Vodafone UK - Paignton Avis 

265
TrustScore 5 sur 5

4,9

36-38 Victoria Street, TQ4 5DN Paignton, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

I went into the shop because my phone had stopped working with mobile data. I was greeted with a smile and served straight away by Beth who sorted the problem in less than 10 minutes; even with my... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Sean and Clive are a great team. Nothing is too much trouble. They are knowledgeable and helpful. Would totally recommend to others

L'entreprise a répondu

Noté 5 sur 5 étoiles

Beth the assistant was brilliant! So helpful and friendly and knowledgeable. Will always recommend the Paignton store as ALWAYS have excellent customer service.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Best experience! Very informative and a nice easy process:) pop in and see the lads! Thank you Clive for your time and saving me from an extortionate contract with another provider! If in doubt defini... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 36-38 Victoria Street, TQ4 5DN, Paignton, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

265 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,9

Tous les avis

(265)

40 120 avis reçus au cours des 12 derniers mois

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Noté 4 sur 5 étoiles

Helpful consultants but long winded…

Helpful consultants but long winded process to up grade broadband ... took 5 visits to store.

28 septembre 2024
Avis spontané
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Réponse de Vodafone UK - Paignton

Thank you for your support and review. It's always lovely to read such nice feedback.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Welcoming

Welcoming, funny and down to earth customer service

28 septembre 2024
Avis spontané
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Réponse de Vodafone UK - Paignton

Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thank you,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Amazing Experience

I visited the Vodafone Shop in Paignton today and I just wanted to say what an incredibly informative, and positive, experience it was.

I was immediately greeted with a welcoming smile by Beth - whose demeanour, by the way, was exemplary.

I didn't go into the shop to actually purchase anything!

I only went in to ask a few questions about a mobile hot spot and a sim only option - but I was treated with the same level of courtesy, and consideration, as If I was purchasing the most expensive deal in the shop.

Beth listened intentively to my enquiries and, even though I tended to drone on a bit, she never once showed any sign of impatience or lack of interest: and, given the hectic climate in which we all have to co-exist these days, this was a very rare, but much appreciated, quality indeed.

There is not much more I can say really: only to add that it was an absolute pleasure to deal with Beth today - and I cannot praise the level of the customer service I received from her, regarding my enquiry, highly enough.

In conclusion, I would have no hesitation, whatsoever, in recommending The Vodafone Shop in Paignton and would encourage anyone with a Vodafone enquiry to pay a visit to the shop and definitely have a word with Beth.

Top marks all round.

5 septembre 2024
Avis spontané
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Réponse de Vodafone UK - Paignton

Hey Mike,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

The assistant Beth was excellent

The assistant Beth was excellent, Her patience showed consistently, and she provided clear and concise information at all times.
The level of knowledge she had was outstanding, she made the whole process of swapping and upgrading two phones streamlined and painless.
Top class customer interaction. Well done

24 août 2024
Avis spontané
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Réponse de Vodafone UK - Paignton

Hey Martyn,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

What an amazing team!

I went into the shop because my phone had stopped working with mobile data.
I was greeted with a smile and served straight away by Beth who sorted the problem in less than 10 minutes; even with my incessant chatter as a distraction!
The male worker, whose name I unfortunately didn't get, was also very polite whilst I was there.
Thoroughly impressed with the service I received :)

23 août 2024
Avis spontané
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Réponse de Vodafone UK - Paignton

Hi Samantha,

Thanks for taking the time to review and sharing this feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

The man that served me "Clive" didn't…

The man that served me "Clive" didn't only sort me out with a new sim card for my son, but reduced my monthly bill by changing the tariffs on my existing contracts.

Thank you Clive

Incredible service.

16 août 2024
Avis spontané
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Réponse de Vodafone UK - Paignton

Hello Kurt,

Thanks for writing a review and recommendation. It's wonderful that you received a great experience with Clive, it's certainly what we like to hear!

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Store staff were super friendly and…

Store staff were super friendly and helpful. Tried to solve issues for me even though it should've been the technical head team. Kept me informed in an appropriate way and let me know about how things were progressing. Very friendly and helpful staff. Thank you

14 août 2024
Avis spontané
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Réponse de Vodafone UK - Paignton

Hello Kirsty,

This is fantastic to hear! Thanks for the review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Beth was absolutely amazing!

Beth was absolutely amazing in Paignton. Not only was she knowledgeable, but also made the daunting experience fun.

2 août 2024
Avis spontané
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Réponse de Vodafone UK - Paignton

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3ICUxW or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Beth was so helpful and friendly

1 août 2024
Avis spontané
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Réponse de Vodafone UK - Paignton

Hi Michelle,

Thank you for reviewing and sharing this feedback for Beth.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

I've seen Clive today

I've seen Clive today. He was lovely and helped me out. Fixed my problem, I had with my old old. Clive was happy to help.

23 juillet 2024
Avis spontané
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Réponse de Vodafone UK - Paignton

Hi Kate,

Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and Clive was able to resolve the issue.

If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.

Thanks,
The Vodafone Social Media Team

Noté 5 sur 5 étoiles

Che is excellent and has given very…

Che is excellent and has given very good service and understanding!

22 juillet 2024
Avis spontané
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Réponse de Vodafone UK - Paignton

Hey Paul,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Fantastic service Clive

Fantastic service Clive

21 juillet 2024
Avis spontané
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Réponse de Vodafone UK - Paignton

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very efficient and helpful service

Very efficient and helpful service.
Saved me a lot of heartache and worry.

11 juillet 2024
Avis spontané
Logo de Vodafone UK - Paignton

Réponse de Vodafone UK - Paignton

Hi Nigel,

These are lovely kind words of feedback for our Paignton store. Thanks for taking your time to support us. If you ever need anything, please send us a message through Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Noté 5 sur 5 étoiles

Me and my husband came in to get a…

Me and my husband came in to get a contact phone we had Clive help us with everything, he was so helpful and polite also helped us set up our new phones

3 juillet 2024
Avis spontané
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Réponse de Vodafone UK - Paignton

Hi Carly,

Thank you for your review and feedback for Clive.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Fantastic

Fantastic. Great service

2 juillet 2024
Avis spontané
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Réponse de Vodafone UK - Paignton

Hi Andrew, thanks for your awesome feedback.
All the best, The Vodafone Social Media Team

Noté 5 sur 5 étoiles

Dom in the paignton store and Clive the…

Dom in the paignton store and Clive the day before where great and I got what I wanted plus saved money on plan

16 juin 2024
Avis spontané
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Réponse de Vodafone UK - Paignton

Hi Jordan,

It's great to hear about your recent experience and feedback for Dom. Thanks for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very helpful kind and friendly

Very helpful kind and friendly

15 juin 2024
Avis spontané
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Réponse de Vodafone UK - Paignton

Hi Jess,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Friendly professional interaction with…

Friendly professional interaction with Che . Beyond compare.

15 juin 2024
Avis spontané
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Réponse de Vodafone UK - Paignton

Hi Graham,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Nice to chat over all your requirements…

Nice to chat over all your requirements face to face. Fully understood what I required and that is why I chose to move to Vodafone

31 mai 2024
Avis spontané
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Réponse de Vodafone UK - Paignton

Hi Martin,

Thank you for taking the time to review and sharing this feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

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