Vodafone UK - Southampton West Quay Avis 

397
TrustScore 5 sur 5

4,9

Su11a Upper Level , West Quay Shopping Centre, SO15 1QD SOUTHAMPTON, GB


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Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Alessia was amazingly helpful when setting up my daughter first phone and spent time Explaining sim only bundles and getting us the right deal. Super friendly and great with kids. Would highly recomm... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Tk was very helpful when i needed help with my phone on the 24th august after Apple couldn’t help sorted me a upgrade and made the process simple thank you again !

L'entreprise a répondu

Noté 5 sur 5 étoiles

Came in about 2 weeks ago I really needed help to sort out a new sim after loosing my phone at a local theme park Jake was brilliant I honestly can not thank him enough

L'entreprise a répondu

Noté 5 sur 5 étoiles

Very grateful for the service and help from Graham and Jake last week in the Southampton branch. I had been putting off upgrading my phone after a bad experience in the Vodafone shop a few years ago.... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Opérateur de réseau mobile
  2. Magasin de téléphonie mobile
  3. Fournisseur de connexion internet
  4. Service internet et téléphone
  5. Entreprise de télécommunications

À propos de Vodafone UK - Southampton West Quay

Écrit par l'entreprise

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Coordonnées de contact

  • Su11a Upper Level , West Quay Shopping Centre, SO15 1QD, SOUTHAMPTON, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

397 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

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4,9

Tous les avis

(397)

40 266 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Thank you to Rachel for her help & her…

Thank you to Rachel for her help & her ability to explain everything in plain English

3 septembre 2026
Avis spontané
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Réponse de Vodafone UK - Southampton West Quay


Hey Judith,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Tk was very helpful when i needed help…

Tk was very helpful when i needed help with my phone on the 24th august after Apple couldn’t help sorted me a upgrade and made the process simple thank you again !

24 août 2026
Avis spontané
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Réponse de Vodafone UK - Southampton West Quay

Hi Chelsea, thank you so much for your wonderful review and the amazing support you’ve shown for Tk, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Noté 5 sur 5 étoiles

Alessia was amazingly helpful when sorting out plan for child’s first phone. Getting the best deal we could have

Alessia was amazingly helpful when setting up my daughter first phone and spent time
Explaining sim only bundles and getting us the right deal. Super friendly and great with kids. Would highly recommend.

1 septembre 2026
Avis spontané
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Réponse de Vodafone UK - Southampton West Quay

Hey Michael,
Thanks for the lovely review and the fantastic support you’ve shown for Alessia.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Thank you

Came in about 2 weeks ago I really needed help to sort out a new sim after loosing my phone at a local theme park Jake was brilliant I honestly can not thank him enough

12 août 2026
Avis spontané
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Réponse de Vodafone UK - Southampton West Quay

Hey Charlene,
Thanks for the lovely review and fantastic support for Jake.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Alessie gave me very good service Thank…

Alessie gave me very good service Thank you

24 août 2026
Avis spontané
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Réponse de Vodafone UK - Southampton West Quay

Hey David,
Thanks for the lovely review and fantastic support for Alessie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Alwssia is very helpful and patient.

Alwssia is very helpful and patient. She explains everything in detail.

24 août 2026
Avis spontané
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Réponse de Vodafone UK - Southampton West Quay

Hey Tycheng,

Thanks for the lovely review and fantastic support for Alwssia.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Sam it was the best advisor

Sam it was the best advisor, thank you Sam

22 août 2026
Avis spontané
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Réponse de Vodafone UK - Southampton West Quay

Hey

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very pleased with the help I’ve…

Very pleased with the help I’ve received from Vodafone. Alessia was most helpful as she was a few weeks ago when I came in with another little problem.

21 août 2026
Avis spontané
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Réponse de Vodafone UK - Southampton West Quay

"Hey Dale,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

Noté 5 sur 5 étoiles

Sam was great

Sam was great! I actually can’t fault him! Thanks again

18 août 2026
Avis spontané
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Réponse de Vodafone UK - Southampton West Quay

Hey John,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Davey was very helpful saving me money

14 août 2026
Avis spontané
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Réponse de Vodafone UK - Southampton West Quay

Hey Paul,
Thanks for the lovely review.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Harry got me a good deal

Harry got me a good deal! Great service.

14 août 2026
Avis spontané
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Réponse de Vodafone UK - Southampton West Quay

Hi Donna, thank you so much for your wonderful review and the amazing support you’ve shown for Harry, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Noté 5 sur 5 étoiles

Alessia was a pleasure to deal with

Alessia was a pleasure to deal with, she listened to my requirements and assessed my needs and then gave me the service which was exactly right for me.

10 août 2026
Avis spontané
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Réponse de Vodafone UK - Southampton West Quay

Hey Richard,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Alessia.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Rachel was really helpful and explained…

Rachel was really helpful and explained everything really nicely.

6 août 2026
Avis spontané
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Réponse de Vodafone UK - Southampton West Quay

Hey Andy,
Thanks for the lovely review and fantastic support for Rachel.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Sukhvinder was so helpful and…

Sukhvinder was so helpful and knowledgeable nothing was to much trouble and fantastic knowledge and so well mannered 💯 would recommend

5 août 2026
Avis spontané
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Réponse de Vodafone UK - Southampton West Quay

Hey Martine,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Kam helped me with my new device

Kam helped me with my new device, will return again !

4 août 2026
Avis spontané
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Réponse de Vodafone UK - Southampton West Quay

Hey Elizabeth,

Thanks for the lovely review and fantastic support for Kam.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Christopher

Christopher, who works at the Vodafone store in Southampton was very helpful and friendly. He helped me with my upgrade and transferred all my personal data to my new phone. He was very patient, polite and got me everything I needed.
Thank you Chris ☺️

1 août 2026
Avis spontané
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Réponse de Vodafone UK - Southampton West Quay

Hey Chanell,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great customer service

Dillon was very helpful and friendly. Made the process easy and I’m very happy with my experience.

1 août 2026
Avis spontané
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Réponse de Vodafone UK - Southampton West Quay

Hey Ruby,

Thanks for the lovely review and fantastic support for Dillon.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Harry on the door was excellent

Harry on the door was excellent, informative.

31 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Southampton West Quay

Hey Frank,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Good guidance from Kam

Good guidance

27 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Southampton West Quay

Hey Bernard,

Thanks for the lovely review and fantastic support for Kam.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent customer service

We recently visited Vodafone and had the best customer service experience. Sam Mafia was absolutely excellent—friendly, knowledgeable, and incredibly helpful throughout the whole process. They took the time to answer all of our questions, made everything easy to understand, and ensured we left completely satisfied. It's rare to receive such outstanding service these days, and Sam is a real credit to Vodafone. Thank you for making our visit such a positive experience. Highly recommended!

25 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Southampton West Quay

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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En savoir plus