Chloe, in the Shrewsbury branch was amazing. Patient, supportive and gives and clear indication that she cares. Thanks so much. Lee
L'entreprise a répondu
Établissement
Changer d'établissement33 Pride Hill, SY1 1DP Shrewsbury, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Went into store to talk as needed help regarding roaming for an upcoming holiday! Was served by the helpful Ed, who even got me a better deal on my sim deal than what I was currently paying! Great se... Voir plus
L'entreprise a répondu
Charlotte couldn't have been more helpful assisting me with my upgrade. Knowledgeable, attentive and patient, she helped me select the phone that was right for me (on a very competitive tariff) and... Voir plus
L'entreprise a répondu
Excellent service from Merlin this afternoon. Merlin went through all my available options, explaining everything clearly. I feel I got the best deal for my needs. Very happy with my purchase and th... Voir plus
À propos de l'entreprise
- Opérateur de réseau mobile
- Magasin de téléphonie mobile
- Fournisseur de connexion internet
- Service internet et téléphone
- Entreprise de télécommunications
À propos de Vodafone UK - Shrewsbury
Écrit par l'entreprise
Coordonnées de contact
33 Pride Hill, SY1 1DP, Shrewsbury, Royaume-Uni
4,9
Excellent
186 avis
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Les gens ont aussi consulté
Lots of help with my SIM card
Thanks to Jack and Ed for helping me with a new SIM card for my phone.
26 août 2025
Avis spontané
Réponse de Vodafone UK - Shrewsbury
Hey Ben,
Thanks for the lovely review and fantastic support for Jack and Ed.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Brilliant job done by Jack
Brilliant job done by Jack. Very many thanks.xx
26 septembre 2025
Avis spontané
Réponse de Vodafone UK - Shrewsbury
Hey,
Thanks for the lovely review and fantastic support for Jack.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Shrewsbury
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Disgusting behaviour by Vodafone
This is absolutely unacceptable I have been an employee and a customer Vodafone for nearly 2 years now I took out a contract for a Sim and the device. I told my manager and I tried dealing with it myself online. I did all the necessary things to get the 80% discount which I was entitled to as I was not having any friends and family using the discount which they put me on instead which is the 60%. I have spent hours on end including another hour today speaking to your customer service team who are absolutely useless. They have been terrible and not being able to help me whatsoever. I’ve explained that I’ve been paying more money than I should every single month and absolutely nothing has been done it’s completely unacceptable. I am being treated as if I’m not even a customer or an employee and I have noticed Vodafone have reached out to me multiple times and told me they will try and help when I try and ring up online. Your customer service team never helps me. This is just completely wrong and I demand something be done as soon as possible because if I’m going to have debt collectors sent round to my house for not paying my contract, then I will be suing everybody because I should not have to pay when you are the ones who owe me money. I really hope this gets resolved as soon as possible before I escalate matters drastically. It has been nearly 2 years now this is completely wrong. I hope to hear from you soon. absolute JOKE!!!! same reply every time then when i speak to customer service I got the same response every time this is clearly an automated message absolutely useless
9 septembre 2025
Avis spontané
Réponse de Vodafone UK - Shrewsbury
We're very sorry to hear about the issues you experienced with your discount. It's not the level of service we aim to provide, and we appreciate you bringing this to our attention.
If you need further assistance, please connect with our team on Facebook at vodafone.uk/2Fpnah2 or Instagram at https://ig.me/m/vodafone. Alternately you can contact us via webchat or by dialling 191 from a Vodafone mobile or 0333 304 0191 from a landline.
Vodafone Social Media Team
Really helpful service
Really helpful service from Jack. He helped me with my upgrade and my broadband contracts. Thank you
17 septembre 2025
Avis spontané
Réponse de Vodafone UK - Shrewsbury
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
eSIMs …
Jack was incredibly helpful and dealt with my questions quickly and efficiently.
15 septembre 2025
Avis spontané
Réponse de Vodafone UK - Shrewsbury
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Excellent in store service from Jack
Excellent in store service from Jack, credit to the team. Greatly appreciated
15 septembre 2025
Avis spontané
Réponse de Vodafone UK - Shrewsbury
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Great Customer Service
Went into store to talk as needed help regarding roaming for an upcoming holiday! Was served by the helpful Ed, who even got me a better deal on my sim deal than what I was currently paying! Great service, explained everything really well. Recommend coming into store to get the help you need rather than just going online!
13 septembre 2025
Avis spontané
Réponse de Vodafone UK - Shrewsbury
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Jack has been very helpful and has…
Jack has been very helpful and has upgraded my contacts to better deals.
13 septembre 2025
Avis spontané
Réponse de Vodafone UK - Shrewsbury
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Réponse de Vodafone UK - Shrewsbury
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Awesome hospitality
The retail adviser Ed was helpful and answered all questions. Hospitality was great.
28 août 2025
Avis spontané
Réponse de Vodafone UK - Shrewsbury
Hi Nneka,
Thank you so much for your wonderful review and the amazing support you’ve shown for Ed—it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Shrewsbury
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Réponse de Vodafone UK - Shrewsbury
Hey Micky,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jason was friendly knowledgeable and…
Jason was friendly knowledgeable and professional
15 août 2025
Avis spontané
Réponse de Vodafone UK - Shrewsbury
Hey there,
Thanks for the lovely review and fantastic support for Jason.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jack was incredibly helpful and kind
12 août 2025
Avis spontané
Réponse de Vodafone UK - Shrewsbury
Hey Jean,
Thanks for the lovely review and fantastic support for Jack.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Josh helped me get new broadband and…
Josh helped me get new broadband and phone and sim for the same price I was originally paying for broadband. Thank you
11 août 2025
Avis spontané
Réponse de Vodafone UK - Shrewsbury
Hey Heather,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jack wa very efficient and helpful.
11 août 2025
Avis spontané
Réponse de Vodafone UK - Shrewsbury
Hey James,
Thanks for the lovely review and fantastic support for Jack.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
The team at Vodafone Shrewsbury were…
The team at Vodafone Shrewsbury were very helpful indeed. They were friendly, professional and very proficient in helping me with transferring my data. Ed, Josh and Jason were simply so helpful. I appreciate this so much
Best wishes
Gareth
7 août 2025
Avis spontané
Réponse de Vodafone UK - Shrewsbury
Hi Gareth,
Your kind words mean so much—thank you for sharing this wonderful review!
If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We’re always here to help!
Thanks again,
Vodafone Social Media Team
Ed was extremely helpful in helping me…
Ed was extremely helpful in helping me with my phone today. Thanks from Jeanette
4 août 2025
Avis spontané
Réponse de Vodafone UK - Shrewsbury
Hey Jeannette,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Brilliant service from Jack
1 août 2025
Avis spontané
Réponse de Vodafone UK - Shrewsbury
Hey Darren,
Thanks for the lovely review and fantastic support for Jack.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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