UK - Oldham Town Square
I can't put it in words how thrilled I am with my new service. Not only am I getting no dropouts on wifi calls (With EE I often had breakups all the time that I had to switch to 5G and even then go outside the house to get a strong enough signel). The ethernet is a lot faster but the most important thing is the router. I ended up with coming over to Vodafone because my area is now 'Full Fibre' No biggy in that but the router that EE provided (same on as BT) knocked out my home network (workgroup) so I could not access my Music, Movies, Phots, gomes and shared files on my PC when my PC was on. EE had 'openreach' out to me twice as I thought it was a network issue and a total of 3 hours at my home and they still were lost. They said it has to be you computer settings. I said 'It can't be, it works fine on the old router, just not on the new router'. EE said if I want to I could hire a network specialist at my own expense to match the new routher with the PC. After 2 hours of messing around he just said 'All you can do is use the new router for the internet and switch back to the old router for the SMB file sharing network. The problem I had there was the Old router did not work with 'Full Fibre Broadband'. In the end EE told me that if I wanted to have my home network I could buy a better router and they would accept that, but a router that supports the SMB protocols started at £250+.
Downhearted at believing I was never going to have a good broadband service AND home network on the same router I accepted that I would have to take my HDD to every room and plug into the USB sockets whenever I wanted it.
As my contract was at the end and the new contract still in it's 'cooling off period' with EE. I decided to pop in to the local Vodafone shop for a chat. The guy seemed to know exactly what I was talking about and said I should 'but no guarentee' be ok and would also save me a whopping £20 a month so I notified EE I was leaving because thier router was not suitable for my needs. On the day of connection to the service with Vodafone (Today). I have got the superfast full fibre broadband AND My home network SMB file sharing is back without any effort at all. They also give me a landline service free for incoming calls. Something that EE would not provide.
I would give Vodafone 10 stars, too good for only 5.

Réponse de Vodafone UK - Oldham Town Square

Réponse de Vodafone UK - Oldham Town Square
Pav provided an excellent service. Helpful and friendly. Received clear advice.

Réponse de Vodafone UK - Oldham Town Square
Getting out first upgrade from Vodafone for many years and the service from Johnny was really good.
Clearly explained everything, gave us so good YouTube programmes to watch and genuinely made the experience a breeze.
Thanks Jonny

Réponse de Vodafone UK - Oldham Town Square
Jonny was really helpful and couldn't do enough for us. Highly recommend going to see him if you need any help in the Vodafone shop.

Réponse de Vodafone UK - Oldham Town Square
Great customer service would recommend to anyone thanks 🙏🏻

Réponse de Vodafone UK - Oldham Town Square

Réponse de Vodafone UK - Oldham Town Square
Pav at the Oldham store was great! Always helpful and will always go out of his way to provide me with the best service. Great asset to Vodafone!

Réponse de Vodafone UK - Oldham Town Square
I went to Oldham Vodafone store, Sarah the store manager dealt with my query, she was very patient and answered all my queries and help me with my query, she was very friendly and professional.

Réponse de Vodafone UK - Oldham Town Square
Every thing was sorted out right away by Jaden did every thing great

Réponse de Vodafone UK - Oldham Town Square
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