A fantastic experience! Matthew talked me through all my device and airtime options and got me the best new phone and plan with no hassle. Most importantly, no hard sell!!
L'entreprise a répondu
14 The Terrace, Market Jew Street, TR18 2TZ Penzance, GB
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A fantastic experience! Matthew talked me through all my device and airtime options and got me the best new phone and plan with no hassle. Most importantly, no hard sell!!
L'entreprise a répondu
Maddi was super helpful! Patient, listened to our needs and saved us £5 p/m on our broadband as well as sorting our requirements for holiday travel. Thank you Maddi!
L'entreprise a répondu
I came into the Penzance store after dropping my phone. Matt pointed out I was due an upgrade, patiently helped me select the right plan and helped me set up my new phone. He turned a disaster into a... Voir plus
L'entreprise a répondu
Collected new phones yesterday, ran into problems setting up went back to vodaphone Penzance and both Beth’s were amazing helping us solve our issues. We also witnessed them with three other customer... Voir plus
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Écrit par l'entreprise
14 The Terrace, Market Jew Street, TR18 2TZ, Penzance, Royaume-Uni
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Hollie and matt were both brilliant. Very helpful

Réponse de Vodafone UK - Penzance
Holly was very helpful sorting out new contracts with roaming and spend limits etc. Really appreciated it!

Réponse de Vodafone UK - Penzance
Collected new phones yesterday, ran into problems setting up went back to vodaphone Penzance and both Beth’s were amazing helping us solve our issues. We also witnessed them with three other customers which they gave the same standard of of service. Please look after these girls because there is not many people that amazing out there at the moment.

Réponse de Vodafone UK - Penzance
The two ladies who helped me to decide on my upgrades were extremely helpful with a very professional but friendly approach. They explained things well that was easily understandable and gave high quality customer service all round.

Réponse de Vodafone UK - Penzance
I was served by Hollie , she explained everything very clearly and this was a nice smooth transaction! she has great customer relation skills and she's going to go a long way in her career .
Well done to vodaphone and a big thanks to Hollie

Réponse de Vodafone UK - Penzance

Réponse de Vodafone UK - Penzance
Staff very friendly and helpful, Beth served me and helped to get the best Wi-Fi deal. I wouldn’t have been able to do it without her help! Thank you

Réponse de Vodafone UK - Penzance
Beth and Beth2
Excellent service, really cheery and helpful
Found me a good deal
Mobile on order

Réponse de Vodafone UK - Penzance
Came into the Penzance store and was greeted by some very friendly faces. I was served by Beth 2, she was knowledgeable and thorough.

Réponse de Vodafone UK - Penzance
The friendly staff went above and beyond to help set everything to get it set up for me , Hollie and Beth were great !!

Réponse de Vodafone UK - Penzance
My experience at vodaphone was very good with Beth 2

Réponse de Vodafone UK - Penzance
Beth is an outstanding member of your team, I popped in to see if I could get an upgrade. She gave me a variety of options, so informative and allowed me to make a well-informed decision! A credit to your store

Réponse de Vodafone UK - Penzance
Beth sorted out my emails that I have been struggling with for ages

Réponse de Vodafone UK - Penzance
Very nice to speak to a friendly staff face to face & knew the best option for me thank you Hollie

Réponse de Vodafone UK - Penzance
Beth was very welcoming & such a lovely member of staff. Very helpful

Réponse de Vodafone UK - Penzance

Réponse de Vodafone UK - Penzance
Your member of staff was so efficient , friendly and polite . He answered all our questions with clear explanations . His suggestion of a dongle for our caravan was excellent . Wish I had one years ago .
I don’t feel rushed and felt that Christopher definitely went the extra mile with his service . He was friendly , happy and welcoming and I am sure a real asset to your business . Please pass on our thanks Debbie Harvey

Réponse de Vodafone UK - Penzance

Réponse de Vodafone UK - Penzance
Holly looked after us so we’ll, incredibly knowledgeable about the various phone’s & packages, explained everything really clearly & helped us fix a few other Apple issues.
Thank you Holly you made our day

Réponse de Vodafone UK - Penzance
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