Vodafone UK - Ross On Wye Avis 

260
TrustScore 5 sur 5

5,0

50a Broad Street, HR9 7DY ROSS-ON-WYE, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Excellent service from Kevin, we needed a new phone and he sorted everything out for us no problems, very pleased with vodaphone

L'entreprise a répondu

Noté 5 sur 5 étoiles

Kevin in our local store ross on wye was a brilliant help in making my phone reusable by removing virus apps.

L'entreprise a répondu

Noté 5 sur 5 étoiles

We come to the Ross on Wye Vodafone store once a year to sort put our phone contracts, broadband etc and have always found Kevin and his staff to be extremely helpful. We don't feel pushed into buying... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 50a Broad Street, HR9 7DY, ROSS-ON-WYE, Royaume-Uni

5,0

Excellent

TrustScore 5 sur 5

260 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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5,0

Tous les avis

(260)

41 418 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Kevin sorted out my phone upgrade and…

Kevin sorted out my phone upgrade and showed me how to use it! Highly recommended!

19 juin 2024
Avis spontané
Logo de Vodafone UK - Ross On Wye

Réponse de Vodafone UK - Ross On Wye

Hey Carole,

Thanks for sharing this 5 star feedback with us!

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Nathan at the Ross-on-Wye shop

Nathan at the Ross-on-Wye shop has always been helpful. Today he quickly solved my two issues and then solved two more that I had not gone in for. Always pleasant.

5 juin 2024
Avis spontané
Logo de Vodafone UK - Ross On Wye

Réponse de Vodafone UK - Ross On Wye

Hi David. Thank you for your review for Nathan. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent service


Excellent service. Very welcoming

5 juin 2024
Avis spontané
Logo de Vodafone UK - Ross On Wye

Réponse de Vodafone UK - Ross On Wye

Hi David. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Nathan and Kevin were fantastically…

Nathan and Kevin were fantastically patient and helpful - Service with a smile !!

4 juin 2024
Avis spontané
Logo de Vodafone UK - Ross On Wye

Réponse de Vodafone UK - Ross On Wye

Hi Sarah,

Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone.

Thanks again, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Kevin is fab

Kevin is fab, great service, very helpful, give him a pay rise and bonus

29 mai 2024
Avis spontané
Logo de Vodafone UK - Ross On Wye

Réponse de Vodafone UK - Ross On Wye

Hi Liz,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Went into store and saw Nathan he gave…

Went into store and saw Nathan he gave Me a great deal very happy customer.

25 mai 2024
Avis spontané
Logo de Vodafone UK - Ross On Wye

Réponse de Vodafone UK - Ross On Wye

Hi Adam,

Thanks for this great feedback!

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Kevin was so helpful and welcoming and…

Kevin was so helpful and welcoming and explained everything to us in a professional manner and we’ve sorted our contracts with ease. Many thanks… best visit to a Vodafone shop… We would highly recommend.

24 mai 2024
Avis spontané
Logo de Vodafone UK - Ross On Wye

Réponse de Vodafone UK - Ross On Wye

Hi Judith,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very helpful team in the Ross store.

21 mai 2024
Avis spontané
Logo de Vodafone UK - Ross On Wye

Réponse de Vodafone UK - Ross On Wye

Hi Godfrey,

Thanks for reviewing and sharing this feedback for Ross.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Fantastic service

Fantastic service
Saved me money and carefully explained everything

18 mai 2024
Avis spontané
Logo de Vodafone UK - Ross On Wye

Réponse de Vodafone UK - Ross On Wye

Hi. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Have been in to the shop twice in the…

Have been in to the shop twice in the last week and on both occasions Kimberly was very patient and helpful ,she is an asset to your shop.

1 mai 2024
Avis spontané
Logo de Vodafone UK - Ross On Wye

Réponse de Vodafone UK - Ross On Wye

Hi Sandra.

Thanks for taking the time to leave a review and feedback for Kimberly, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Brilliant advice and support from…

Brilliant advice and support from Nathan. Would definitely recommend this branch at Ross.Thank you.

3 mai 2024
Avis spontané
Logo de Vodafone UK - Ross On Wye

Réponse de Vodafone UK - Ross On Wye

Hi Liz,

It's lovely to see you had such a positive experience with our Ross team. This is absolutely what we aim for! If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very pleased with the service helpful…

Very pleased with the service helpful happy staff

27 avril 2024
Avis spontané
Logo de Vodafone UK - Ross On Wye

Réponse de Vodafone UK - Ross On Wye

Thank you for your support and feedback.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service for anxious customers

I took my Mother in to upgrade her phone and contract. She was anxious but Kevin helped explain everything step by step and saved her on her monthly payment. Thank you so much!

20 avril 2024
Avis spontané
Logo de Vodafone UK - Ross On Wye

Réponse de Vodafone UK - Ross On Wye

Hi there,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Vodafone Ross on Wye, highly recommended

Nathan was so helpful and made a complicated matter very simple

18 avril 2024
Avis spontané
Logo de Vodafone UK - Ross On Wye

Réponse de Vodafone UK - Ross On Wye

Hi, It's great to see the team in Ross on Wye offered such memorable service.
Thanks for your review, The Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent patience with me

Excellent patience with me Kevin took me through all the options open to me and was very informed. Very satisfied with my purchase

13 avril 2024
Avis spontané
Logo de Vodafone UK - Ross On Wye

Réponse de Vodafone UK - Ross On Wye

Thanks for your feedback for Kevin. It's great to see they were patient and helpful while you made your decision.
Thanks, The Vodafone Social Media Team

Noté 5 sur 5 étoiles

The Vodafone store was brilliant

The Vodafone store was brilliant. The staff took plenty of time to sort out my issues.
I would definitely recommend them.

12 avril 2024
Avis spontané
Logo de Vodafone UK - Ross On Wye

Réponse de Vodafone UK - Ross On Wye

Hi Pete,

We're delighted to hear this! Thanks for taking the time to share this 5 star review with us.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Kimberley to the rescue AGAIN.

Kimberley to the rescue AGAIN.

Well done Kim, you're by go to tech wiz now & you're a legend. I bet she dreads seeing me come through the door but she's always kind & helps me fix the mess i get myself into.

6 avril 2024
Avis spontané
Logo de Vodafone UK - Ross On Wye

Réponse de Vodafone UK - Ross On Wye

Hey James,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Kimberley

Amazing service from Kimberley, wonderful energy, wonderful prices. Great experience overall.

11 avril 2024
Avis spontané
Logo de Vodafone UK - Ross On Wye

Réponse de Vodafone UK - Ross On Wye

Hey Zippy,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Patience and understanding by Kevin

10 avril 2024
Avis spontané
Logo de Vodafone UK - Ross On Wye

Réponse de Vodafone UK - Ross On Wye

Hi Carmen,

Thanks for your kind words and taking your time to share the experience in store with Kevin.

If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Noté 5 sur 5 étoiles

Go to the Ross shop.

Fantastically patient staff!
Really helpful, explaining everything thoroughly.
Plus, a new and improved contract. Couldn't have asked for better service.

9 avril 2024
Avis spontané
Logo de Vodafone UK - Ross On Wye

Réponse de Vodafone UK - Ross On Wye

Hi Susan,

Thank you for your review and great feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

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