Vodafone UK - Selby Avis 

160
TrustScore 5 sur 5

4,9

11 Market Cross, YO8 4JS SELBY, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Alfie is charming and extremely knowledgeable and he resolved my mobile phone problems very quickly. He also saved me money on my broadband. I recommend him wholeheartedly.

L'entreprise a répondu

Noté 5 sur 5 étoiles

I visited and regularly use the vodafone store in selby n.yorks. Im generally seen by Danny instore, he is incredibly helpful with advise on my bill, the fuctions i can use on my phone advise on... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Rob at Selby Vodafone Store was exceptional today. So professional, friendly and no questions I had were a problem. He clearly knows his role very well and takes pride in helping others. I work in cus... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Rob was so helpful, I was having an issue with my upgrade and exchange, he stepped in and went above and beyond to ensure I was waiting for long periods and kept me updated. Thanks Rob!

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 11 Market Cross, YO8 4JS, SELBY, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

160 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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Comment cette entreprise utilise Trustpilot

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4,9

Tous les avis

(160)

40 120 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Danny made my upgrade seamless …

Danny made my upgrade seamless appreciated it thank you

28 juin 2024
Avis spontané
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Réponse de Vodafone UK - Selby

Hey Daniel, It's great to see we were able to make your move so simple. Thanks, The Vodafone Social Media team

Noté 5 sur 5 étoiles

Robert at the Selby shop sorted my…

Robert at the Selby shop sorted my voicemail problem, which after hours on the phone with customer service was not resolved. But Rob was very helpful friendly and efficient.
Thank you

3 juin 2024
Avis spontané
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Réponse de Vodafone UK - Selby

Hi Bettina. Thank you for your review for Robert. Minus your experience prior to your store visit, It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Marcel and Rob helped me get a good…

Marcel and Rob helped me get a good renewal deal on my broadband and phone number,. Very happy

3 juin 2024
Avis spontané
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Réponse de Vodafone UK - Selby

Hi Cynthia,

Thank you for reviewing and sharing this great feedback for Marcel and Rob.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

I came in with a problem device.

I came in with a problem device.
The shop manager Marcel sorted the problem straight out with no fuss.
Thanks for the excellent service and outcome!

11 mai 2024
Avis spontané
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Réponse de Vodafone UK - Selby

Hey Stephen, It's great to see Marcel was able to help get everything sorted for you today!
Thanks again, The Vodafone Social Media Team

Noté 5 sur 5 étoiles

Danny gave fantastic service today for…

Danny gave fantastic service today for me and transferred all my data to my new phone nothing was too much trouble definitely recommend

7 mai 2024
Avis spontané
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Réponse de Vodafone UK - Selby

Hi Judith,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Rob was great at handling my upgrade

Rob was great at handling my upgrade

7 mai 2024
Avis spontané
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Réponse de Vodafone UK - Selby

Hi there,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Marcel was excellent

Marcel was excellent.
We were having issues with my elderly mother’s mobile phone and broadband. He was extremely patient and kind and fully explain the issues she was having and resolved everything.

22 avril 2024
Avis spontané
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Réponse de Vodafone UK - Selby

Hi Sue. Thank you for your review for Marcel. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great experience Danny has sound…

Great experience Danny has sound knowledge sorted me a good deal

4 avril 2024
Avis spontané
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Réponse de Vodafone UK - Selby

Hey Lee,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Upgrade

Came in enquire about contract. Rob was very excellent with our enquiry and we also bought a new phone

4 avril 2024
Avis spontané
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Réponse de Vodafone UK - Selby

Hey Janet,

Thanks for the lovely review and fantastic support for Rob.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great convo with rob

Great convo with rob. Helped out alot sorting new phone. Very friendly service!

13 mars 2024
Avis spontané
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Réponse de Vodafone UK - Selby

Hi Derek,

Thanks for your review and feedback for Rob, this is great to hear.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent service today!

Today I called in at the Vodafone shop in Selby with a number of problems including having a faulty Internet connection.
I was served by Marcel, the manager.
He was very professional and knowledgeable and carefully took me through all the things I needed to do. I am not very good at technology so he wrote details down, repeated them and made sure that I understood everything. He was extremely patient and courteous and also reconfigured my broadband package making sure I was getting the best deal. Definitely 5* service - many thanks, Marcel!

22 février 2024
Avis spontané
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Réponse de Vodafone UK - Selby

Hi Pauline,

Thank you for taking the time to review. It's great to hear about your recent experience, and feedback for Marcel, and the Selby store.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Amy was very helpful

Amy was very helpful. She spent time going through the available deals and finding the best options for me and I was able to even save money!

13 février 2024
Avis spontané
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Réponse de Vodafone UK - Selby

Hi Janine,

This is a great review for Amy. It's good to hear you found the best option in store. Thanks for sharing.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Noté 5 sur 5 étoiles

First class and helpfull service from…

First class and helpfull service from Rob at vodaphone shop in SelbyFixed sound on my phone many thanks Good service from Vodaphone yet again.

7 février 2024
Avis spontané
Logo de Vodafone UK - Selby

Réponse de Vodafone UK - Selby

Hi Michael. Thank you for your review for Rob. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

S24 Ultra purchased

S24 Ultra purchased. Excellent customer service. Professional and precise. Marcel made the buying experience very enjoyable. Would recommend using these guys.

3 février 2024
Avis spontané
Logo de Vodafone UK - Selby

Réponse de Vodafone UK - Selby

Hi. Thank you for your review. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Rob at Selby Vodafone Store was…

Rob at Selby Vodafone Store was exceptional today. So professional, friendly and no questions I had were a problem. He clearly knows his role very well and takes pride in helping others. I work in customer services and it very rare these days to find someone with natural talent as Rob's. He was wonderful with our 5 year old daughter, whilst upgrading my phone. It can be so stressful usually trying to occupy her, but he was fantastic. Thank you again.

20 janvier 2024
Avis spontané
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Réponse de Vodafone UK - Selby

Hey Sarah,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Upgraded today with the help and…

Upgraded today with the help and professionalism of Marcel .
Made everything effortless and explained everything in detail also got me a great deal
Great work

18 janvier 2024
Avis spontané
Logo de Vodafone UK - Selby

Réponse de Vodafone UK - Selby

Hi there,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Amy sold us a pay as you go and was…

Amy sold us a pay as you go and was very friendly and efficient

12 janvier 2024
Avis spontané
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Réponse de Vodafone UK - Selby

Hey Graham,

Thanks for letting us know what an amazing job Amy did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 4 sur 5 étoiles

Amy was really friendly and helpful

9 janvier 2024
Avis spontané
Logo de Vodafone UK - Selby

Réponse de Vodafone UK - Selby

Hey Paul,

It's great to hear your feedback, thanks for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

I came into store with account queries

I came into store with account queries, and Robert was excellent and very very helpful.
I rate Robert with five star service

5 janvier 2024
Avis spontané
Logo de Vodafone UK - Selby

Réponse de Vodafone UK - Selby

Hi Simon. Thank you for your review for Robert. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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