Vodafone UK - Penzance Avis 

174
TrustScore 5 sur 5

4,9

14 The Terrace, Market Jew Street, TR18 2TZ Penzance, GB


Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

A fantastic experience! Matthew talked me through all my device and airtime options and got me the best new phone and plan with no hassle. Most importantly, no hard sell!!

L'entreprise a répondu

Noté 5 sur 5 étoiles

Maddi was super helpful! Patient, listened to our needs and saved us £5 p/m on our broadband as well as sorting our requirements for holiday travel. Thank you Maddi!

L'entreprise a répondu

Noté 5 sur 5 étoiles

I came into the Penzance store after dropping my phone. Matt pointed out I was due an upgrade, patiently helped me select the right plan and helped me set up my new phone. He turned a disaster into a... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Collected new phones yesterday, ran into problems setting up went back to vodaphone Penzance and both Beth’s were amazing helping us solve our issues. We also witnessed them with three other customer... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 14 The Terrace, Market Jew Street, TR18 2TZ, Penzance, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

174 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Comment cette entreprise utilise Trustpilot

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4,9

Tous les avis

(174)

40 694 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Hollie and matt were both brilliant

Hollie and matt were both brilliant. Very helpful

16 septembre 2023
Avis spontané
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Réponse de Vodafone UK - Penzance

Hey Paul,

Thanks for taking the time to review. It's great to hear your feedback and how both Hollie and Matt provided such great service.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

V friendly and knowledgeable staff

Holly was very helpful sorting out new contracts with roaming and spend limits etc. Really appreciated it!

31 août 2023
Avis spontané
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Réponse de Vodafone UK - Penzance

Hi Ingrid,

Thanks for taking the time to review! It's great to hear Holly has been able to help you.

Should you ever have any questions feel free to pop us over a message on via Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Collected new I phone 14’s yesterday

Collected new phones yesterday, ran into problems setting up went back to vodaphone Penzance and both Beth’s were amazing helping us solve our issues. We also witnessed them with three other customers which they gave the same standard of of service. Please look after these girls because there is not many people that amazing out there at the moment.

20 juillet 2023
Avis spontané
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Réponse de Vodafone UK - Penzance

Hey Richard,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Beth 1 & Beth 2 Penzance a credit to Vodaphone

The two ladies who helped me to decide on my upgrades were extremely helpful with a very professional but friendly approach. They explained things well that was easily understandable and gave high quality customer service all round.

20 juillet 2023
Avis spontané
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Réponse de Vodafone UK - Penzance

Hey,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

✅️Phone upgrade samsung s23 ultra ✅️

I was served by Hollie , she explained everything very clearly and this was a nice smooth transaction! she has great customer relation skills and she's going to go a long way in her career .
Well done to vodaphone and a big thanks to Hollie

3 juin 2023
Avis spontané
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Réponse de Vodafone UK - Penzance

Hi Rob,

This is such an amazing review for Hollie. Thanks for sharing your kind words and feedback.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Noté 5 sur 5 étoiles

Excellent experience

Excellent experience… well done to the two gals

17 juillet 2023
Avis spontané
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Réponse de Vodafone UK - Penzance

Hi Nigel,

Thanks for sharing your kind words and feedback for our Penzance store.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Noté 5 sur 5 étoiles

Staff very friendly and helpful

Staff very friendly and helpful, Beth served me and helped to get the best Wi-Fi deal. I wouldn’t have been able to do it without her help! Thank you

20 juin 2023
Avis spontané
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Réponse de Vodafone UK - Penzance

Hi Shauna, It's really great to see Beth was able to find you a great deal!
Thanks for your awesome feedback, The Vodafone Social Media Team

Noté 5 sur 5 étoiles

Beth and Beth2

Beth and Beth2
Excellent service, really cheery and helpful
Found me a good deal
Mobile on order

27 juin 2023
Avis spontané
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Réponse de Vodafone UK - Penzance

Hi Debbie,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very friendly and helpful staff

Came into the Penzance store and was greeted by some very friendly faces. I was served by Beth 2, she was knowledgeable and thorough.

26 juin 2023
Avis spontané
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Réponse de Vodafone UK - Penzance

Hi Dylan,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

The staff couldn't do enough to help

20 juin 2023
Avis spontané
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Réponse de Vodafone UK - Penzance

Hey Barry,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

The friendly staff went above and…

The friendly staff went above and beyond to help set everything to get it set up for me , Hollie and Beth were great !!

23 mai 2023
Avis spontané
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Réponse de Vodafone UK - Penzance

Hey Robert,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

My experience at vodaphone was very good

My experience at vodaphone was very good with Beth 2

20 juin 2023
Avis spontané
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Réponse de Vodafone UK - Penzance

Hey Lola,

Thank you for your support and review. It's always lovely to read such nice feedback.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Beth M

Beth is an outstanding member of your team, I popped in to see if I could get an upgrade. She gave me a variety of options, so informative and allowed me to make a well-informed decision! A credit to your store

20 juin 2023
Avis spontané
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Réponse de Vodafone UK - Penzance

Hey Eleanor,

Thanks for letting us know what an amazing job Beth did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Beth sorted out my emails that I have…

Beth sorted out my emails that I have been struggling with for ages

19 juin 2023
Avis spontané
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Réponse de Vodafone UK - Penzance

Hey Sandra,

Thanks for letting us know what an amazing job Beth did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

A friendly face

Very nice to speak to a friendly staff face to face & knew the best option for me thank you Hollie

29 mai 2023
Avis spontané
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Réponse de Vodafone UK - Penzance

Hi Andrew,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Beth was very welcoming & such a lovely…

Beth was very welcoming & such a lovely member of staff. Very helpful

9 mai 2023
Avis spontané
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Réponse de Vodafone UK - Penzance

Hi. Thank you for your review for Beth. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Beth was great

Beth was great, extremely helpful and solved my issue, ☺️

5 mai 2023
Avis spontané
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Réponse de Vodafone UK - Penzance

Hey Michael,

Thank you for your support and review. It's always lovely to read such nice feedback.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Your member of staff was excellent

Your member of staff was so efficient , friendly and polite . He answered all our questions with clear explanations . His suggestion of a dongle for our caravan was excellent . Wish I had one years ago .
I don’t feel rushed and felt that Christopher definitely went the extra mile with his service . He was friendly , happy and welcoming and I am sure a real asset to your business . Please pass on our thanks Debbie Harvey

22 mars 2023
Avis spontané
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Réponse de Vodafone UK - Penzance

Hi Debbie,

This really is an amazing review to read for Christopher. Thanks for taking your time to share your experience and in detail with how he helped you.

It's great to hear you support. We're here to help if you need anything in the future and you can reach us by dropping us a message either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Noté 5 sur 5 étoiles

Holly was really helpful

Holly was really helpful. Thanks!

13 avril 2023
Avis spontané
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Réponse de Vodafone UK - Penzance

Hey Dean,

Thanks for the support and the great review for Holly!

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Brilliant friendly staff

Holly looked after us so we’ll, incredibly knowledgeable about the various phone’s & packages, explained everything really clearly & helped us fix a few other Apple issues.
Thank you Holly you made our day

12 avril 2023
Avis spontané
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Réponse de Vodafone UK - Penzance

Hey Sophie,

It's great to hear that Holly was able to help get everything resolved for you and that she left such a good impression!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

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