Vodafone UK - Spalding Avis 

134
TrustScore 5 sur 5

4,9

Unit 1 17-18 Market Place, PE11 1SU Spalding, GB


Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Amanda was amazing, excellent customer service, friendly and a lovely smile. A real asset to your company. I went into store 10 minutes before closing! Amanda sorted out my smart watch for me. She des... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I entered the store and the three assistants were all dealing with customers of a certain age. I noticed each customer was receiving excellent attention. James noticed me waiting and said somebody wo... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Fantastic staff very helpful and assisted me with all my needs. Both very helpful and knowlegeable.

L'entreprise a répondu

Noté 5 sur 5 étoiles

It is refreshing to be dealt with face to face. Chloe was knowledgeable, efficient, friendly and polite. She took her time to explain the contract. You don't get this service online and it why we must... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • Unit 1 17-18 Market Place, PE11 1SU, Spalding, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

134 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(134)

39 680 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Had a query over end of contract…

Had a query over end of contract options. Julia went through my options and fully explained everything in detail to make my decision easy.
Got a great deal with no fuss or stress.
Thankyou for the help

11 octobre 2025
Avis spontané
Logo de Vodafone UK - Spalding

Réponse de Vodafone UK - Spalding

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent service in store

Excellent service in store. Very friendly staff. Thank you

29 septembre 2025
Avis spontané
Logo de Vodafone UK - Spalding

Réponse de Vodafone UK - Spalding

Hey Annette,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very goods 4 star

17 septembre 2025
Avis spontané
Logo de Vodafone UK - Spalding

Réponse de Vodafone UK - Spalding

We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very helpful and very good

Very helpful and very good, Julia transferred all my data from old phone to new one, much better service than three

6 septembre 2025
Avis spontané
Logo de Vodafone UK - Spalding

Réponse de Vodafone UK - Spalding

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent service very friendly and…

Excellent service very friendly and very efficient highly recommended Julia!

3 septembre 2025
Avis spontané
Logo de Vodafone UK - Spalding

Réponse de Vodafone UK - Spalding

Thank you for taking the time to leave us this feedback about our agent Julia.

Vodafone Social Media Team

Noté 5 sur 5 étoiles

5 star experience

I came in with an issue on Saturday, the team on were so friendly and helpful! I was approached straight away, answered all my questions and even explained the benefits and offered me some upgrades that would really benefit me. I left it to have a think but I definitely will be returning. Great service, Josh is particularly a credit to your company!

30 août 2025
Avis spontané
Logo de Vodafone UK - Spalding

Réponse de Vodafone UK - Spalding

We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Extremely helpful

Extremely helpful, courteous and informative. Throughly recommend.

19 août 2025
Avis spontané
Logo de Vodafone UK - Spalding

Réponse de Vodafone UK - Spalding

Hey TrevorClow,

Thanks for the lovely review and fantastic support.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Amazing service from Julia she’s very…

Amazing service from Julia she’s very helpful and made everything really easy definitely recommend

5 août 2025
Avis spontané
Logo de Vodafone UK - Spalding

Réponse de Vodafone UK - Spalding

Hey Pam,

Thanks for the lovely review and fantastic support for Julia.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

New contract phone for my wife

My wife and I went into Vodafone in Spalding to change her pay as you go phone to a contract.
The assistant, Josh was both knowledgeable and helpful making the process a pleasant experience.
Thank you Josh, you are a credit to Vodafone.
Geoff (and Pearl) West

30 juin 2025
Avis spontané
Logo de Vodafone UK - Spalding

Réponse de Vodafone UK - Spalding

Hey Geoff,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very helpful,done everything for us,a…

Very helpful,done everything for us,a great service given,thank you

29 juillet 2025
Avis spontané
Logo de Vodafone UK - Spalding

Réponse de Vodafone UK - Spalding

Hey Trevor,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very professional service.

28 juillet 2025
Avis spontané
Logo de Vodafone UK - Spalding

Réponse de Vodafone UK - Spalding

Hey Susan,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very helpful explaining costs

Very helpful explaining costs

19 juillet 2025
Avis spontané
Logo de Vodafone UK - Spalding

Réponse de Vodafone UK - Spalding

Hey Leigh,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

A gem in Spalding

It is refreshing to be dealt with face to face. Chloe was knowledgeable, efficient, friendly and polite. She took her time to explain the contract. You don't get this service online and it why we must protect our high street shops. Other customers seemed to have a similar experience in my opinion.

6 juin 2025
Avis spontané
Logo de Vodafone UK - Spalding

Réponse de Vodafone UK - Spalding

Hey Sue,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Josh is very helpful and friendly and…

Josh is very helpful and friendly and sorted our problem quickly

1 juillet 2025
Avis spontané
Logo de Vodafone UK - Spalding

Réponse de Vodafone UK - Spalding

Hey Sophie,

 This is really lovely to hear, thanks for the review! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Came into the store for a upgrade was…

Came into the store for a upgrade was served by Tom , he was so informative and helpful not pushy at all but gave me great advice and made the process so easy , thanks Tom will recommend you to family and freinds

30 juin 2025
Avis spontané
Logo de Vodafone UK - Spalding

Réponse de Vodafone UK - Spalding

Hey Stevens,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great customer service from Julia and…

Great customer service from Julia and josh!

27 juin 2025
Avis spontané
Logo de Vodafone UK - Spalding

Réponse de Vodafone UK - Spalding

Hey Jason,

Thanks for the lovely review and fantastic support for Julia and Josh.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 1 sur 5 étoiles

Would give zero if it was an option.

Would give zero if it was an option.
Took out a pay as you go contract with them. Didn't tell me that the initial £10 would be lost when I topped it up with another £10, that in its self was a nightmare as couldn't get it to work so customer services had to action it. Went in about a month ago to top up again, same issue this time but customer services now not allowed to resolve. Girl in shop said she would escalate and keep me updated. Never heard from them again. Absolutely crap service, switched to EE for this phone which is just a backup.

28 mai 2025
Avis spontané
Logo de Vodafone UK - Spalding

Réponse de Vodafone UK - Spalding

Hi Keith. We appreciate you sharing your experience. We're sorry to hear about the issues you've experienced with pay as you go plan. We'll investigate these issues to improve our services. Thank you for your patience. If you have any pending query or concern, or have not received the resolution you were looking for, please come chat to my team on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks Again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

A very good friendly serves

A very good friendly serves, Thankyou.

21 juin 2025
Avis spontané
Logo de Vodafone UK - Spalding

Réponse de Vodafone UK - Spalding

Hi Peter. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very informative and helpful

Very informative and helpful. Easy and quick experience of upgrading

12 juin 2025
Avis spontané
Logo de Vodafone UK - Spalding

Réponse de Vodafone UK - Spalding

Hey Jenny,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus