My experience with Amz today in store was easy and relaxed. He advised details of my new package compared to my old and also confirmed the cancellation of products no longer needed. Very pleased wit... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement4 The Broadway, St Peters Streett, AL1 3LH St Albans, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Farhan provided top-notch service—he was incredibly helpful, efficient, and friendly throughout the entire process. He made everything smooth and stress-free, and I will definitely be back to see him... Voir plus
L'entreprise a répondu
I found Farhan and Amz very helpful and respectful in helping me to choose new options. I would recommend this store to anyone looking for an honest and helpful opinion
L'entreprise a répondu
We didnt get phone with good credit score, and we were unhappy, we have been served by Nafisa from st albans
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- Entreprise de télécommunications
- Fournisseur de connexion internet
- Magasin de téléphonie mobile
- Service internet et téléphone
À propos de Vodafone UK - St Albans
Écrit par l'entreprise
Coordonnées de contact
4 The Broadway, St Peters Streett, AL1 3LH, St Albans, Royaume-Uni
5,0
Excellent
432 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Les gens ont aussi consulté
My experience with Amz today in store…
My experience with Amz today in store was easy and relaxed. He advised details of my new package compared to my old and also confirmed the cancellation of products no longer needed.
Very pleased with the customer service today.
26 septembre 2026
Avis spontané
Réponse de Vodafone UK - St Albans
Hey Yvette,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I found Farhan and Amz very helpful and…
I found Farhan and Amz very helpful and respectful in helping me to choose new options. I would recommend this store to anyone looking for an honest and helpful opinion
22 septembre 2026
Avis spontané
Réponse de Vodafone UK - St Albans
Hey Elizabeth,
Thanks for the lovely review and fantastic support for Farhan and Amz.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Farhan provided top-notch service—he…
Farhan provided top-notch service—he was incredibly helpful, efficient, and friendly throughout the entire process. He made everything smooth and stress-free, and I will definitely be back to see him when my contract is up for renewal.
Vodafone is already an amazing network, but Farhan’s outstanding support made me love Vodafone even more. High commendation for a brilliant customer experience!
22 septembre 2026
Avis spontané
Réponse de Vodafone UK - St Albans
Hey Colin,
Thanks for the lovely review and fantastic support for Farhan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Most excellent service saved me money…
Most excellent service saved me money on new Sim only offer - Highly recommend this store.
17 septembre 2026
Avis spontané
Réponse de Vodafone UK - St Albans
Hey Paul,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
An excellent example that customer…
An excellent example that customer service is still to be found. Amz professional + personal manner is 100%+
Will be back for my wife's Christmas present in December.
4 septembre 2026
Avis spontané
Réponse de Vodafone UK - St Albans
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service at St Albans Vodafone
Great service at St Albans Vodafone. Thank you to Amz for sorting the problems out and giving a great deal.
4 septembre 2026
Avis spontané
Réponse de Vodafone UK - St Albans
Hey Aloysia,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I was extremely surprised in relation…
I was extremely surprised in relation to the amount of care and consideration that was applied during my time at the Vodafone store today. I am grateful and appreciate all of the help I have received.
3 septembre 2026
Avis spontané
Réponse de Vodafone UK - St Albans
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Amz was lovely and helpful and i was…
Amz was lovely and helpful and i was very happy that I came in. Great price For Sim only and Home broadband package. Saved alot of money from Virgin.
1 septembre 2026
Avis spontané
Réponse de Vodafone UK - St Albans
"Hey Maggie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Nafisa
Nafisa
A lovely girl! A very efficient and patient helper.
Smily and very good at her job.
Thank you.
1 septembre 2026
Avis spontané
Réponse de Vodafone UK - St Albans
Hey Pat,
Thanks for the lovely review and fantastic support for Nafisa.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service stress free very efficient
Great service stress free very efficient
22 août 2026
Avis spontané
Réponse de Vodafone UK - St Albans
Hey Harry,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Was helped by Nafisa today
Was helped by Nafisa today, was very happy and helpful 😀
20 août 2026
Avis spontané
Réponse de Vodafone UK - St Albans
Hey Emma,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
If every Vodafone store had a Farhan, there would be a reason to keep going to the high street
As a lifelong Vodafone customer who strayed to a competitor for a better deal and better coverage abroad, I recently found myself looking at coming back. I went into the Vodafone store in St Albans to see what they could offer, and I genuinely could not have spoken to a better person than Farhan.
Farhan is exactly the sort of person Vodafone should copy and paste into every store. Welcoming, understanding, personable and genuinely driven to find the right solution for the customer. At no point did it feel like he was simply trying to sell me something. He listened to what I actually needed, explained the options clearly, talked me through exactly how the process would work and made it very clear that if I had any issues afterwards, I could simply come back into the shop and speak to him.
What also really stood out was his motivation. He is ambitious, wants to progress and clearly takes pride in what he does. That comes across immediately in how he communicates and how seriously he takes helping the person in front of him.
With so much discussion about the future of the British high street and whether physical stores still have a place, people like Farhan are exactly why they do. A website can give you a price, but it cannot give you the level of reassurance, understanding and personal service that he did. If there were a Farhan in every Vodafone store, there would be a very good reason for people to keep walking through the door.
The interaction was so positive that I have since spoken to members of my family about getting their next plans through Vodafone, specifically through Farhan.
An incredibly well-rounded, motivated guy and the epitome of what good customer service and good salesmanship should look like. Vodafone should make sure they hold onto him.
13 août 2026
Avis spontané
Réponse de Vodafone UK - St Albans
Hey there,
Thanks for the lovely review and fantastic support for Farhan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service by Amz
Excellent service by Amz - Provided us a great Bundle deal on a new phone and tablet. Very Patient and trustworthy. Highly recommended.
13 août 2026
Avis spontané
Réponse de Vodafone UK - St Albans
Hey Freda,
Thanks for the lovely review and fantastic support for Amz.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
First class service from Amz
First class service from Amz. Very pleased with service received.
13 août 2026
Avis spontané
Réponse de Vodafone UK - St Albans
Hey ward,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
AMZ and Farhan were really useful in…
AMZ and Farhan were really useful in helping me reduce my phone bill! Thank you for your help!
11 août 2026
Avis spontané
Réponse de Vodafone UK - St Albans
Hey Daniela,
Thanks for the lovely review and fantastic support for AMZ and Farhan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Excellent friendly service
Excellent friendly service. The team has helped me to sort out plans for all my family, which has not been straightforward, but they have all been patient throughout
7 août 2026
Avis spontané
Réponse de Vodafone UK - St Albans
Hey Westcott,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Best experience in store I’ve had with Vodafone
Had the best experience with Amz today in store at the St Albans branch!! Made the whole process super easy and he was super happy sending as much time as I needed to go through all of my options!! - high recommend coming into this store - the whole team were great!! :)
1 août 2026
Avis spontané
Réponse de Vodafone UK - St Albans
Hey Tom,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - St Albans
Hey Naomi,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Very helpful and explained very…
Very helpful and explained very carefully. Amz was fantastic
22 juillet 2026
Avis spontané
Réponse de Vodafone UK - St Albans
Hey Angela,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great service in St Albans store
Walked in to St Albans store to sort issues and renew contract.
Nafisa was extremely helpful and helped us to sort all our glitches on my husbands phone and also find a good deal on a new contract.
Thank you Nafisa!
19 juillet 2026
Avis spontané
Réponse de Vodafone UK - St Albans
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.