Vodafone UK - St Austell Avis 

211
TrustScore 5 sur 5

4,9

19 Fore Street, PL25 5EP St Austell, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

I had an outstanding experience at Vodafone in St Austell thanks to George! From the moment I walked in, he was friendly, knowledgeable, and genuinely focused on helping me find the best option fo... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Super helpful, and have a good fast paced customer experience, I was in and out in no time at all!

L'entreprise a répondu

Noté 5 sur 5 étoiles

Instant and effective customer service by Imogen Gent. This young lady was AMAZING getting me out of EE and on to Vodaphone. I will be highly recommending her to others in our local Community. Imog... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Matt has been absolutely brilliant at the St.Austell Vodafone store. Setting up our mobile dongle for our internet so we are never without Wi-Fi at home and setting up my new iPhone transferring every... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Opérateur de réseau mobile
  2. Magasin de téléphonie mobile
  3. Fournisseur de connexion internet
  4. Service internet et téléphone
  5. Entreprise de télécommunications

À propos de Vodafone UK - St Austell

Écrit par l'entreprise

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Coordonnées de contact

  • 19 Fore Street, PL25 5EP, St Austell, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

211 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Comment cette entreprise utilise Trustpilot

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4,9

Tous les avis

(211)

39 792 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Super helpful

Super helpful, and have a good fast paced customer experience, I was in and out in no time at all!

1 août 2026
Avis spontané
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Réponse de Vodafone UK - St Austell

Hey Matt,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

5 Star service, ask for George!!!

I had an outstanding experience at Vodafone in St Austell thanks to George! From the moment I walked in, he was friendly, knowledgeable, and genuinely focused on helping me find the best option for my needs. He took the time to talk me through the different phones, SIM and phone plans, and explained everything clearly, making sure I chose the package that suited how I actually use my phone and getting best value for money.

There was no pressure at all—just honest, helpful advice and exceptional customer service throughout. George went above and beyond to make the whole process easy and stress-free, and I left feeling confident that I'd made the right choice.

A huge thank you to George for such fantastic service. He's a real credit to Vodafone, and I wouldn't hesitate to recommend him to anyone looking for a new phone or plan, I will be seeing this store again when my partner needs a new phone!

14 juillet 2026
Avis spontané
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Réponse de Vodafone UK - St Austell

"Hey Mahoney,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

Noté 5 sur 5 étoiles

Amazing service,very friendly and…

Amazing service,very friendly and helpful staff!Thank you for your job!

13 juillet 2026
Avis spontané
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Réponse de Vodafone UK - St Austell

Hey Оксана,

Thank you for the wonderful review. It's a pleasure to receive such kind comments.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I came in today to get a new phone

I came in today to get a new phone, George the Sales Advisor in the St Austell store was fab and went above and beyond to help me!

6 juillet 2026
Avis spontané
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Réponse de Vodafone UK - St Austell

Hey Ellie,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Met Chris and Chloe today at the…

Met Chris and Chloe today at the Vodafone shop. Both where lovely and helped so much .10/10 service. Blue sweets for life 😁

2 juillet 2026
Avis spontané
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Réponse de Vodafone UK - St Austell

Hey Cassie,

Thanks for the lovely review and fantastic support for Chris and Chloe.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

George is a great sales advisor and…

George is a great sales advisor and helped a lot with my phone issues

30 juin 2026
Avis spontané
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Réponse de Vodafone UK - St Austell

Hey Liam,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Friendly and very helpful staff

30 juin 2026
Avis spontané
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Réponse de Vodafone UK - St Austell

Hey there,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Friendly professional staff

Friendly professional staff, overall stress free experience, very happy with my service.

22 juin 2026
Avis spontané
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Réponse de Vodafone UK - St Austell

Hey Michael,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Superb customer service

Superb customer service. Always eager and willing to help.

20 juin 2026
Avis spontané
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Réponse de Vodafone UK - St Austell

Hey Tracie,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I came home n to the Vodafone branch of…

I came home n to the Vodafone branch of n st Austell, and I could not believe what a beautiful service I received from Chloe . She was absolutely amazing and helpful.

18 juin 2026
Avis spontané
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Réponse de Vodafone UK - St Austell

Hey Emilia,

Thanks for the lovely review and fantastic support for Chloe.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Thank you good service

Thank you good service

18 juin 2026
Avis spontané
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Réponse de Vodafone UK - St Austell

Hey there,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

George was very patient and helpful…

George was very patient and helpful great service

13 juin 2026
Avis spontané
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Réponse de Vodafone UK - St Austell

Hey Ellie,

Thanks for the lovely review and fantastic support for George.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,

Vodafone Social Media Team

Noté 5 sur 5 étoiles

Chloe was extremely helpful and…

Chloe was extremely helpful and informative

13 juin 2026
Avis spontané
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Réponse de Vodafone UK - St Austell

Hey Sharon,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 1 sur 5 étoiles

Buying new Samsung Galaxy z flip 6 .....

In January of 2025 I purchased a brand new mobile phone from the St Austell shop with an air time package, but the reception was poor at home, so after 13/14 months of having to leave my phone on the window cill to get a signal, I opted for a sim only deal via ee to give me mobile coverage at home.
However the phone developed a fault and as it is only 17 months old, I went into the shop to ask for it to be repaired, the manufacturers warranty is 24 months. The shop manager then, because I have ended the vodafone air time deal, started to talk loudly in front of other customers and called me a "skin-flint" for going to a sim only deal and leaving vodafone, he said people get what they pay for and that I must "squeak" when I walk etc.
He said I am on my own to sort it out and I must contact Samsung myself etc.
No customer service skills, no goodwill gesture at all - just rude.!
Repeat business - never.
Keep clear from that shop, Chris, the manager, only wants to sell something, not help when something goes wrong. !

8 juin 2026
Avis spontané
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Réponse de Vodafone UK - St Austell

Hey Mr Rowe,

We are really sorry this happened to you, that kind of treatment is completely unacceptable. If you would like this to be raised as an official complaint, or if you want us to further investigate this for you, please come chat to my team on Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Fantastic experience

Fantastic experience. Helpful knowledgeable assistant. Explained everything about tge problem and details of a new phone.

5 juin 2026
Avis spontané
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Réponse de Vodafone UK - St Austell

Hey Tom,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

St Austell Vodafone’s the best

St Austell Vodafone are the best, good at what they do and always there to help when I get stuck.

22 mai 2026
Avis spontané
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Réponse de Vodafone UK - St Austell

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

My husband and I do an 80mile round…

My husband and I do an 80mile round trip just to get help and advise from Chris and Chloe. Chris set up my husband’s new tablet! Couldn’t do without such help. Thank you

14 mai 2026
Avis spontané
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Réponse de Vodafone UK - St Austell

Hey Barbara,

Thanks for the lovely review and fantastic support for Chris and Chloe.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

We hope that all transfers now…

We hope that all transfers now complete!
Experience was very good.
Chloe & Chris most helpful
Peter F

14 mai 2026
Avis spontané
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Réponse de Vodafone UK - St Austell

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Im happy with the Deal that George…

Im happy with the Deal that George found me in store today

11 mai 2026
Avis spontané
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Réponse de Vodafone UK - St Austell

Hey Henry,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

The St Austell staff

The St Austell staff went above and beyond, thinking outside the box, to ensure we had the best value but future proofed solutions to support our family lifestyle.

9 mai 2026
Avis spontané
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Réponse de Vodafone UK - St Austell

Hey there,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

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