Vodafone UK - Penzance Avis 

171
TrustScore 5 sur 5

4,9

14 The Terrace, Market Jew Street, TR18 2TZ Penzance, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

A fantastic experience! Matthew talked me through all my device and airtime options and got me the best new phone and plan with no hassle. Most importantly, no hard sell!!

Noté 5 sur 5 étoiles

Maddi was super helpful! Patient, listened to our needs and saved us £5 p/m on our broadband as well as sorting our requirements for holiday travel. Thank you Maddi!

L'entreprise a répondu

Noté 5 sur 5 étoiles

I came into the Penzance store after dropping my phone. Matt pointed out I was due an upgrade, patiently helped me select the right plan and helped me set up my new phone. He turned a disaster into a... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Hollie was absolutely lovely. She made the whole process smooth and friendly, and I really appreciated that she gave me different options to choose from, as I’d like to try something different. She di... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 14 The Terrace, Market Jew Street, TR18 2TZ, Penzance, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

171 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(171)

40 266 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

The guys in the Penzance store are very…

The guys in the Penzance store are very helpful and knowledgeable.

30 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Penzance

Hey Vivienne,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Holly and Matt are always most helpful…

Holly and Matt are always most helpful when I call into the shop, and invariably sorting my minor issues out. Well recommended.

30 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Penzance

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Matt and Hollie were extremely helpful…

Matt and Hollie were extremely helpful and made the whole process very easy and enjoyable

27 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Penzance

Hey Alison,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Friendly and professional

Friendly, professional and sorted all queries in one visit, broadband, data etc

14 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Penzance

Hey Gillian,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Matt and boss Hollie were amazing

Matt and boss Hollie were amazing, very helpful and patient. excellent service. Well done Vodafone Penzance!

13 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Penzance

Hey Huw,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

On renewing my phone i found the…

On renewing my phone i found the manager Hollie and Matt very efficient in their approach in dealing with the customer and could highly recommend them to my friends and the way that the shop has handled my phone. Your always made very welcome at all times and these 2 member of staff should have some sort of recognition for their professionalism. Thank you very much

28 novembre 2025
Avis spontané
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Réponse de Vodafone UK - Penzance

Hey John,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Hollie and Matt.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great experience and hollie was…

Great experience and hollie was amazingly helpful

13 novembre 2025
Avis spontané
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Réponse de Vodafone UK - Penzance

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles
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Réponse de Vodafone UK - Penzance

Hi. We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Matt in penzance store was amazing

Matt in penzance store was amazing. Helpful and knowledgable

7 novembre 2025
Avis spontané
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Réponse de Vodafone UK - Penzance

Hi. We're happy to hear that you had such a positive experience. We appreciate you letting us know about the helpful service you received in our store. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Thank you for my great service with Matt

Thank you for my great service with Matt, very friendly and helpful!

5 novembre 2025
Avis spontané
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Réponse de Vodafone UK - Penzance

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Vodafone Penzance

Matt in Vodafone Penzance was brilliant- very knowledgeable and gave us great service. Really recommend this branch.

25 octobre 2025
Avis spontané
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Réponse de Vodafone UK - Penzance

Hi. We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Joanne who was filling in at the…

Joanne who was filling in at the Penzance branch. From her normal shop in Truro. She went above and beyond to help sort me out with a query on closing my late father's account.
She also got me sorted with a new account for myself. A smile and politeness goes a long way.

20 octobre 2025
Avis spontané
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Réponse de Vodafone UK - Penzance

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I like the company

The company are great they are friendly and helpful and polite and amazing and brilliant and fabulous and fantastic at what they are doing and I do like their service

17 octobre 2025
Avis spontané
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Réponse de Vodafone UK - Penzance

Hi Neil. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent and lovely team members very…

Excellent and lovely team members very helpful and kind

16 octobre 2025
Avis spontané
Logo de Vodafone UK - Penzance

Réponse de Vodafone UK - Penzance

Hi Kirstiee. Thank you for your review for the team. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Thanks Hollie for all your patience and…

Thanks Hollie for all your patience and time spent helping set up 3 new contracts, far better than talking to a chat bot!

30 septembre 2025
Avis spontané
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Réponse de Vodafone UK - Penzance

Hey Eliza, ​

Thanks for the lovely review and fantastic support for Hollie. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​

Thanks again, ​

Vodafone Social Media Team

Noté 5 sur 5 étoiles

Matt was fantastic setting up our new…

Matt was fantastic setting up our new device

29 septembre 2025
Avis spontané
Logo de Vodafone UK - Penzance

Réponse de Vodafone UK - Penzance

Hey Julie,

Thanks for the lovely review and fantastic support for Matt. It's always a pleasure to read such kind words.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent service and great advice

Excellent service and great advice. Matt was very informative, professional and friendly.

29 septembre 2025
Avis spontané
Logo de Vodafone UK - Penzance

Réponse de Vodafone UK - Penzance

Hey Lynn,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent service great knowledge.

Excellent service great knowledge.
Would not use anyone else.

29 septembre 2025
Avis spontané
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Réponse de Vodafone UK - Penzance

Hey Arthur,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Perfect service from Hollie

26 septembre 2025
Avis spontané
Logo de Vodafone UK - Penzance

Réponse de Vodafone UK - Penzance

Hey Dennis,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service

Great service, fast & efficient.

29 août 2025
Avis spontané
Logo de Vodafone UK - Penzance

Réponse de Vodafone UK - Penzance

Hey Andrew,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

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