Excellent customer service. Seb was extremely helpful, patient, and understanding of our limited knowledge of the world of mobile phones. They explained everything clearly and made the whole experienc... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 28 East Mall,Crystal Peaks Shopping Centre, S20 7PQ Sheffield, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Had a brilliant experience in the crystal peaks office recently from Paul and chris . Credit to the company would definitely recommend if you need any phone or broadband advice . Thanks again
L'entreprise a répondu
Ordered an upgrade phone online to collect in store. Wasn't sure how to set it up so asked if the store assistant (Ross) could help. No problem whatsoever, couldn't have been more helpful and at no... Voir plus
L'entreprise a répondu
Stood waiting for ages before was acknowledged and offered a seat, and told someone would be with us shortly. Once seen service was pretty good and easy enough
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- Magasin de téléphonie mobile
- Fournisseur de connexion internet
- Service internet et téléphone
- Entreprise de télécommunications
À propos de Vodafone UK - Sheffield Crystal Peaks
Écrit par l'entreprise
Coordonnées de contact
Unit 28 East Mall,Crystal Peaks Shopping Centre, S20 7PQ, Sheffield, Royaume-Uni
4,9
Excellent
368 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Les gens ont aussi consulté
Reece did my upgrade and was very…
Reece did my upgrade and was very helpful thankyou Reece
24 mars 2025
Avis spontané
Réponse de Vodafone UK - Sheffield Crystal Peaks
Hey Paul,
Thanks for the lovely review and fantastic support for Reece.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Hi have just upgraded my phone today…
Hi have just upgraded my phone today the guy who looked after me today [paul] crystal peaks he was amazing I must have sat there 1hr going through all costs but in the end I got the best offer really good customer help 👍
15 avril 2025
Avis spontané
Réponse de Vodafone UK - Sheffield Crystal Peaks
Hey Katy,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
The assistant was so kind and well…
The assistant was so kind and well mannered,explained everything in details and went above and beyond. Will be back Thank you Fiz
11 avril 2025
Avis spontané
Réponse de Vodafone UK - Sheffield Crystal Peaks
Hey Linda,
It's always a pleasure to read such positive comments. Thank you for the wonderful review.
If you ever need assistance, please feel free to contact the Social Media team via Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Fiz - Great Customer Service
Fiz,
The gentleman that looked after me was very friendly and helpful went out of his way to deal with my enquiry.
Great customer service
11 avril 2025
Avis spontané
Réponse de Vodafone UK - Sheffield Crystal Peaks
Hey Jo,
Thanks for the lovely review and fantastic support for Fiz.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Had issue with my phone for over a…
Had issue with my phone for over a week, I went to shop as the chap in store Fiz rectified my issue I was very happy walked out of shop with a smile. Thanks
10 avril 2025
Avis spontané
Réponse de Vodafone UK - Sheffield Crystal Peaks
Hey David,
Delighted to hear that the store agent managed to address the issue. We value your kind feedback.
If you ever need assistance, please feel free to contact the Social Media team via Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great customer service
Great customer service, helped with all products and what he recommended.
Very happy customer
9 avril 2025
Avis spontané
Réponse de Vodafone UK - Sheffield Crystal Peaks
Hey Diane,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
The best customer service with Chris at Vodafone took the time to explain…
Chris took the time to explain everything in great detail. I've felt abit let down with Vodafone customer service in the past but not any more. I will definitely make a detour to visit crystal peaks to visit Chris for his knowledge and caring approach. More people like him please on your team. It really made the difference of me leaving or staying with Vodafone.
5 avril 2025
Avis spontané
Réponse de Vodafone UK - Sheffield Crystal Peaks
Hey Lisa,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I visited the store in crystal peaks…
I visited the store in crystal peaks Chris was very patient and explained everything to me
3 avril 2025
Avis spontané
Réponse de Vodafone UK - Sheffield Crystal Peaks
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
In store staff were very helpful and…
In store staff were very helpful and supportive explaining everything very clearly Paul made sure everything was finalised before I left the shop.
The only glitch was the system used for the upgrade seemed to be rejecting data which took longer than it should have been
5 avril 2025
Avis spontané
Réponse de Vodafone UK - Sheffield Crystal Peaks
Hey Steve,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Sheffield Crystal Peaks
Hey Joshua,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Chris today from Crystal peaks branch…
Chris today from Crystal peaks branch was very helpful! Went in as our SIM cards were up and came out with better deals and cheaper. Great customer service, friendly and prompt. Thank you for your help today.
22 mars 2025
Avis spontané
Réponse de Vodafone UK - Sheffield Crystal Peaks
Hello Rachael,
Thank you for taking the time to review and share your feedback, we appreciate it!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Very Good Service by Fiz
Very Good Service by Fiz. 10/10 sorted my new phone out and transfered everything over.
7 mars 2025
Avis spontané
Réponse de Vodafone UK - Sheffield Crystal Peaks
Hi Kim. Thank you for your review for Fiz. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Sheffield Crystal Peaks
Hi Jessie,
Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Natasha was amazing through my upgrade…
Natasha was amazing through my upgrade order thankyou!
7 mars 2025
Avis spontané
Réponse de Vodafone UK - Sheffield Crystal Peaks
Hi Mark,
Thank you for your review for Natasha. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at https://vodafone.uk/2Fpnah2, X at https://vodafone.uk/3LXh2xl, or Instagram: https://vodafone.uk/4aaUP8d, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Sheffield Crystal Peaks
Hi Chris,
Thanks for the excellent feedback for Natasha, it's greatly valued. If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Brilliant service from chris at crystal…
Brilliant service from chris at crystal peaks made it a proper easy upgrade
Top man
5 mars 2025
Avis spontané
Réponse de Vodafone UK - Sheffield Crystal Peaks
Hi Rik,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Réponse de Vodafone UK - Sheffield Crystal Peaks
Hi Laurence,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Sheffield Crystal Peaks
Hey Elaine,
Thanks for letting us know what an amazing job we did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very helpful
Very helpful, efficient, friendly and fully sorted 7 day return item as well suggesting saving on another airtime plan.
4 février 2025
Avis spontané
Réponse de Vodafone UK - Sheffield Crystal Peaks
Hi Phil, It's great to hear how helpful our team were on your recent vist to our Crystal Peaks store.
Thanks, The Vodafone Social Media Team
Lovely advisor
Lovely advisor, very helpful and friendly his name was Chris
11 février 2025
Avis spontané
Réponse de Vodafone UK - Sheffield Crystal Peaks
Hi Beth,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.