Vodafone UK - Rugby Avis 

382
TrustScore 5 sur 5

4,9

70 Church Street, CV21 3PT Rugby, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Shannon is the best thing since sliced bread, she had a lot of patience with my old fashioned phone and this was a major part of my life, so she saved me with enabling me to do my job by transferring... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Regarding Gemma retail Advisor. Rugby store i asked her for phone number, and offered to take her out for a nice slap up meal for two , unfortunately I brought all of her 11 children, including the... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Shannon was amazing with her customer service skills. Right person on right place- she provided amazing upgrade offer and run through whole process smoothly without any issues. 1 or even 0 stars for... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great experience at the Vodafone store in Rugby. The team were friendly, patient, and very knowledgeable. They took the time to explain everything clearly and made the whole process quick and stress f... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 70 Church Street, CV21 3PT, Rugby, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

382 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,9

Tous les avis

(382)

40 947 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

excellent service

20 février 2026
Avis spontané
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Réponse de Vodafone UK - Rugby

Hey Alan,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

The team were really helpful today…

The team were really helpful today 👌wiktoria was very helpful and friendly

19 février 2026
Avis spontané
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Réponse de Vodafone UK - Rugby

Hey Dean,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Friendly helpful staff

Friendly helpful staff, upgraded our broadband at a cheaper price.

19 février 2026
Avis spontané
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Réponse de Vodafone UK - Rugby

Hey G,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent helpful and patient advice…

Excellent helpful and patient advice from Shannon, would highly recommend.

18 février 2026
Avis spontané
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Réponse de Vodafone UK - Rugby

Hey Emma,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Really helpful staff

Wiktoria was so helpful in in sorting out our problem(dead phone). All sorted and data transferred with no issues. Thank you

14 février 2026
Avis spontané
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Réponse de Vodafone UK - Rugby

Hey Eric,

Thanks for the lovely review and fantastic support for Wiktoria.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Lovely people

Lovely people ! Very professional and kind . Mainly Leonardo !

13 février 2026
Avis spontané
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Réponse de Vodafone UK - Rugby

Hey Neil,

Thanks for the lovely review and fantastic support for Leonardo.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very lovely experience today

Very lovely experience today, the staff were very helpful and sorted everything I needed :)

10 février 2026
Avis spontané
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Réponse de Vodafone UK - Rugby

Hey Mia,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Brilliant service from Gemma.

Brilliant service from Gemma.

5 février 2026
Avis spontané
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Réponse de Vodafone UK - Rugby

Hey Lynne,

Thanks for the lovely review and fantastic support for Gemma.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Victoria was really patient and worked…

Victoria was really patient and worked very hard to overcome all the teething problems in setting my new mobile phone contract.Many thanks Jasmin Dyer

5 février 2026
Avis spontané
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Réponse de Vodafone UK - Rugby

Hey Jasmin,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

gemma was very friendly

gemma was very friendly, polite and efficient she soeted my problem out immediatley.

2 février 2026
Avis spontané
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Réponse de Vodafone UK - Rugby

Hey Suzanne,

Thanks for the lovely review and fantastic support for Gemma.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great customer service

Great customer service. Our phone was sorted for persons and business like, which we had a problem with.
Both of us also had cheaper packages each month so we saved money with more GB of data.
Would recommend rugby shop.

2 février 2026
Avis spontané
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Réponse de Vodafone UK - Rugby

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Knowledgeable

Knowledgeable, good information and explained everything as we went along as I had 4 accounts to sort! Gemma was great!

29 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Rugby

Hey Katherine,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Perfect customer service

Shannon was amazing with her customer service skills. Right person on right place- she provided amazing upgrade offer and run through whole process smoothly without any issues.
1 or even 0 stars for Vodafone management! 'Open door' policy? Over the winter? Heating inside is not enough for employees and customers because you think that more people will come if doors will be open! Find other way to bring more people into your shop!

28 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Rugby

Hey Tomas,

Thanks for the lovely review and fantastic support for Shannon.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very good communication throughout the…

Very good communication throughout the progress of getting new phone

28 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Rugby

Hey Chris,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Shannon was fantastic and very helpful

26 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Rugby

Hey Nicola,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Wiktoria was very helpful

Wiktoria was very helpful, supportive and nice. Thank you very much Wiktoria.

24 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Rugby

Hey Akshatha,

Thanks for the lovely review and fantastic support for Wiktoria.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Shannon was extremely helpful and…

Shannon was extremely helpful and answered all the questions that I had while setting up my new phone and plan. So pleased I came in to store. I always like to speak to a human being so this was a great experience.

23 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Rugby

Hey Trudy,

Thanks for the lovely review and fantastic support for Shannon.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Top notch service

Gemma was extremely helpful and explained everything thoroughly

23 janvier 2026
Avis spontané
Logo de Vodafone UK - Rugby

Réponse de Vodafone UK - Rugby

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent customer service

Excellent customer service, Shannon was superb, so knowledgeable and we were really confident that she was giving us the best information for our needs.

Came away with two new phones/contracts and moved over from EE.

23 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Rugby

Hey Badruj,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Shannon in the rugby store

Shannon in the rugby branch helped me today to arrange extra data useage as i was clueless!
She was extremely helpful and informative, saved my day.
Fantastistic instore assistance!

23 janvier 2026
Avis spontané
Logo de Vodafone UK - Rugby

Réponse de Vodafone UK - Rugby

Hey Gemma,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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