I had an outstanding experience at Vodafone in St Austell thanks to George! From the moment I walked in, he was friendly, knowledgeable, and genuinely focused on helping me find the best option fo... Voir plus
L'entreprise a répondu
19 Fore Street, PL25 5EP St Austell, GB
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I had an outstanding experience at Vodafone in St Austell thanks to George! From the moment I walked in, he was friendly, knowledgeable, and genuinely focused on helping me find the best option fo... Voir plus
L'entreprise a répondu
Super helpful, and have a good fast paced customer experience, I was in and out in no time at all!
L'entreprise a répondu
Instant and effective customer service by Imogen Gent. This young lady was AMAZING getting me out of EE and on to Vodaphone. I will be highly recommending her to others in our local Community. Imog... Voir plus
L'entreprise a répondu
Matt has been absolutely brilliant at the St.Austell Vodafone store. Setting up our mobile dongle for our internet so we are never without Wi-Fi at home and setting up my new iPhone transferring every... Voir plus
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Écrit par l'entreprise
19 Fore Street, PL25 5EP, St Austell, Royaume-Uni
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Super helpful, and have a good fast paced customer experience, I was in and out in no time at all!

Réponse de Vodafone UK - St Austell
I had an outstanding experience at Vodafone in St Austell thanks to George! From the moment I walked in, he was friendly, knowledgeable, and genuinely focused on helping me find the best option for my needs. He took the time to talk me through the different phones, SIM and phone plans, and explained everything clearly, making sure I chose the package that suited how I actually use my phone and getting best value for money.
There was no pressure at all—just honest, helpful advice and exceptional customer service throughout. George went above and beyond to make the whole process easy and stress-free, and I left feeling confident that I'd made the right choice.
A huge thank you to George for such fantastic service. He's a real credit to Vodafone, and I wouldn't hesitate to recommend him to anyone looking for a new phone or plan, I will be seeing this store again when my partner needs a new phone!

Réponse de Vodafone UK - St Austell
Amazing service,very friendly and helpful staff!Thank you for your job!

Réponse de Vodafone UK - St Austell
I came in today to get a new phone, George the Sales Advisor in the St Austell store was fab and went above and beyond to help me!

Réponse de Vodafone UK - St Austell
Met Chris and Chloe today at the Vodafone shop. Both where lovely and helped so much .10/10 service. Blue sweets for life 😁

Réponse de Vodafone UK - St Austell
George is a great sales advisor and helped a lot with my phone issues

Réponse de Vodafone UK - St Austell
Friendly professional staff, overall stress free experience, very happy with my service.

Réponse de Vodafone UK - St Austell
Superb customer service. Always eager and willing to help.

Réponse de Vodafone UK - St Austell
I came home n to the Vodafone branch of n st Austell, and I could not believe what a beautiful service I received from Chloe . She was absolutely amazing and helpful.

Réponse de Vodafone UK - St Austell

Réponse de Vodafone UK - St Austell
George was very patient and helpful great service

Réponse de Vodafone UK - St Austell
Chloe was extremely helpful and informative

Réponse de Vodafone UK - St Austell
In January of 2025 I purchased a brand new mobile phone from the St Austell shop with an air time package, but the reception was poor at home, so after 13/14 months of having to leave my phone on the window cill to get a signal, I opted for a sim only deal via ee to give me mobile coverage at home.
However the phone developed a fault and as it is only 17 months old, I went into the shop to ask for it to be repaired, the manufacturers warranty is 24 months. The shop manager then, because I have ended the vodafone air time deal, started to talk loudly in front of other customers and called me a "skin-flint" for going to a sim only deal and leaving vodafone, he said people get what they pay for and that I must "squeak" when I walk etc.
He said I am on my own to sort it out and I must contact Samsung myself etc.
No customer service skills, no goodwill gesture at all - just rude.!
Repeat business - never.
Keep clear from that shop, Chris, the manager, only wants to sell something, not help when something goes wrong. !

Réponse de Vodafone UK - St Austell
Fantastic experience. Helpful knowledgeable assistant. Explained everything about tge problem and details of a new phone.

Réponse de Vodafone UK - St Austell
St Austell Vodafone are the best, good at what they do and always there to help when I get stuck.

Réponse de Vodafone UK - St Austell
My husband and I do an 80mile round trip just to get help and advise from Chris and Chloe. Chris set up my husband’s new tablet! Couldn’t do without such help. Thank you

Réponse de Vodafone UK - St Austell
We hope that all transfers now complete!
Experience was very good.
Chloe & Chris most helpful
Peter F

Réponse de Vodafone UK - St Austell
Im happy with the Deal that George found me in store today

Réponse de Vodafone UK - St Austell
The St Austell staff went above and beyond, thinking outside the box, to ensure we had the best value but future proofed solutions to support our family lifestyle.

Réponse de Vodafone UK - St Austell
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