Vodafone UK - South Shields Avis 

238
TrustScore 5 sur 5

5,0

Unit 2 , 59 King Street, NE33 1DH South Shields, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

I have been a customer of Vodafone for quite a number of years now and it's because of the wonderful attentive staff at my local store which has led to me returning every time I'm due an upgrade. Th... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

In the space of a week my partner and I both visited the store to upgrade our handsets and change our sim packages. Both Lee and Seana were both incredible. They were extremely knowledgable, friendly... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Store very busy with only 2 staff to deal with everyone but they were both very professional & acknowledged the people waiting. Lee who was the branch manager was covering the branch due to staff s... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • Unit 2 , 59 King Street, NE33 1DH, South Shields, Royaume-Uni

5,0

Excellent

TrustScore 5 sur 5

238 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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5,0

Tous les avis

(238)

41 211 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Staff very good explained everything…

Staff very good explained everything well so I could understand also a good deal

29 juillet 2024
Avis spontané
Logo de Vodafone UK - South Shields

Réponse de Vodafone UK - South Shields

Hi there,

Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us.

If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.

Thanks,
The Vodafone Social Media Team

Noté 5 sur 5 étoiles

Amazing service from the manager at the…

Amazing service from the manager at the south shields store . Fast and efficient

29 juillet 2024
Avis spontané
Logo de Vodafone UK - South Shields

Réponse de Vodafone UK - South Shields

Hi Gamiel,

Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us in store.

If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.

Thanks,
The Vodafone Social Media Team

Noté 5 sur 5 étoiles

Carl the store manager to sort me a…

Carl the store manager to sort me a great deal on the pixel 8 pro , brilliant service from start to finish will definitely be using that store as staff are really helpful

27 juillet 2024
Avis spontané
Logo de Vodafone UK - South Shields

Réponse de Vodafone UK - South Shields

Hi irene,

Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and Carl providing a deal you are happy with.

If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.

Thanks,
The Vodafone Social Media Team

Noté 5 sur 5 étoiles

Visited the store after other stores…

Visited the store after other stores not being to fix my problem with my account . Carl is a credit to the company

27 juillet 2024
Avis spontané
Logo de Vodafone UK - South Shields

Réponse de Vodafone UK - South Shields

Hi Simon,

Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us in the store and the great service Carl has provided.

If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.

Thanks,
The Vodafone Social Media Team

Noté 5 sur 5 étoiles

Brilliant experience

Brilliant experience, Carl was amazing after my last bad experience in the same store

29 juillet 2024
Avis spontané
Logo de Vodafone UK - South Shields

Réponse de Vodafone UK - South Shields

Hi Linda,

Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and Carl has turned around you experience.

If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.

Thanks,
The Vodafone Social Media Team

Noté 5 sur 5 étoiles

purchased home broadband.very happy…

purchased home broadband.very happy with in store service

8 juillet 2024
Avis spontané
Logo de Vodafone UK - South Shields

Réponse de Vodafone UK - South Shields

Hi Dian,

Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us in store.

If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.

Thanks,
The Vodafone Social Media Team

Noté 5 sur 5 étoiles

recently upgraded

recently upgraded. they helped me chose the perfect plan. really good service

17 juillet 2024
Avis spontané
Logo de Vodafone UK - South Shields

Réponse de Vodafone UK - South Shields

Hi Ian,

Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and you are happy with your new plan.

If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.

Thanks,
The Vodafone Social Media Team

Noté 5 sur 5 étoiles

Girls very helpful and friendly

Girls very helpful and friendly

22 juillet 2024
Avis spontané
Logo de Vodafone UK - South Shields

Réponse de Vodafone UK - South Shields

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Seanna Stobbart South Shields

We dealt with Seanna Stobbart at the South Shields store. She was extremely helpful and thorough in her product knowledge. She was able to satisfy our needs of what we required in an efficient and friendly manner. She displays excellent customer service skills and is a credit to your company.

17 juin 2024
Avis spontané
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Réponse de Vodafone UK - South Shields

Hi Wendy,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service

Great service

12 juin 2024
Avis spontané
Logo de Vodafone UK - South Shields

Réponse de Vodafone UK - South Shields

Hi Julie,

This is a great review for our South Shields store. Thanks for taking your time to share. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Noté 5 sur 5 étoiles

The staff were extremely helpful

The staff were extremely helpful, Simon sorted out my phone problems.

6 juin 2024
Avis spontané
Logo de Vodafone UK - South Shields

Réponse de Vodafone UK - South Shields

Hi Irene, thank you for your feedback. It's great to see Simon was able to help.
Thanks again, The Vodafone Social Media Team

Noté 5 sur 5 étoiles

Advisor

The advisor who I seen was polite, friendly and helped me. He us a credit to you company.

31 mai 2024
Avis spontané
Logo de Vodafone UK - South Shields

Réponse de Vodafone UK - South Shields

Hi Lyndsay. Thank you for your review. It's always lovely to read fab feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service as always from local…

Great service as always from local branch

29 mai 2024
Avis spontané
Logo de Vodafone UK - South Shields

Réponse de Vodafone UK - South Shields

Hi Maureen,

Thank you for taking the time to review and sharing this feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Carl was amazing and helped me with…

Carl was amazing and helped me with loading a memory card when nobody else would help

24 mai 2024
Avis spontané
Logo de Vodafone UK - South Shields

Réponse de Vodafone UK - South Shields

Hi Carole,

Thank you for taking the time to review, it's great to hear about your recent experience and feedback for Carl.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Brilliant

Brilliant, friendly staff and great service!

27 avril 2024
Avis spontané
Logo de Vodafone UK - South Shields

Réponse de Vodafone UK - South Shields

Thank you for your support and review. It's always lovely to read such nice feedback.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Cole was good brilliant service

26 avril 2024
Avis spontané
Logo de Vodafone UK - South Shields

Réponse de Vodafone UK - South Shields

Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thank you,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Really helpful and talked me through…

Really helpful and talked me through the process of my new contact and phone. Highly recommend.

26 avril 2024
Avis spontané
Logo de Vodafone UK - South Shields

Réponse de Vodafone UK - South Shields

Thank you for your support and review. It's always lovely to read such nice feedback.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service lovely staff

28 mars 2024
Avis spontané
Logo de Vodafone UK - South Shields

Réponse de Vodafone UK - South Shields

Thanks for five star review, Barbara - it's really appreciated! If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent customer service

Excellent customer service

27 mars 2024
Avis spontané
Logo de Vodafone UK - South Shields

Réponse de Vodafone UK - South Shields

Thanks for the brilliant feedback, Keith! If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great very helpful

11 mars 2024
Avis spontané
Logo de Vodafone UK - South Shields

Réponse de Vodafone UK - South Shields

Hi there,

Thanks for the brilliant feedback! It's really appreciated.
Vodafone Social Media Team

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