I hadn’t updated my phone for 10+ years as I’m a true technophobe!! I had no clue what to do regarding a new contract. I was greeted by Liam, he took his time finding me the most suitable phone and pl... Voir plus
L'entreprise a répondu
76 High Street, DN15 6SD Scunthorpe, GB
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I hadn’t updated my phone for 10+ years as I’m a true technophobe!! I had no clue what to do regarding a new contract. I was greeted by Liam, he took his time finding me the most suitable phone and pl... Voir plus
L'entreprise a répondu
Went in to ask about using my phone abroad caitlin had a look explained to me also said I was due an upgrade of broadband so I came away with a new deal £5 cheaper plus a tablet so can't get better v... Voir plus
L'entreprise a répondu
It is nice to walk into a Vodafone shop and be treated respectfully, have things explained and to be ask what you want then showing what's available, also making sure what you get is something you und... Voir plus
L'entreprise a répondu
Went into the high street branch and got a warm welcoming from Jordan. Not sure what I wanted, but he was very helpful and informative. Explained alternatives and what would be best for my needs.... Voir plus
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Écrit par l'entreprise
76 High Street, DN15 6SD, Scunthorpe, Royaume-Uni
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Happy customer service from Liam . thank you so much

Réponse de Vodafone UK - Scunthorpe
Well, I went into the store and was served by Liam. He explained everything from pricing, features and benefits of the device and Vodafone and left the store with a brand new phone at a fantastic price. What's not to love.
Very clear information from Liam. Not pushy, just worked through all the key points, a pleasant experience at the Scunthorpe branch. Also the Galaxy gift was a pleasant suprise!

Réponse de Vodafone UK - Scunthorpe
I was having a few issues with my phone ,, liam quickly identified the issue and showed me how to resolve it. But upon being shown some deals I decided to upgrade my phone to a Google pixel 9 pro xl and got a fantastic deal

Réponse de Vodafone UK - Scunthorpe
I was served by Charlotte. She was super helpful and showed me the best Phone and deal to suit me to do

Réponse de Vodafone UK - Scunthorpe
4 upgrades all due on my account
And wasn't even sure what I wanted
But Liam went above and beyond his station to explain what I wanted and the cost
Couldnt of been more helpful
An absolute credit to the company
But I will say if you shut the store I will go elsewhere as I can't deal with your phone staff
Just 1 compliant I'm having to pay for 1 of my phones that doesn't work at all for another 18 months

Réponse de Vodafone UK - Scunthorpe
At first I was a bit hesitant to upgrade my phone . but once I sat with Billy he explained everything to me in a simple way and also picked out the best plan and phone to suit my needs so overall a good experience

Réponse de Vodafone UK - Scunthorpe
Liam was very helpful today. Moved from pay as you go to a monthly service for less money so very impressed

Réponse de Vodafone UK - Scunthorpe
Liam was very helpful and made my phone upgrade a pretty easy and pleasant experience. Good deal as well I think!

Réponse de Vodafone UK - Scunthorpe
called into the scunthorpe shop this morning and Liam assisted me with recommending the best deals to suit me. Upgraded to a Samsung S24 for the same price as my sim only, also very happy that I got a free laptop from Samsung as part of the purchase. If you're looking for a great experience then don't hesitate visiting Vodafone in scunthorpe

Réponse de Vodafone UK - Scunthorpe
Walked in the store this morning and was immediately greeted with friendly customer service. Liam upgraded me to a Google pixel 9 and also got me a better value for money deal.

Réponse de Vodafone UK - Scunthorpe
As soon as I entered the shop I was greeted and the staff was very helpful in finding me the best deal for my upgrade. I was in and out of the shop within half hour with my new phone. Very pleased and very happy with the service provided.

Réponse de Vodafone UK - Scunthorpe
Fantastic deal on a new iPhone for me. Really happy that I upgraded and Liam transferred all my stuff from my old phone to the new phone. Couldn’t fault anything in the shop. Always really helpful.

Réponse de Vodafone UK - Scunthorpe
Charlotte was lovely, great attention to detail and helped me with choosing a new phone that was right for me. Can't fault anything.

Réponse de Vodafone UK - Scunthorpe
I dealt with Liam. He had an answer to every question I had. I have to admit, that was the best customer facing service I’ve ever received. Wealth of knowledge, sorted out the right plan “for me “. A credit to your business Vodafone.

Réponse de Vodafone UK - Scunthorpe
Liam was a great help, everything explained thoroughly and in details and answered all my questions and concerns. I'd recommend to anyone

Réponse de Vodafone UK - Scunthorpe
Charlotte was very helping in finding and setting up my new phone

Réponse de Vodafone UK - Scunthorpe
Liam great help and quick to help with an upgrade.

Réponse de Vodafone UK - Scunthorpe
Poot internet
Impossible to speak to anyone if you have a problem

Réponse de Vodafone UK - Scunthorpe
Liam set me a new contract up and it's much cheaper than my old provider. Very happy

Réponse de Vodafone UK - Scunthorpe
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