Called in to Vodafone Preston with technical issue on my vodafone phone. Saw 'Matt', who was brilliant at sorting my issue out.
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D&B Unit, 16 Fishergate, PR1 3NN Preston, GB
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Called in to Vodafone Preston with technical issue on my vodafone phone. Saw 'Matt', who was brilliant at sorting my issue out.
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Afy,, Assistant Manager was so helpful and accommodating. He didn't push us into anything but explained everything in detail. Great experience. Great person to help us plus Rishi , who completed the... Voir plus
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Been into the Preston store today, together with my husband. We were interested in a new plan for both as well as new phones as our old network does not seem interested keeping their customers. The sa... Voir plus
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Once again I was served by Rishi who provides an exceptional level of customer care. As I am in my seventies he ensures my new plan is explained in great detail , sorts out the best deal , answers al... Voir plus
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Écrit par l'entreprise
D&B Unit, 16 Fishergate, PR1 3NN, Preston, Royaume-Uni
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Thanks jabbir for a great store experience, I will recommend my family and friends to visit you in store.

Réponse de Vodafone UK - Preston
I had a great experience with Rishi from Vodafone's customer care. He was knowledgeable, attentive, and communicated clearly, which made my issue much easier to resolve. Rishi's friendly demeanor and patience stood out, showing Vodafone’s commitment to customer satisfaction.
To enhance service further, regular training for all representatives could help maintain this high standard. Overall, I appreciate the support and professionalism I received.

Réponse de Vodafone UK - Preston
Staff was very good and explained everything in details.

Réponse de Vodafone UK - Preston
My account (app) was locked and he really helped me sort all the problems out and explained the problem in detail very clearly. Definitely recommend him 100%

Réponse de Vodafone UK - Preston
Excellent service. Found what I needed quickly and efficiently with no hard sell

Réponse de Vodafone UK - Preston
Ive been coming to jabs for 10 years always exceptional service. Thanks you credit to codafone.

Réponse de Vodafone UK - Preston
I went into the Vodafone shop for served by jabs, great customer service and a wonderful guy. Thanks

Réponse de Vodafone UK - Preston
Went in the Vodaphone shop and was served by Jabs. He was so helpful and friendly. He sorted me a great deal out was a great friendly guy.

Réponse de Vodafone UK - Preston

Réponse de Vodafone UK - Preston
Jabbir was very helpful, found a great deal on my new phone upgrade. Great customer service

Réponse de Vodafone UK - Preston
Special thanks for Mr Afy and his other two colleagues! :) I don't know how to thank for a professional &friendly same time service at Preston store. I had received not only a nice welcome at the store but also an additional help with my case. Especially, I am grateful for an individual approach to my case and lots of patience alongside. Communication with Mr Afy was very smooth and clear. He provided me with lots of information I needed and made sure if I receive my order at the right time which was very important to me.
I could write an essay about how wonderfully mr Afy and his colleagues do their job at Preston branch but I may just stop here on briefly repeating my thanks
THANK YOU
Kate

Réponse de Vodafone UK - Preston
Rishi is great person. He helped me friendly! Thank you for the SIM help

Réponse de Vodafone UK - Preston
Jabir was very helpful and polite and dealt with me very well

Réponse de Vodafone UK - Preston
Went in the other day to sort my upgrade. Jabs was brilliant, got everything sorted for me there and then. Brilliant customer service, would recommend.

Réponse de Vodafone UK - Preston

Réponse de Vodafone UK - Preston
Thank you for the service! Rishi helped me with two Iphone 16 pro max and also helped to explain the contract in detail. Thank you

Réponse de Vodafone UK - Preston
We visited Vodafone in Preston today and Rishi was very polite , helpful and friendly. He was explaining everything and was happy to answer all our questions. Very positive experience !

Réponse de Vodafone UK - Preston

Réponse de Vodafone UK - Preston
Great service by Rishi! Very friendly and helpful

Réponse de Vodafone UK - Preston
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