Vodafone UK - Rotherham Parkgate Avis 

285
TrustScore 5 sur 5

4,9

Unit 34, Parkgate Shopping Centre, S60 1TG Rotherham, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Excellent service, visited Meadowhall store and got very little out of them, came to ParkGate and spoke to Darren, great help and solved all the issues we had. Would recommend!

L'entreprise a répondu

Noté 5 sur 5 étoiles

Darren helped us exactly how we needed and wanted, got us a good deal for broadband as well as a nice surprise of a new phone for my partner, within reasonable data and price. Explained everything cle... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Popped into Parkgate Rotherham today to order a new phone. We previously had issues at another store, but Darren sorted everything out and went above and beyond to help us. Very pleasant experience an... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I was directed into store by a call centre agent due to a few issues setting up my account online for two new iPhones. When coming into store the staff were very friendly and helpful and Josie started... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • Unit 34, Parkgate Shopping Centre, S60 1TG, Rotherham, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

285 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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4,9

Tous les avis

(285)

40 947 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Happy with my visit to vodafone today

Happy with my visit to vodafone today. James upgraded my phone and transferred my stuff to my new phone, great customer service from Vodafone at Parkgate

15 avril 2025
Avis spontané
Logo de Vodafone UK - Rotherham Parkgate

Réponse de Vodafone UK - Rotherham Parkgate

Hey Wendy,

I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for James.

If you ever need assistance, please feel free to contact the Social Media team via Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

James was great

James was great, got me a good deal on a new phone and moved all my data across to my new phone

15 avril 2025
Avis spontané
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Réponse de Vodafone UK - Rotherham Parkgate

Hey Brian,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent service from James!

15 avril 2025
Avis spontané
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Réponse de Vodafone UK - Rotherham Parkgate

Hey Kath,

Thanks for the lovely review and fantastic support for James.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

James was fantastic really informative…

James was fantastic really informative and explained everything step by step

4 avril 2025
Avis spontané
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Réponse de Vodafone UK - Rotherham Parkgate

Hey there,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent service

Excellent service. Quick clear and easy! Darren was very helpful. Thank you!

5 avril 2025
Avis spontané
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Réponse de Vodafone UK - Rotherham Parkgate

Hi Natalie,

We really appreciate your wonderful review and the amazing support for Darren.

If you ever need assistance, feel free to contact our Social Media team on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.

Thank you,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Come in with few issues the chap in…

Come in with few issues the chap in there was very friendly and resolved my issues, I also upgraded my phone and he also transferred everything for me all set up. Thanks Fiz

2 avril 2025
Avis spontané
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Réponse de Vodafone UK - Rotherham Parkgate

Hey Bernadette,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Fabulous customer Service!!!

Came into store today 2/4/25 I wanted a brand new contract as I was due an upgrade. Darren served me, he was absolutely brilliant. So so helpful and explained everything in detail and in a way that was easy to understand, I saved some money due to phone trade in and Instore promotion.
I have been looking at phone deals online and had a telephone call (not with Vodafone). But having face to face customer service is much more enjoyable and was so easy. I am new to vodaphone and the customer service had been AMAZING so far! Thank you Darren and vodaphone, Rotherham, parkgate.

2 avril 2025
Avis spontané
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Réponse de Vodafone UK - Rotherham Parkgate

Hey Rebecca,

Thanks for the lovely review and fantastic support for Darren.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 1 sur 5 étoiles

Vodafone miselling

Sold me a package for broadband and landline as a existing customer at a fixed price but did not honour. Can’t make calls out on the landline as bundle has ended. Called to discuss and they said would reinstate. Still no landline so have not done as they said! BT here I come.

27 mars 2025
Avis spontané
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Réponse de Vodafone UK - Rotherham Parkgate

Hey Edith,

We sincerely apologize for the problems you're facing with landline. This is not the experience we would want you to have with us, and we regret any frustration it has caused. We would want to ensure this does not happen in the future.

