Vodafone UK - Retford Avis 

159
TrustScore 5 sur 5

4,9

33-35 Carolgate, DN22 6BZ Retford, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Tara was so helpful and patient she spent time with me to ensure I had the very best package for my needs and explained everything incredibly well..

L'entreprise a répondu

Noté 5 sur 5 étoiles

Older people like to come into shops as a posed to online, the girls in Retford truly looked after me and made me feel welcome

L'entreprise a répondu

Noté 5 sur 5 étoiles

Friendly staff, made you feel welcome right from the start. Explained everything clearly and always made sure that we were happy with everything discussed before progressing on. Maintained eye cont... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Who knew phone shopping could be so easy. Can’t praise this store enough. Staff were welcoming without being too much; attentive without being pushy and so friendly and helpful. Clearly knew their... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 33-35 Carolgate, DN22 6BZ, Retford, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

159 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,9

Tous les avis

(159)

40 694 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Stress free

Jo was great and from ordering my new phone to abetting it up today. Always great service from the girls in Retford store

8 février 2024
Avis spontané
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Réponse de Vodafone UK - Retford

Hi Susan,

This is a great review for Jo. I’m glad to hear you found the best option for you when visiting the store.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Noté 5 sur 5 étoiles

Great customer service

Great customer service. Very helpful and polite.
Sorted the issue straight away.

6 janvier 2024
Avis spontané
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Réponse de Vodafone UK - Retford

Hi Laura. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Megan at Vodafone

Megan was great, she explained everything thoroughly and gave me a great value deal. I will definitely be returning to Vodafone Retford.
January 2024

5 janvier 2024
Avis spontané
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Réponse de Vodafone UK - Retford

Hey Sam,

Thanks for letting us know what an amazing job Megan did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Julie is amazing

I have been with Vodafone for roughly 15 years. Since moving to the Retford area I have tried to go into store to deal with anything.

Julie is amazing. She has always tried her hardest to help me out and make sure things are sorted. She's always pleasant and extremely welcoming. Julie has always advised me on the best course of action for the situation and has spoke to 191 on my behalf to help me out knowing I have my own business to run and queries/issues need rectifying quickly.

I honestly couldn't think of anyway she could become a better advisor. Extremely knowledgeable in her field.

Credit to the company.

3 janvier 2024
Avis spontané
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Réponse de Vodafone UK - Retford

Hey Ben,

Thanks for letting us know what an amazing job Julie did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent customer service

Visited here not long ago and was impressed by the manager, Joanne. She was knowledgeable and patient with helping me sort out my phone issues. Really appreciated her friendly service. Highly recommend!

25 octobre 2023
Avis spontané
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Réponse de Vodafone UK - Retford

Hey Jordan,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Vodafone Retford is truly exceptional

Vodafone Retford is truly exceptional and a significant credit to Vodafone. Julie convinced me to switch to Vodafone about 6 years ago, and I've never looked back. The service is exceptional, the team is very knowledgeable, and it's always a pleasure to visit, greeted by such an enthusiastic team ready to help in every way possible.
Shout out to Julie, if you are ever in doubt about choices and want a fair deal go see her, best decision you'll make and you'll understand where this review comes from!

1 décembre 2023
Avis spontané
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Réponse de Vodafone UK - Retford

Hey Calum,

Thanks for the lovely review and fantastic support forJulie .

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Julie was Great

Julie was Great, she sorted everything out for me.

7 décembre 2023
Avis spontané
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Réponse de Vodafone UK - Retford

Hey Christopher,

Thanks for letting us know what an amazing job Julie did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Customer Experience

Needed to update information on my partners phone as we were both paying over the odds on both accounts.
The lady in the Vodaphone shop Joanne Store Manager at Retford was very helpful and reduced our monthly payments also setting my wife on Spotify so we don't have to listen to the same music 10/10 would definitely recommend coming back thank you for your time.

23 novembre 2023
Avis spontané
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Réponse de Vodafone UK - Retford

Hey,

Thanks for letting us know what an amazing job Joanne did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Customer service

Good morning, went into store as i had issues with my signal at home. Julie was really helpful on giving me advice, and making sure everything was ok with my device. Great service and very patient. Thankyou! :)

21 novembre 2023
Avis spontané
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Réponse de Vodafone UK - Retford

Hey Becky,

Thanks for letting us know what an amazing job Julie did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Professional and understanding

I had great service by Joanne in the Retford branch who put my mind at rest and made sure changing my phone was easy and stress free.

21 novembre 2023
Avis spontané
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Réponse de Vodafone UK - Retford

Hi Lorraine,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Always great service in this store

Always great service in this store, wouldn't go anywhere else.

11 novembre 2023
Avis spontané
Logo de Vodafone UK - Retford

Réponse de Vodafone UK - Retford

Hi John,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Exceptional customer service

Visited the Retford store today as I had lost my business phone.
Staff as always exceptional and Iulia was absolutely outstanding.
Understood the situation and was 'up and running' , all sorted in less than 20 minutes.
I have used this store on several occassions and the personal service and consideration and knowledge is always first class.
A shining example of customer satisfaction.
Retford should be proud to have this jewel of a store.

3 octobre 2023
Avis spontané
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Réponse de Vodafone UK - Retford

Hi Graham,

This is amazing review for Lulia and our Retford store. Thanks for your kind words and taking your time to share the experience

We're always here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

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