Went into my local Vodafone store in Scarborough to get a new phone deal. Previously tried on the Vodafone app, but there was a problem with the server so I couldn't get anywhere. At the store, afte... Voir plus
L'entreprise a répondu
13 Westborough, YO11 1UH Scarbrough, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Went into my local Vodafone store in Scarborough to get a new phone deal. Previously tried on the Vodafone app, but there was a problem with the server so I couldn't get anywhere. At the store, afte... Voir plus
L'entreprise a répondu
Tom and the team in Scarborough were fantastic. Very welcoming with a good camaraderie in store. A credit to the high street.
L'entreprise a répondu
Currently on holiday in a Caravan in the Reighton N/Yorkshire area. Wi-Fi available, speed is very low. Visited Vodafone Scarborough for options. April shop assistant knew exactly how to fix the issue... Voir plus
L'entreprise a répondu
After having a terrible service trying to get a new contract with tesco mobile we decided to look at prices with vodafone. Tom was super attentive and helpful. Taking handsets off display so we could... Voir plus
L'entreprise a répondu
Écrit par l'entreprise
13 Westborough, YO11 1UH, Scarbrough, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
we were accompanied by a staff member called tony , he served an incredible customer service answering all questions to the best of his ability, kept the reassurance high ensuring we were happy with what was been said and going on with the new contract coming out & fantastic service , thankyou!!

Réponse de Vodafone UK - Scarborough
I called in at the Scarborough store with a problem with my phone and emails . I was helped by TJ .
TJ sorted the issue I had, found a solution to the problem and TJ throughout was very helpful and it was pleasure being in the store having this fixed.
We then also looked at my current provider for internet and a deal was explained which would save me money , so I agreed to the deal being offered , the switch over process was explained and effortless . Would defo recommend this store as the staff are always good , TJ was a star today thanks

Réponse de Vodafone UK - Scarborough
We went into vodaphone Scarborough branch and met Tom. He was informative,patient,attentive and very friendly throughout the process of changing broadband and updating our mobile phones. A lovely guy
Thankyou Tom

Réponse de Vodafone UK - Scarborough
Wow what a great team, April, Tj and Owen. Having been with EE we had had enough, so decided to try Vodafone. Excellent team. All went above and beyond. My husband phone took forever to load from android to iPhone but they stuck at it. Thank you to all of you.BRILLIANT.

Réponse de Vodafone UK - Scarborough
Alice helped my sort out my network and made it easier pay as you go

Réponse de Vodafone UK - Scarborough
I find a very nice advisor Emily, professional and friendly staff. Great experience

Réponse de Vodafone UK - Scarborough
Elle was excellent with her service, made it easy going and also assisted me when I had issues with my dyslexia

Réponse de Vodafone UK - Scarborough
Ellie was extremely helpful and friendly

Réponse de Vodafone UK - Scarborough
Not to go into detail, but I was in a difficult predicament regarding my contract.
I went into Vodafone (Scarborough) and was looked after by a member called “TJ”.
Firstly I can not express how efficient and supportive he was.
Not only was he patient; I could see he was trying everything possible to make sure I was looked after and not only that, he managed to send me home with a better deal and a happy customer.
Thank you, and seriously sticking with Vodafone for life cus of this guy.

Réponse de Vodafone UK - Scarborough
Fantastic service helpful and patient I was served by tony who was amazing

Réponse de Vodafone UK - Scarborough

Réponse de Vodafone UK - Scarborough
Brilliant service from Ellie and the manager fantastic

Réponse de Vodafone UK - Scarborough
I had a very good experience today Elle was so very helpful . All the staff are excellent .

Réponse de Vodafone UK - Scarborough
Spoke with TJ, he was lovely and helped me out, answered all my questions, and gave me a great deal on a phone and ipad, I had a great experience

Réponse de Vodafone UK - Scarborough
Very pleasant and helpful advisor (Elle), listened to what I wanted then found me the best deal available. All staff at the Scarborough Vodafone shop are very approachable.

Réponse de Vodafone UK - Scarborough
Tony, dealt with our order. Carried out with efficiency and diligence. Very helpful and courteous. Highly recommend.

Réponse de Vodafone UK - Scarborough
Happy with everything from Elle in Scarborough

Réponse de Vodafone UK - Scarborough
Emily helped me move all my sims onto vodafone from ee. I have been with vodafone for 6/7 years with my broadband and now my phones.

Réponse de Vodafone UK - Scarborough
I was looked after by Tom in vodafone in scarborough. Very professional. He updated my account. Very pleased

Réponse de Vodafone UK - Scarborough
The experience I had was first rate. The could not have been more helpful. In my opinion they went above and beyond. I wouldn’t hesitate in recommending them to anyone.

Réponse de Vodafone UK - Scarborough
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.