Please reach back out to the Broadband teams by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm

If you have further queries and did not receive the resolution you were looking for, please come chat to my team on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Josie finished our setup and was so…

Josie finished our setup and was so quick and easy

24 mars 2025
Avis spontané
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Réponse de Vodafone UK - Rotherham Parkgate

HI Val,

Thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: http://vodafone.uk/3lCYUxW X: http://vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Josie set our phones up and was very…

Josie set our phones up and was very helpful

24 mars 2025
Avis spontané
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Réponse de Vodafone UK - Rotherham Parkgate

Hi Stuart,

Thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: http://vodafone.uk/3lCYUxW X: http://vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Fiz was super helpful

Fiz was super helpful. Didn’t push me to get anything. Gave me a great deal. Was a real pleasure to deal with! I would highly recommend him. Super nice person!

9 mars 2025
Avis spontané
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Réponse de Vodafone UK - Rotherham Parkgate

Hello Charlotte,

It's always our aim to provide a helpful service, so it's great to hear that Fiz delivered! We really appreciate you taking the time to leave feedback on your recent experience.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Darren was patient and understanding

Darren was patient and understanding. He took endless trouble to make our purchase simpler.
Brian Morgan

7 mars 2025
Avis spontané
Logo de Vodafone UK - Rotherham Parkgate

Réponse de Vodafone UK - Rotherham Parkgate

Hi Brian,

Thank you for your review for Darren. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at https://vodafone.uk/2Fpnah2, X at https://vodafone.uk/3LXh2xl, or Instagram: https://vodafone.uk/4aaUP8d, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent service from James

Excellent service from James, he managed to recover my old data from a lost phone and bring it to my new one. Very happy!

5 mars 2025
Avis spontané
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Réponse de Vodafone UK - Rotherham Parkgate

HI Roy,

Your feedback for James is really appreciated, thank you! If you ever need help again, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Upgraded my phone

Upgraded my phone, Darren was very helpful & explained everything.

5 mars 2025
Avis spontané
Logo de Vodafone UK - Rotherham Parkgate

Réponse de Vodafone UK - Rotherham Parkgate

Hi George,

Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent service from Darren today at…

Excellent service from Darren today at Parkgate Rotherham. Friendly, professional and efficient, would highly recommend! Thank you.

23 février 2025
Avis spontané
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Réponse de Vodafone UK - Rotherham Parkgate

I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Josie did my transfer on my old phone…

Josie did my transfer on my old phone she was brilliant and did the transfer very fast.

23 février 2025
Avis spontané
Logo de Vodafone UK - Rotherham Parkgate

Réponse de Vodafone UK - Rotherham Parkgate

Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Darren was very helpful with my data…

Darren was very helpful with my data situation and I am very grateful for his help. Thanks again Darren.

22 février 2025
Avis spontané
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Réponse de Vodafone UK - Rotherham Parkgate

Thank you for your support and review. It's always lovely to read such nice feedback.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

James was very helpful setting up my…

James was very helpful setting up my new phone and gave me a great deal!

20 février 2025
Avis spontané
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Réponse de Vodafone UK - Rotherham Parkgate

Hi Stewart,

Thank you for your review and feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Was very helpful and sorted my new…

Was very helpful and sorted my new phone out for me very good service. Also transferred everything over all set thanks Fiz.

15 février 2025
Avis spontané
Logo de Vodafone UK - Rotherham Parkgate

Réponse de Vodafone UK - Rotherham Parkgate

I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Nichola was friendly helpful and…

Nichola was friendly helpful and excellent service set me up with exactly what i wanted very happy with the service would highly recommend 5/5 very patient.

5 février 2025
Avis spontané
Logo de Vodafone UK - Rotherham Parkgate

Réponse de Vodafone UK - Rotherham Parkgate

Hello,

It's great to hear about the positive experience which you received in store from Nichola, and we appreciate you taking the time to leave a review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

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